Bewertung
2,5
Durchschnittlich · von 5 Sternen
Softwareunternehmenmatterport.com
Matterport Erfahrungen
2,5von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
95
41 in den letzten 12 Monaten
Softwareunternehmen
31%
Anteil 5-Sterne-Bewertungen
Bewertungen (95)
41 in 12 MonatenIhre Stimme
Erfahrung zu Matterport schreiben
Paul
Verifizierte Bewertung
Fast response time to initial enquiry.
Fast response time to initial enquiry. Excellent constructive advice given. Problem solved!
0
Zak
Verifizierte Bewertung
I've been a loyal big customer with…
I've been a loyal big customer with Matterport Enterprise plan for several years. I have been paying quaterly payments, now they are only allowing annual payment of up front (£10,000+ in my case)!! This is very toxic of them to do, no other company makes you only have the option of annual payment. I agreed to their new annual payment as they didnt give me no other choise, and I waited 1-2 months for them to draft the contract, now they are saying the senior management team wont approve of the contract - such a waste of my time and what a poor senior management of matterport to refuse without proper reason. I've noticed a severe loss of Matterport's customer service / sales service, since CoStar bought them. I don't have much hope in matterport anymore and will be seeking alternatives.
0
Rob Myers
Verifizierte Bewertung
Extrortionate Fee Structure - You don't own your scans!
Matterport wasn't great before they were bought by Costar, and now they're 100% toxic with fees going up 20% in our case YOY despite us cutting over 300 unit scans. It's a walled garden where they imprison your scans and charge you extortionate fees to retain access to your data. You can't migrate them, and you don't own them. It's a racket, and Congress should get involved. Their stock reply, likely AI-written, is designed to make you think you have options - you do not. You can pay them a lot of money, or a lot more money; that's it. Those are your options. And you still don't own your scans. DO NOT get on this platform, or you will never leave. I promise you. We manage a couple of thousand small apartments, homes, and duplexes, and are down to 179 scans on Matterport. They billed us $9.4k this year, when we had over 500 last year, and we paid $7.5k to retain them. It's extortion and exploitative. Finally, they'll tell you to email support, and they'll leave you on read for a week until you pester them again. When they do respond, it's to tell you to shut up and take it. This is an evil company, if ever there was one.
0
Mike Mann
Verifizierte Bewertung
In-house Matterport scans are a leasing edge for our PM company
I run MarinOak Management, a property management firm in the San Francisco Bay Area. We bought our own Matterport camera and scan every unit we list — no outside photographer, no scheduling delays. Tours go live the day we shoot. The biggest change is who shows up: prospects have already walked the unit online, so in-person showings are people who are ready to apply, not tire-kickers. We've also had out-of-area applicants move forward on the strength of the 3D tour alone. And renters love the measurement tool — they're checking if their couch fits before they even apply, which means fewer surprises at move-in. Bonus use case nobody talks about: we scan at move-in as condition documentation. A timestamped 3D record of every room has ended deposit conversations before they started. Owning the camera instead of hiring it out was one of the better equipment decisions we've made.
0
Bartek Zawada
Verifizierte Bewertung
First steps in Matteerport environment
I regularly participate in Matterport webinars and I'm genuinely impressed by the quality of each session. The presenters deliver content in a highly professional manner, making even complex topics easy to follow. What stands out most is how thoroughly they address participants' questions — every query is answered with care and expertise, which really adds value to the experience. Highly recommend to anyone looking to deepen their knowledge of the Matterport platform.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 49 % der negativen Bewertungen.
Alternativen zu Matterport
Softwareunternehmen-Ranking →Häufige Fragen zu Matterport
Ist Matterport seriös?
Matterport erreicht aktuell 2,5 von 5 Sternen aus 95 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (352 East Java Drive, 94089 Sunnyvale, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Matterport?
Kundinnen und Kunden bewerten Matterport im Schnitt mit 2,5 von 5 Sternen („Durchschnittlich“) auf Basis von 95 Bewertungen. 41 davon stammen aus den letzten 12 Monaten.
Wo hat Matterport seinen Sitz?
Matterport hat seinen Sitz in 352 East Java Drive, 94089 Sunnyvale, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Matterport gibt es?
Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,8 von 5), Toluna (4,3 von 5), GoDaddy (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Matterport beansprucht?
Nein. Das Profil von Matterport ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Matterport hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Matterport auf Bewertungen?
Matterport: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Matterport negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.