Bewertung
1,7
Mangelhaft · von 5 Sternen
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
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46 in den letzten 12 Monaten
Softwareanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Alan Manton
Bought MSFS 2024 to help with my learning. It does not appear to have any instructions? What I can glean from Google often does not work on my MS Surface Pro desktop. It takes ages to load. When you do get in you just appear as a plane over open ocean that just crashes. Really lost here and disappointed I spent so much money on something that is of no use.
H A Shakelian
I have a legitimate Office Home & Student 2021 licence and had been using Office successfully on my Mac. Then Excel suddenly required activation and produced the dreaded: “Unknown error 0x0.” I followed Microsoft's suggested procedures, but they did not resolve the problem. Worse, Microsoft's own AutoUpdate subsequently failed repeatedly, saying that update packages could not be downloaded. What I found particularly unacceptable was the lack of an effective route to human assistance. I could not get someone at Microsoft to take ownership of the problem and guide me through it. Eventually, after a long and complicated process, I managed to install a compatible Office version manually. Excel then accepted my Microsoft account, activated successfully and allowed me to open, edit, save and reopen my Excel files. So the problem was solvable. That is exactly what makes the support experience so frustrating. I am not criticising Microsoft simply because software developed a fault. Software faults happen. I am criticising Microsoft because a legitimate paying customer experiencing a known activation problem was left to struggle through an ineffective support process rather than being given a clear route to a solution. The contrast with Apple Support was striking. My experience with Apple has been that human support is accessible, patient and practical, with staff able to guide me through problems on the Mac. My experience with Microsoft was the opposite. Microsoft makes excellent software. But excellent software also requires excellent customer support when it stops working. The product was eventually fixed. The customer-support experience was not. I hope Microsoft takes this criticism seriously, particularly because many other Mac users appear to have experienced the same 0x0 activation problem.
Brennan Warr
My 7-year-old Xbox account was compromised. I went through the recovery process multiple times and couldn't get access back. I had years of progress and purchases on the account, and the recovery process did not resolve the situation. Very disappointing account-security support
Gareth McIntyre
For a company that takes us all for billions a year they sure dont care about accounts getting hacked and people money being stolen. I for one will now remove Microsoft from all the operating systems we have. Absolute disgusting company.
Mr Craig Thatcher
Pathetic, shambolic, disgraceful, embarrassing awful business, awful company. I have been bombarded with text and emails to change my security. And now I cannot access anything. Any e mails, I cannot send or receive e - mails, I have phoned your dreadful customer service centre, where I was cut of on 4 occasions . This a formal complaint as best as I can . Don't come back to me with rubbish help online garbage. You have 30 minutes to respond to this and to get it sorted ASAP now . To what is what on Saturday before Allah's nonsense started . Get it sorted now . It's not a debate or a conversation I'm going to have If you need to call me fine . Its on 07747176098 Get it sorted immediately. Many thanks! . Craig Thatcher.
Typische Antwortzeit unter 24 Stunden.
Microsoft erreicht aktuell 1,7 von 5 Sternen aus 255 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Microsoft im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 255 Bewertungen. 46 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Softwareanbieter sind TotalAV (4,2 von 5), TeamViewer (4,8 von 5), Plugin Boutique (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Microsoft ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Microsoft hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Microsoft: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.