Bewertung
1,6
Mangelhaft · von 5 Sternen
Computer- und Zubehörgeschäftlacie.com
LaCie Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
89
13 in den letzten 12 Monaten
Computer- und Zubehörgeschäft
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (89)
13 in 12 MonatenIhre Stimme
Erfahrung zu LaCie schreiben
Customer noah alveberg
Verifizierte Bewertung
Lacie 2big 20 tb
A drive bay/front door opened during normal gentle movement on a desk, causing one disk to eject while the RAID 0 array was live. The array then became unmountable and the filesystem was corrupted. For a professional 20TB storage device, this physical vulnerability is unacceptable.
0
Alessandra Rappa
Verifizierte Bewertung
Ordinato e pagato articolo mai arrivato
Ordinato e pagato un articolo. Dicono che è stato consegnato ma non mi è mai arrivato nulla. Rispondono di domandare a familiari e vicini (!!) ma non comunicano, nonostante le mie richieste, ne’ chi avrebbe firmato per avere ricevuto il pacco ne’ il nome del corriere che si sarebbe occupato della consegna. Leggendo a posteriori le recensioni mi accorgo che questa sequenza dei fatti è raccontata da molte persone che hanno acquistato da questa azienda.
0
tete
Verifizierte Bewertung
They fixed my Harddrive
Bought a 2TB external HHD from amazon from them. Broke within a year. I have many of their hard drives and was very surprised. I have never contacted them before but this time I did. Within 2 weeks they repaired it for FREE! They sent me both a replacement and my data on a disk. I'm highly impressed. Thanks LaCie!
0
Mr Adrian Hayes
Verifizierte Bewertung
Premium product? Not in my experience
La Cie is supposed to be Seagate's premium product and is promoted by, amongst others, Apple. Therefore when my Western Digital back up hard drive failed, I trotted along to my local Apple store, and bought a 5Tb version. It failed after less than 10 months. If you buy yours from an Apple Store, don't bother going back, you will just be told to contact the manufacturer. Seagate has an automated procedure on their website for warranty claims, which doesn't work. You will have to fight your way through to start your claim using the Chat facility. After you have sent back your failed unit at your own expense, 15 days later if you are lucky you will receive a replacement. This will not be, as you would expect a new one, but a factory repaired unit. As I said at the start - a premium product? - not in my experience!
0
Deemax
Verifizierte Bewertung
Not being able to buy a replacement charger is ridiculous for a 2k drive
I haev had good experiences with lacie drives, this is the reason for my two stars. I have multiple of both these and seagate drives that when handled correctly have lasted me well. I bought LAce big Dock, 40TB, in a house move I lost the charger, got in contact for a replacement, this is where the saga of bad service begins. they dont do replacements? Imagine a company not selling replacement chargers? Sounds stupid doesnt it, well this is the joy that is lacie. I went online thinking, there MUST be somewhere online that sells them, couldnt find anything at first look. So I have the great idea to contact the company directly, surely they could give me advice on where to get one from to use their product. I was put through 2 hours of talking to a bot, then supposedly a real person who firstly asked a million questions nothing to do with my query, then wasnt able to give me any info on what the actual charger was (suggested i get in contact with a distributor?!?) I eventually got the charger spec out of them, great you might think. Nope! Cant find anywhere online with this spec. They offer to look at any third party i find, there arent any the exact same, so they just keep posting the spec they sent before. I get my query escalated to the supervisor (apparently) they then only asked me the exact same questions and gave me the exact same information (script) as the bot, when i pointed this out they basically cut me off and said they would email me if they find any info. This is just for a CHARGER! not some complicated piece. The problem is their charger is very usual a centre pin with four smaller pins around I was told I was speaking to a real person, but sounded like a bot, no character, unable to respond to my frustrations. This is an expensive drive. 2k, what happens to other people when the charger breaks? This is terrible service from lacie, I would not buy this drive again. Just for the the simple case of not being able to buy a spare charger. Ridculous.
0
Die Akte
Computer- und ZubehörgeschäftComputerherstellerGeschäft für ComputerzubehörSoftwareunternehmenComputergeschäft
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu LaCie
Computer- und Zubehörgeschäft-Ranking →Häufige Fragen zu LaCie
Ist LaCie seriös?
LaCie erreicht aktuell 1,6 von 5 Sternen aus 89 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden LaCie?
Kundinnen und Kunden bewerten LaCie im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 89 Bewertungen. 13 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu LaCie gibt es?
Die bestbewerteten Anbieter in der Branche Computer- und Zubehörgeschäft sind CeX/WeBuy - United Kingdom (3,9 von 5), Currys (4,0 von 5), refurbed (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von LaCie beansprucht?
Nein. Das Profil von LaCie ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann LaCie hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet LaCie auf Bewertungen?
LaCie: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann LaCie negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.