Bewertung
2,9
Durchschnittlich · von 5 Sternen
Mad Catz Erfahrungen
2,9von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
25
2 in den letzten 12 Monaten
Computerhersteller
36%
Anteil 5-Sterne-Bewertungen
Bewertungen (25)
2 in 12 MonatenIhre Stimme
Erfahrung zu Mad Catz schreiben
Mickaël PELKA
Verifizierte Bewertung
Mouse wheel that malfunctions after…
Mouse wheel that malfunctions after barely 1 year of use. After contacting after-sales service: In 48 hours they were able to tell me that it was good, they were going to send me a new mouse. More than a month passed between this exchange and shipping, which took another 10 days. On arrival obliged to pay another 21eur customs fees (reimbursed by madcatz but still with 2€ fees linked to Paypal). in the end it is always the consumer who pays. I absolutely do not recommend this brand, whether for its more than questionable quality, or its strange practices and improbable deadlines. Really disappointed
0
Randall Martin
Verifizierte Bewertung
Outstanding Customer Service from Mad Catz!
I recently contacted Mad Catz support about my R.A.T. 8+ mouse, which had developed an issue with the left mouse button. Unfortunately, I was about 20 days past the warranty period, so I didn’t expect much help. Other than possible information on how I could buy spare parts from them. To my surprise, the Mad Catz team went above and beyond what I ever expected from a support department. They responded quickly, treated my situation with genuine care, and helped me repair my mouse even though it was technically out of warranty. Their communication was clear, friendly, and professional every step of the way. It’s rare these days to find a company that stands behind its products like this. Mad Catz has earned my complete trust and loyalty. I’ll definitely continue buying their products and recommending them to others. Thank you for turning what could have been a frustrating experience into a truly positive one!
0
Wuffle Delivery
Verifizierte Bewertung
Madcatz is back!
Basically, they previously had a garbage PR firm who ignored all of the customers and did NOTHING, but those days are over! The gentleman who took over saw my message from FIVE YEARS AGO! And reached out to make the situation right. Not only is Madcatz back, but with this type of customer service, they're about to become a very serious contender, because every other company still treats their customers like fodder. This experience was 11/10 and I couldn't be happier.
0
Steve
Verifizierte Bewertung
The person that I dealt with went above…
The person that I dealt with went above and beyond, definitely exceeded by expectations!
0
Harley Jones
Verifizierte Bewertung
A REAL company that genuinely cares about its customers and products!
I want to give a HUGE should out to the Mad Catz over at Mad Catz!! A little over 10 years ago I got myself their top tier R.A.T.9 Wireless Gaming Mouse. This was not available in Australia at the time however it could be purchased directly through their web store and shipped globally. The mouse was absolutely incredible. Without question the best mouse I have ever used, even now. However, it did develop a critical issue with the laser that rendered it completely unusable. At the time I contacted them about it, and there was a bit of back and forth between me, them and their distributor in Australia, Eventually their Aussie distributor told me to tell my story walking as it wasn't purchased here in Australia. While that was fair, it was disappointing. On that, Mad Catz WERE happy to help out, but I would have had to ship the mouse back to the USA, and back again on my own dollar. At the time, Express insured registered postage for the mouse to USA and back would have cost over $200 making it cheaper to just buy a replacement mouse locally from a competitor. So thats what I did and left it at that. Fast Forward 10 years and I mention on a FB post that I had a disappointing experience in the past, Well one of the legends at Mad Catz came across my comment and reached out to invite me to share my experience with them. I did, and they were like "No, man thats not ...that should not have happened...We are going to make it right by you!" Today I received a package from them containing their absolute top tier mouse, AND a mouse pad too! You guys are absolute legends! The mouse is incredible! They did not have to do anything, they could have ignored me, or simply said "sorry you had that experience, we will try to do better in future" like every other company would have. But not Mad Catz! They cared, took the time and made it right by me! This is what a company that cares about its customers, and its products looks like!
0
Die Akte
TW
Alternativen zu Mad Catz
Computerhersteller-Ranking →Häufige Fragen zu Mad Catz
Ist Mad Catz seriös?
Mad Catz erreicht aktuell 2,9 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: TW. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Mad Catz?
Kundinnen und Kunden bewerten Mad Catz im Schnitt mit 2,9 von 5 Sternen („Durchschnittlich“) auf Basis von 25 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Mad Catz gibt es?
Die bestbewerteten Anbieter in der Branche Computerhersteller sind Scan Computers (4,6 von 5), Overclockers UK (5,0 von 5), Dubaro (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Mad Catz beansprucht?
Nein. Das Profil von Mad Catz ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Mad Catz hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Mad Catz auf Bewertungen?
Mad Catz lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Mad Catz negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.