Bewertung
3,8
Gut · von 5 Sternen
Softwareunternehmenmailerlite.com
3,8von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
873 in den letzten 12 Monaten
Softwareunternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Community Site
Decent UI, its main quality. Inaccurately identified unsubscribes and hard bounces and removed them from our list (our list very high quality opt-in only). Support is quick to provide inaccurate information and lecture customers on email hygiene, and must be pushed to actually address isses of any complexity.
Kathleen
MailerLite is super responsive any time I’ve needed support. I usually hear back with a few hours and they are efficient in troubleshooting and solving issues. Great customer service!
Luján Rubilar
I had a great experience with MailerLite's support team. We accidentally deleted a large number of subscribers during an active ad campaign, and Kiks and Jordi were incredibly helpful throughout the process. They restored all of our deleted subscribers and clearly explained what would happen with our custom fields, UTM data, group assignments, and contacts who had re- subscribed in the meantime. The communication was clear, friendly, and reassuring, and most importantly, they solved the issue successfully. I really appreciate the care they took with data that was very important to us. Thank you so much for the support!
S. Raywood
MailerLite utilized a major bait and switch with their long term clients, and no one is fooled by this "loyalty 30 day trial" where they can get what they used to get for what they used to get it for before they start being billed more or receive 1/4 the amount of service for the same price or higher. The irony is in calling this a "loyalty" thing - they realize their clients have been loyal, are taking advantage of that, and are showing no loyalty of their own TOWARD their customer. Loyalty goes both ways. If the customers relationship is how the owner of this company treats his/her marriage, I would image they have cheat on their spouse regularly while expecting their spouse to be faithful to them. This is no way to treat long term customers and may as well be spitting in their face while pretending you're doing them a favor. Really poor move there.
PCP
This used to be the best EMS around. Originally, they gave you unlimited automations and sign-ups and up to 1000 subscribers for free and their customer service was great. I was happy to pay the low fee when my list was over 1000. But when my list dropped below 1000, I decided to switch back to free and everything was fine. Then Mailerlite did their rug-pull. First, the free subscriber limit went from 1000 to 500. Okay, sucks. But I rolled with it. Before I had a chance to process this change, they did ANOTHER rug-pull. And they halved the free subscriber limit again. From 500 to 250. And what are they giving us in exchange? A bunch of AI crap no one asked for and no one wants. What's worse, is they also removed the automations. So now when I'm trying to migrate to another place, they've made it so I can't even ACCESS my automations. Go with Sender or Kit. Both offer FAR more generous free plans.
Typische Antwortzeit unter 7 Tagen. Beantwortet 54 % der negativen Bewertungen.
MailerLite erreicht aktuell 3,8 von 5 Sternen aus 3.273 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten MailerLite im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 3.273 Bewertungen. 873 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,6 von 5), Toluna (4,2 von 5), TotalAV (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von MailerLite ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann MailerLite hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
MailerLite: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.