Bewertung
3,5
Gut · von 5 Sternen
Baufachhandellittlegiantladders.com
3,5von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
1 in den letzten 12 Monaten
Baufachhandel
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Johannes Schnabel
Versand und Service meiner neuen Leiter und Zubehör haben super geklappt. Leider musste ich aufgrund eines selbst verschuldeten Versäumnis den Service in Anspruch nehmen. Mein Anliegen wurde sofort und kompetent gelöst. Den deutschen Shop und Service kann man definitiv weiterempfehlen!
Ian Daniel
There seem to be issues with shipping products. Purchased on 2nd January via Amazon and it eventually just suddenly cancelled today on 12th January - this is really poor. Another purchase direct from them has not yet been delivered (might be turning up today) but was ordered on 12th DECEMBER. That's 1 month to ship a product that was "in stock" and is still "in stock". Great products but there seems to be a real issue with logistics. Both purchases were in the US to be delivered in the US.
Sammie Williams
My ladder is 12 years old and the hinge lock broke and the mechanism fell off. I lived in Texas when I purchased it. (They sold me the home show model on the floor at a special price - yeah!). I never registered the ladder after purchase and forgot to do it. I recently moved to Illinois. With little hope and expectations I took a chance on calling customer service and a very nice lady searched their records and found my purchase. She checked and said it is covered under their warranty! Finally, excellent customer service in the U.S. - a rarity. I received an email from her stating what they wanted (photos, etc.) and a few days later they shipped me the part. The gentleman that followed up with me even apologized for this inconvenience. The part arrived with clear instructions on how to make the repair. Although difficult and challenging for me I stuck with it and got the part installed on the ladder. I had to buy a snap ring pliers ($6) to complete the task. I never heard of those. I am happy with this company, the ladder, and the dedication to customer service and now I can clean my gutters when the trees shed their leaves!
V Forrest
Comany shipped me a damaged ladder. I opened a case, and included pictures of the damaged ladder, asking for an exchange. A couple of days later, they requested additional pictures. OK - annoying, but I took and sent additional pictures. A day later I received ANOTHER email asking for even more pictures, including the bottom/feet of the ladder. I again sent more pictures, showing the unused ladder (and its feet) in the shipping box. Another couple days later, I was informed that they will send me a replacement part for the damaged rung, and that I can replace it myself. Excuse me? I paid full price for this already damaged item, and now they want me to take the ladder apart and repair it myself? Absurd. This company is frustrating to deal with. I encourage you to avoid doing business with Little Giant Ladders. Big fail.
Senka Maricic
Amazing service and delivery time, even during COVID-19! Very impressed.
Typische Antwortzeit unter 24 Stunden.
Für Little Giant Ladders liegen bisher 5 öffentliche Bewertungen vor (3,5 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Spring Creek Place 1198, 84663 Springville, US) ist öffentlich dokumentiert. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Little Giant Ladders hat seinen Sitz in Spring Creek Place 1198, 84663 Springville, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Baufachhandel sind Toolstation (4,7 von 5), Verf.nl (4,9 von 5), Davidsen A/S (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Little Giant Ladders ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Little Giant Ladders hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Little Giant Ladders: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.