Bewertung
1,8
Mangelhaft · von 5 Sternen
Unternehmensdienstleistungenlazada.com.ph
Lazada Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
399
75 in den letzten 12 Monaten
Unternehmensdienstleistungen
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (399)
75 in 12 MonatenIhre Stimme
Erfahrung zu Lazada schreiben
Joseph Tygart
Verifizierte Bewertung
LAZADA IS A "NO STAR" COMPANY
LAZADA IS A "NO STAR" COMPANY. After several failed attempts to open an account, I attempted an online purchase. The company is so incompetent, with an antiquated App/website that ordering was impossible. This group is a real "Soup Sandwich" Don't trust them with your credit card or banking information. Worse than Shoppie or Temu. 🙄
0
Crystal Arrieta Paloma
Verifizierte Bewertung
Using this platform has become an…
Using this platform has become an absolute nightmare. This is by far the worst buyer experience I have ever encountered. The platform offers zero support for buyers and actively protects fraudulent sellers while leaving consumers completely empty-handed.The refund process is completely broken and designed to exhaust the buyer until they give up. Even with clear evidence of a failed transaction, wrong items, or missing goods, the system drags out the process, automatically closes disputes, or rejects valid claims without a human even reviewing the case.Worse, the platform allows actions that border on extortion. Sellers are permitted to hold refunds hostage, demand extra payments outside the app, or force buyers to change their honest reviews before resolving an issue—and management does absolutely nothing to stop it.The customer service is completely incompetent. Every single agent gives generic, scripted responses, promises "escalations" that never happen, and abruptly closes chat sessions without resolving the issue. They operate like automated robots rather than a support team.Do not trust this app with your hard-earned money. There is no consumer protection here. They will happily take your payment, but the moment something goes wrong, you are entirely on your own.
0
S N
Verifizierte Bewertung
I received stones even I ordered power…
I received stones even I ordered power banks. Someone ooened the packages and stole my products. Lazada did not accept my claim even I had unboxing video. They did not tell any reason. Cheaters, idiots and cheaters the whole company
0
Catman Southampton
Verifizierte Bewertung
TOTAL WASTE OF TIME
TOTAL WASTE OF TIME, NEVER AGAIN
0
Don L
Verifizierte Bewertung
I am a long time Lazada user who has…
I am a long time Lazada user who has ordered many thousands of baht worth of items over the years. Recently, promised delivery times have increased enormously, even for products from sellers in Thailand, not just the Chinese sellers. In addition, Lazada has now taken to OUTRIGHT LYING about “Delivery Attempt Failed.” In the past two months, I have received about 20 such messages, and they are total BULLSH*T.! In my condo, we have a 24-hour guard and a 6-day/week manager who are always available to take deliveries, and neither has reported any delivery attempts. Even worse, when I click on ‘PROOF OF DELIVERY” on the Lazada site, I get a photo of a chaotic pile of random packages on a concrete floor that isn’t anywhere in my condo or in the carpark. In addition, there is a ridiculous notice attached showing that I got the delivery complete with my name and the delivery date and time – all of which are complete lies. Orders also promise a “Delivery Promised By” date and the promise of a 35 payment if not delivered on time. MORE PURE BULLSH*T. All they do is “update” and extend the promised, fictional date as it gets closer to the originally promised date. I expect this is Lazada’s cheap scheme to avoid paying the 35 baht “for your troubles” payment for late deliveries. It’s too bad a formerly reliable company has become just one more SERIAL SCAMMER. It’s worth paying the retail price in a shop to avoid being treated like a piece of SH*T which appears to be how Lazada views even its most long-time and loyal customers. And good luck dealing with the totally useless customer service reps, who can only read (not very well) from their scripts. I expect Lazada’s next BULLSH*T marketing scam will be to insist their Proof of Delivery is true, keep the product, and keep your money.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
PH
Alternativen zu Lazada
Unternehmensdienstleistungen-Ranking →Häufige Fragen zu Lazada
Ist Lazada seriös?
Lazada erreicht aktuell 1,8 von 5 Sternen aus 399 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: PH. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Lazada?
Kundinnen und Kunden bewerten Lazada im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 399 Bewertungen. 75 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Lazada gibt es?
Die bestbewerteten Anbieter in der Branche Unternehmensdienstleistungen sind Bpost (4,2 von 5), VFS Global (4,2 von 5), Too Good To Go (3,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Lazada beansprucht?
Nein. Das Profil von Lazada ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Lazada hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Lazada auf Bewertungen?
Lazada: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Lazada negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.