Bewertung
3,6
Gut · von 5 Sternen
Martigo Erfahrungen
3,6von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
295
62 in den letzten 12 Monaten
Unternehmen
65%
Anteil 5-Sterne-Bewertungen
Bewertungen (295)
62 in 12 MonatenIhre Stimme
Erfahrung zu Martigo schreiben
Vernon W
Verifizierte Bewertung
I see Many negative reviews, but here is a positive one
Booking was cheaper than other bookings. I was hesitant at first looking at the reviews. But I went ahead and booked. Turned out okay. Saved money. I had to changed airports at on of the countries I landed . part of the reason why it was so cheap. I am happy that the reservation gave me enough time between connecting flights and between airports. I think MartiGo did a wonderful job of finding this deal for me! Hats off to MartiGo. Only complaint - website seems a little wonky. I wasn't change able to change language to English using their menu
0
Dor Kitenberg
Verifizierte Bewertung
Extremely disappointing experience
Extremely disappointing experience with MartiGO. Their team confirmed to me in writing that my cancelled flight value would be kept as credit for future use and that the change fee would be waived. I relied on that confirmation and did not travel. Weeks later, they changed their position and said a penalty would apply after all. I replied with screenshots and their own written confirmation, but they stopped responding. I have now been waiting more than a week for a reply while October flight prices continue to increase. The most frustrating part is the lack of accountability. Different agents provide conflicting information, promises are not honoured, and urgent emails are ignored even when the delay is costing the customer more money. I am still waiting for MartiGO to confirm my credit amount and honour the conditions their representative clearly offered in writing. I would strongly advise customers to be very cautious and keep a written record of every conversation.
0
Lorenzo Crosato
Verifizierte Bewertung
very frustrating experience with…
very frustrating experience with useless customer service. Airline cancelled my flight and they rebooked me on a flight that takes off BEFORE my first connecting flight even lands! They keep offering a refund when I made it very clear that I want them to reroute me and that's their obligation per EU261. Absolutely useless.
0
Talee Bu
Verifizierte Bewertung
Extremely disappointed
Extremely disappointed! The website failed to merchant failed to clearly disclose that ticket is non-refundable before I complete the purchase. I got charged higher amounts than I got announced, included foreigner transactions fee. Never again I would use these such of website. Customer support is weird and feel like a scam
0
Adam
Verifizierte Bewertung
Lack of Responsibility
I had a flight cancel because of bad weather. I was informed 20 minutes before boarding. After this I contacted and they said that I need to talk to the airline. The airline said it is not within there policy to compensate and is based off of the third party provider unless I booked directly. I have been extremely disrespected by this company and will never book with them again. Not only did it take 30 minutes to reply to a WhatsApp message when they said they had prompt customer service but I have called multiple times and got wait holds of longer than 10 minutes after 10 minutes it automatically sends you to voice mail. When I informed multiple times the plane was cancelled because of weather the company MartiGo did not want to recompensatw when the plane company EVA was not helpful in there process either. This has resulted in me doing 18hr layover at the airport until the next possible flight to my destination. Overall I WILL NEVER BOOK WITH THIS COMPANY AGAIN.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
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Häufige Fragen zu Martigo
Ist Martigo seriös?
Martigo erreicht aktuell 3,6 von 5 Sternen aus 295 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Quellenstrasse 72/3, 1100 Wien, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Martigo?
Kundinnen und Kunden bewerten Martigo im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 295 Bewertungen. 62 davon stammen aus den letzten 12 Monaten.
Wo hat Martigo seinen Sitz?
Martigo hat seinen Sitz in Quellenstrasse 72/3, 1100 Wien, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von Martigo beansprucht?
Nein. Das Profil von Martigo ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Martigo hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Martigo auf Bewertungen?
Martigo: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Martigo negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Martigo im Handelsregister eingetragen?
Öffentliche Registerdaten zu Martigo (Wien) liegen vor.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.