Bewertung
3,3
Durchschnittlich · von 5 Sternen
3,3von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
30 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ivan
Avoid Kupi.com at all costs – reservation EPD5KQ I booked four tickets for my entire family through Kupi.com, reservation EPD5KQ, on May 31, 2026, for a connecting flight operated by Wizz Air. When we arrived at Prague Airport, we were told that our tickets had been cancelled and we could not check in. As a direct consequence, we missed and lost the money we had paid for the next flight in our journey. What happened afterward was even worse. Kupi.com initially told us that they would refund the full amount, because the airline had apparently confirmed to Kupi that the cancellation was caused by an error on their side. Then Kupi.com suddenly changed its story and refunded only part of the money, claiming that we had cancelled the tickets ourselves. So first they tell you that the airline made an error and promise a full refund, and then, without any credible explanation, they completely change their position and blame the customer. This is an absolutely unacceptable way to treat customers. We lost money, time, and an essential connecting flight because of this situation. I strongly advise everyone: DO NOT BUY TICKETS THROUGH KUPI.COM. Based on my experience, I would never trust this company with a family trip again.
Janette
Flew out of Belarus via Kupi in May, took Sibir Airlines. Pretty happy overall - even came out a little cheaper.
Julia
I bought a ticket to Antalya through Kupibilet and immediately looked for an option with 23 kg of baggage - the information about the terms was clearly displayed, so choosing the fare was easy. The service shows several offers: you can compare the price, flight duration, and conditions - this is more useful than just chasing the lowest price. The purchase went smoothly, without any issues. Next time, I'll consider this service again.
Zina
I flew from Dubai to Prague in January, and the flight went well. I booked the tickets on the website — everything was convenient and clear, with no unpleasant surprises.
Mr cuff
I am trying to book a business class flight with them. They took my deposit but it came out twice. They told me to wait 48 hrs and they will refund me They didn’t refund me they took out a third payment They are ringing me later. I’m not holding my breath. It felt dodgy too cheap to be genuine If I get my money back I wil come back on and apologise. But seems like a scam I rang back not had my money back and the guy on whatsapp who I had been chatting to has suddenly deleted all his replies (well dodgy) ringing Visa later to try and get a refund. DO NOT BOOK WITH THEM They are cheap for a reason....
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
Kupi erreicht aktuell 3,3 von 5 Sternen aus 50 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: DK. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Kupi im Schnitt mit 3,3 von 5 Sternen („Durchschnittlich“) auf Basis von 50 Bewertungen. 30 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von Kupi ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Kupi hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Kupi: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.