Bewertung
4,0
Gut · von 5 Sternen
Loc8tor Erfahrungen
4,0von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
108
0 in den letzten 12 Monaten
Zoohandlung
60%
Anteil 5-Sterne-Bewertungen
Bewertungen (108)
0 in 12 MonatenIhre Stimme
Erfahrung zu Loc8tor schreiben
Laila Rosendahl
Verifizierte Bewertung
Bad customer service and no contact
I have made an order but has not received a trackingcode .No contact,they do not answer by phone although their phone time is 9-15.30 .No answer on my email .The chatbox on the homepage does not work .//Laila Rosendahl Finland
0
Ann Barnett
Verifizierte Bewertung
Using new tracker version
I have used the older version and was delighted when upgraded version became available. Have used it on several cats to find them hiding in the house or out in the neighborhood. Am very pleased with this product.
0
Richard Hewitt
Verifizierte Bewertung
“Mytabcat” is a trading name run by…
“Mytabcat” is a trading name run by LOC8TOR LIMITED. This company is majority owned by Anthony Warren RICHARDS (Director). I purchased a Loc8tor “Tabcat” for a price of paid £95.98., delivered to me on Monday 12th October 2022. Unfortunately, it had a faulty "Tag" which I returned on 17th October 2022 and requested a replacement. I have had no response to my complaint including my email to Mr. Anthony Warren RICHARDS. My experience is that the real effective range in a suburban environment is no more than 50 meters. The range may extend to 182 meters if your cat is “lost” in the middle of a cricket field. I know that the construction of the “Tag” delivered to me was very flimsy. Following instructions from “Mytabcat,” I opened the faulty tag and it fell to bits. I cannot see it could be possible to replace the batteries because the tag is so poorly constructed. Where is their QUALITY CONTROL? My recommendation is to avoid this company because they have dubious service & product. Dear Anthony, 1. All of my emails were acknowledged by you. 2. I am pleased you accept your service was poor. 3. The faulty tag was returned to you on 16/09/2022. I have a certificate of posting. It did fall to bits. 4. I never received a replacement tag nor an acknowledgment of my returned faulty tag. If you wish to amend your mistakes kindly send me an email. Richard Hewitt Dear Anthony, Date: 20/12/2022. I have received two replacement tags. Thank you for sorting this out. Richard Hewitt
0
Julie
Verifizierte Bewertung
Horrendous customer service and product not fit for purpose
Following information on the loc8tor website I bought the loc8tor tabs for my cats . These have been a total waste of time as the rubber ring surrounding the tab keeps coming off, meaning the tab comes apart and the batteries come out . We have had to glue the remaining tab together, which means when the battery runs out the unit is useless. It does not matter whether you use this for a cat, or on your keys as it still is not fit for purpose. I have been emailing loc8tor customer service and they have been so rude . They have challenged me to prove it said on their website that it could be used in cats and I sent them screenshots of their own website . I have copied their own FAQ saying it can used on cats without the protective case .I have only used them for just over a year and they will not honour the warranty or guarantee on the product . As an insult they have offered me a 20% discount off the new tabcat system . I have insisted they either refund me my money, or they send me new tabcat, which I have offered to pay the difference . I cannot believe they are saying they will update the website to say it cant be used on pets, but that does not help me . I have forwarded my email to Trading Standards and the CAB under the Consumer Protection act, as I have not had an adequate response. Do not buy this product.
0
Chris Fox
Verifizierte Bewertung
Tags & finder remote stopped working…
Tags & finder remote stopped working after less than 12 months. Website states 2 years manufacturers warranty. Returns form available on website but it states to email or phone first, prior to returning the product for replacement. I have had no response to several emails and the phone number diverts to a vodafone voicemail which is never picked up. Absolute waste of a lot of money.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
GB
Alternativen zu Loc8tor
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Ist Loc8tor seriös?
Loc8tor erreicht aktuell 4,0 von 5 Sternen aus 108 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Loc8tor?
Kundinnen und Kunden bewerten Loc8tor im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 108 Bewertungen.
Welche Alternativen zu Loc8tor gibt es?
Die bestbewerteten Anbieter in der Branche Zoohandlung sind Animed (4,8 von 5), VioVet (4,4 von 5), YuMOVE (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Loc8tor beansprucht?
Nein. Das Profil von Loc8tor ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Loc8tor hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Loc8tor auf Bewertungen?
Loc8tor: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Loc8tor negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.