Bewertung
4,1
Gut · von 5 Sternen
Laterooms Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
918
264 in den letzten 12 Monaten
Hotel
58%
Anteil 5-Sterne-Bewertungen
Bewertungen (918)
264 in 12 MonatenIhre Stimme
Erfahrung zu Laterooms schreiben
shaun garrett
Verifizierte Bewertung
Don’t late rooms check?
Don’t late rooms check? Some of the places were really bad And late room don’t care how your stay is Or what the room is like or the hotel
0
Jo Patrick
Verifizierte Bewertung
Bucknall Lodge Hanley Houses People …
Bucknall Lodge Hanley Houses People On BAIL as well as FAMILIES WITH CHILDREN UNDER 18+ We booked our stay to said “guest house “ via this site! Upon searching the available accommodation on this website,it asks you for guest details and ages of the guests but nevertheless we were allowed to be placed at a place that stated 18+……… And now since leaving do I understand why….. There are residents who are staying there whom are on bail which is a huge safeguarding violation and a lack of care to the public! Multi occupancy situations such as this are the highest violation of this law! That wasn’t my original complaint upon contacting laterooms,it was the lack of consideration and cleanliness of the shared spaces and when I say that I say it being kind! We stayed two nights,the first night was a blur as we dumped our bags and went straight out until the late evening but upon our return my 11 year old son went to use the bathroom and the toilet seat and floor surrounded was drenched with urine! We didn’t shower because the head of the shower was just as disgusting as the rest of the house. The door handles were sticky to the touch,the sheet on the sofa had the biggest yellow stain were some undesirable had sat and clearly soiled themselves. I contacted laterooms the following morning after the first night’s stay to see if we could find an alternative place to stay. They contacted the “host” and he said that he would relocate us and they relayed the information to us and urged us to contact the host and that he had also refused the request for a refund. I contacted him to be met with a number of rude questions about why we didn’t raise the issue upon checking in but I told him that the fact I’m raising concerns now (the following morning) was as good a time as any. So after the back and forth of this I then asked him about this alternative accommodation to which he responded “the office is closed until Monday” 🙄 PLEEEEEEASE spare me the lies of this fictitious office. So we were lied to by the host and laterooms did not fulfill their duty of care to the customer which is why I am now reporting this horrible place and LATEROOMS to the higher authorities to make sure that nobody else is put in this situation again with children! After discovering that this house is used as a bail home I contacted them to say this……. My refusal of a refund went from ZERO to half……. Needless to say I am entirely justified in a FULL APOLOGY AND REFUND and it is now with my bank to recover all of the money owed to me…… DO NOT BOOK THROUGH THIS COMPANY THEY DONT CARE ABOUT THE SAFETY AND SECURITY OF THE PAYING GUESTS I’d paid for my son and his girlfriend to stay at a separate accommodation which was £50 cheaper had a pool,gym,sauna and a bar the place was fabulous and so were the staff (MOORVILLE HALL) and not booked via LATEROOMS.COM
0
Sarah Turner
Verifizierte Bewertung
Horrendous experience- still not resolved
Used laterooms for DLP hotel - booked for two guests. Paid and then found out it was only booked for one guest. When contacted laterooms by email I was ignore, but when I called they thought the booking was Ok but to speak to Expedia who are the manager of the booking and gave me with their number. I have called Expedia many times and all they say it’s for 1 guest and they will contact disney to see if they will add a guest to the room. I am meant to be travelling to hotel on Monday 10/08 and this was my daughters first abroad holiday to Disneyland Paris- it was meant to a magical experience - but it’s turned into a nightmare. Would not recommend Laterooms or Expedia after this experience. The booking is still not amended, but have also been told by Expedia it is not refundable/transferable or changeable.
0
Richard
Verifizierte Bewertung
Very helpful
Very helpful
0
Chris Hohbein
Verifizierte Bewertung
DO NOT USE
DO NOT USE I booked a room with laterooms.com, paying more for the option to cancel. An hour later, I cancelled the booking on their website as I no longer needed the room. Fast forward 3 days, and they've taken the money from my account. I've tried to get in touch with customer support via the phone number on the laterooms website - and the customer support rep that answered claimed he's never heard of laterooms.com and couldn't help me. AVOID at all costs
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 97 % der negativen Bewertungen.
Alternativen zu Laterooms
Hotel-Ranking →Häufige Fragen zu Laterooms
Ist Laterooms seriös?
Laterooms erreicht aktuell 4,1 von 5 Sternen aus 918 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Laterooms?
Kundinnen und Kunden bewerten Laterooms im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 918 Bewertungen. 264 davon stammen aus den letzten 12 Monaten.
Wo hat Laterooms seinen Sitz?
Laterooms hat seinen Sitz in Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Laterooms gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Laterooms beansprucht?
Nein. Das Profil von Laterooms ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Laterooms hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Laterooms auf Bewertungen?
Laterooms: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Laterooms negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.