Bewertung
2,7
Durchschnittlich · von 5 Sternen
Bekleidungsherstellerlamartina.com
La Martina Erfahrungen
2,7von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
85
20 in den letzten 12 Monaten
Bekleidungshersteller
34%
Anteil 5-Sterne-Bewertungen
Bewertungen (85)
20 in 12 MonatenIhre Stimme
Erfahrung zu La Martina schreiben
Emmanuel egbine
Verifizierte Bewertung
Wrong shop
⭐️ Very disappointing and unprofessional experience at La Martina, Serravalle Outlet. I bought two shirts on August 24, 2026. Unfortunately, one of the shirts still had the security tag attached because the staff member who served me forgot to remove it. As a result, I couldn’t use the shirt for the occasion I had specifically bought it for. On August 27, I drove approximately 45 minutes back to the outlet to have the security tag removed. When I arrived, a young lady asked me for the receipt before she would remove it. I understand that stores need to protect themselves, but I don’t understand why I should be expected to keep a receipt for clothing that I bought legitimately and intended to wear. I ended up wasting more than 20 minutes while she called her manager/boss to get permission. Eventually, they agreed to remove the security tag without the receipt. What made the situation even more frustrating was the way it was handled, including the comment that she would “bear the loss” because anyone could take a shirt without paying and then return to have the security tag removed. The whole experience was extremely annoying and embarrassing. The original mistake was made by the store, yet I was the one who had to drive 45 minutes back, waste my time, and then feel as though I was being treated with suspicion. Mistakes can happen, but the way a customer is treated when trying to resolve the store’s own mistake matters. I found the service at the Serravalle Outlet unprofessional and lacking basic courtesy and manners. I wasn’t surprise as it ITALY.
0
Katy Rotini
Verifizierte Bewertung
Esperienza positiva nel negozio di Serravalle.
Esperienza positiva nel negozio di Serravalle. Negozio con ottimi prodotti, e prezzi interessanti. commessi gentilissimi. Complimenti! Consigliatissimo.
0
Fabrizio Corgiat
Verifizierte Bewertung
Servizio post vendita professionale e commercialmente pronto alla soddisfazione del cliente
Successivamente ad un acquisto on line ho riscontrato la possibilità di ordinare gli stessi prodotti con uno sconto promo (prima non opzionabile). Il servizio post vendita ha nel breve gestito il rimborso della differenza affinché non rendessi i prodotti e li tenessi senza riordinarli. Procedura non scontata per un'azienda di questo livello. Bravi!
0
Marcello Beron
Verifizierte Bewertung
Purchase a bag on Ba As Argentina
Purchase a bag on Ba As Argentina, but I reside en US. After only a few months the zip come completely apart. Called customer service in the US and they completely ignored me stating that they don’t service any purchases than in Argentina. Terrible customer service for a high end ticket price. Bad quality and what’s worse, no customer service behind the poor quality product!! Don’t buy this brand!!!!!!!!
0
Raja Eisa
Verifizierte Bewertung
Why is LaMartina using Evri?
As a long-standing La Martina customer, this experience has been particularly disappointing. My first polo helmet, purchased while I was still at school, came from La Martina, and over the years I have always associated the brand with quality, heritage, and professionalism. That is why this experience has come as such a surprise. First, I want to acknowledge that the customer service staff have been helpful and courteous throughout. My criticism is not directed at them, but rather at the delivery arrangements and the decisions behind them. I placed my order on 5 June and selected Economy Delivery. Nowhere during the checkout process was it made clear that my parcel would be shipped via Evri. Had I known that, I would have chosen a different delivery option from the outset. Customers naturally expect Economy Delivery to take longer than Express Delivery, but they do not expect it to involve a completely different standard of courier service. Evri's reputation for unreliable deliveries is no secret. Many customers actively avoid the service where possible. My parcel has been showing as "out for delivery" since Monday 8 June, with an estimated delivery date of that same day, and there have been no updates since. It is difficult to believe that a parcel can genuinely remain out for delivery for several days without there being an issue somewhere in the process. The parcel appears to be stuck in limbo, and the lack of clarity from the tracking information only adds to the frustration. What is most disappointing is that the focus seems to have been placed on the delivery estimate rather than the issue at hand. I fully understand that delivery dates are estimates and that delays can occur. However, the real concern is not that the parcel is late; it is that the tracking suggests something has gone wrong and there appears to be no meaningful way to investigate or resolve it. Being told that I should have selected Priority Delivery does not address that concern. The difference between Economy and Priority should be the speed of delivery, not the quality or reliability of the courier being used. UPDATE: Priority service is with EVRI as well.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 78 % der negativen Bewertungen.
Alternativen zu La Martina
Bekleidungshersteller-Ranking →Häufige Fragen zu La Martina
Ist La Martina seriös?
La Martina erreicht aktuell 2,7 von 5 Sternen aus 85 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Via Livio 1, 6830 Chiasso, Schweiz) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden La Martina?
Kundinnen und Kunden bewerten La Martina im Schnitt mit 2,7 von 5 Sternen („Durchschnittlich“) auf Basis von 85 Bewertungen. 20 davon stammen aus den letzten 12 Monaten.
Wo hat La Martina seinen Sitz?
La Martina hat seinen Sitz in Via Livio 1, 6830 Chiasso, Schweiz. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu La Martina gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungshersteller sind Ted Baker (3,7 von 5), OddBalls (5,0 von 5), Dobell (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von La Martina beansprucht?
Nein. Das Profil von La Martina ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann La Martina hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet La Martina auf Bewertungen?
La Martina: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann La Martina negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist La Martina im Handelsregister eingetragen?
Öffentliche Registerdaten zu La Martina (Chiasso) sind über das Zefix einsehbar.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.