Bewertung
2,4
Mangelhaft · von 5 Sternen
Marriot Erfahrungen
2,4von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
47
9 in den letzten 12 Monaten
Hotel
19%
Anteil 5-Sterne-Bewertungen
Bewertungen (47)
9 in 12 MonatenIhre Stimme
Erfahrung zu Marriot schreiben
Bill Davis
Verifizierte Bewertung
I lost my carry on bag there and called…
I lost my carry on bag there and called the hotel several times and then called corporate because they would not call me back. They set a claim number and told me that if I had not heard from the hotel in five days to call them back.I had $950.00 in cash and a couple of thousand dollars worth of toiletries. I first called the hotel the night I got to my destenation, the day I left the hotel. They said that they would call me back and I never got a call back from them. I then called the hotel two days later and they said someone would call me back and that was when I called corporate and filed the claim. In two days I called back to the hotel and a woman aanswered at the front desk and she said thta the GM had called me and hung up the phone on me. Today is the fifth day and I called corporate and they told me that both the MG and the manager had called me and that they had proof that my bag was not left behind. I am thinking at this point am I loosing my mind. I have my call log and all the calls to and from the hotel are outbound calls to the hotel and I have never recieved a call from the hotel according to my Iphone. I just called the hotel after speaking with the main headquarters and left a message for the manager to call me and no calls back as of now. I will be posting this review on every site I can because no one can call me back to give me the proof tht the bag was not left behind. I can not believe that they are this bad. I have stayed at their hotels for years and even have two Weston heavenly beds in my home. I can not believe that I can not get any answers out of anyone at the hotel or their headquarters!
0
Kevin Hatton
Verifizierte Bewertung
This was a stop over
This was a stop over for a journey. Having never stayed at a Marriot before I had high hopes but sadly I was not impressed. The initial welcome was nonexistent at reception.we would have got a warmer welcome from Vladimir Putin . Whilst the restaurant staff were friendly the food was poor and overpriced. The supposed upgraded room was shabby with torn furniture. I won’t be returning to the brand anytime soon
0
Jason Jones
Verifizierte Bewertung
Terrible staff attitude
Terrible staff attitude. Can tell they don't care about their guests. Never had service so bad.
0
Mr Stephen Llewelyn
Verifizierte Bewertung
The Bristol Marriott Royal Hotel was top quality.
The Bristol Marriott Royal Hotel was our choice of venue for an overnight stay near to our chosen destination. From booking through arrival, room, food and staff to our check out was exceptional and made our short stay, stress free.
0
Philip Lewis
Verifizierte Bewertung
I had an awful Terrible Staff Response – Left Stranded and Ignoredexperience at Marriott…
I had an awful experience at Marriott Waltham Abbey. My jacket — containing my keys, wallet and ID — went missing during an event. Staff repeatedly told me it “wasn’t here,” dismissed my distress, refused to check CCTV even after I provided a police reference, and offered no help at all. I was effectively forced to leave the hotel stranded with no money or ID, and had to pay for an Uber home and an emergency locksmith at 1:30am. Only after all of this did the hotel call at 2am to say the jacket had suddenly been “found,” with no explanation or apology. The next day, no one returned my calls despite me chasing repeatedly. Three weeks later, the hotel sent a dismissive response and closed the matter without investigating. To make things worse, someone attempted to use my bank card details shortly after the incident. A complete failure of care, responsibility and basic professionalism. I strongly advise avoiding this hotel.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
IT
Alternativen zu Marriot
Hotel-Ranking →Häufige Fragen zu Marriot
Ist Marriot seriös?
Marriot erreicht aktuell 2,4 von 5 Sternen aus 47 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: IT. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Marriot?
Kundinnen und Kunden bewerten Marriot im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 47 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Marriot gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Marriot beansprucht?
Nein. Das Profil von Marriot ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Marriot hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Marriot auf Bewertungen?
Marriot: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Marriot negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.