Mini Rodini Erfahrungen 2026: 2,4 von 5 (41 Bewertungen)

Bewertung

2,4

Mangelhaft · von 5 Sternen

Stimmen

41

8 in den letzten 12 Monaten

Kinderbekleidungsgeschäft

27%

Anteil 5-Sterne-Bewertungen

Bewertungen (41)

8 in 12 Monaten

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Customer G

SE · 28. August 2026

Verifizierte Bewertung

AI bot customer service and rubbish quality- Never again

AI slop customer service when spending £100’s of pounds is a complete joke. Premium? You get better service with high street, even Primark. I’ve had to just process a chargeback (more fool you MR as you’ll be refunding me by force and not getting your clothes back? Seems silly) because I have already provided the same information again and again and I refuse to engage with an AI bot. Luckily my bank knows the law and can understand what they are doing is an illegal delay tactic. I emailed their CEO who also hasn’t bothered to reply or assist- shows you how much they value their customers hey. There is no law to provide a ‘claim’ once I’ve already explained the issue over and again and also provided photographs. It’s documented several times here in their reviews this is just a ploy to keep hold of your money for months on end. I have bought MR for many years but now the quality is no different than H&M or Zara so completely pointless. They’ve made all the sleeves super short to save money. My 7-9 year old sweatshirt sleeves were same length as my hand (photos provided to them of this) ‘Babak’ in customer services was copy and pasting responses to me on email- so much so he even left the previous customers name in one! Isn’t that a breach of GDPR also? Company is a scam. AVOID AVOID AVOID!!! REPLY- Nice AI slop reply MR! Is everything you send a template? A ‘claim’ is ridiculous, the items are brand new. We know this is a delay tactic- just look below at other customers saying the exact same. Imagine having a ONE STAR rating as a luxury brand- are you not mortified? I’m more than happy to accept a PAID FOR returns label to cease the chargeback- you can send me this without delay to my email address today. I will be happy to remove this review once this is completed. Otherwise, it shall stay and I will, as noted, have to push forward with a chargeback as, as Santander has confirmed, this practice is illegal. You’ve been notified of the issue (on the same day the items received) provided with evidence and are still refusing to engage within the law.

0

28. August 2026

Mini Rodini

Antwort des Unternehmens · 28. August 2026

Hi, We’re sorry to hear that you have had this experience. To clarify, our request to register the claim is not intended as a delay tactic. It is part of our standard claims procedure and is required in order for our team to formally document, assess and investigate whether an issue is related to a potential production fault. This process applies consistently to product claims and is not dependent on the value of an order. We acknowledge that you had already shared photographs and information with our Customer Service team. However, these details still need to be submitted through the designated claims process before we can formally proceed with the assessment and determine the appropriate resolution. We also sincerely apologise for addressing you by the wrong name in our correspondence. This was an error on our part and we understand why this undermined your confidence in the communication you received. We regret that you have chosen to initiate a chargeback rather than complete the claims process, as we would have preferred the opportunity to investigate the matter and resolve it directly with you. We value feedback from our customers, including when it is critical, and will take your comments regarding both the product and your experience with our Customer Service team into consideration. Kind regards Mini Rodini

Aylin Koc

SE · 24. August 2026

Verifizierte Bewertung

Be aware that you will pay 15 EURs for…

Be aware that you will pay 15 EURs for returns and will be able to ship it only via DHL worldwide express points which is only at few places in Netherlands!

0

24. August 2026

REX

SE · 5. August 2026

Verifizierte Bewertung

I love this brand and have bought lots…

I love this brand and have bought lots of clothes for my daughter, but charging €15 for return shipping is honestly disappointing. For a premium children's brand with premium prices, that's just not acceptable. I'll definitely think twice before buying from them again.

0

5. August 2026

Mini Rodini

Antwort des Unternehmens · 5. August 2026

Dear Rex, Thank you for taking the time to share your feedback. We're sorry to hear that the return fee left you disappointed. For international orders, we offer a return service with a fixed fee of €15, which helps cover part of the cost of return shipping and handling. Information about the return fee is available in our return policy before a purchase is completed, so our customers can review the terms in advance. Customers are also welcome to arrange and pay for their own return shipment if they prefer. Please note that this does not apply if you have received a faulty or incorrect item. We're sorry that our return policy affected your experience. We truly appreciate your support of Mini Rodini and hope we'll have the opportunity to welcome you back in the future. Kind regards Mini Rodini

Ivy Lin

SE · 29. Juni 2026

Verifizierte Bewertung

Terrible customer service after a delivery error

I have been a Mini Rodini customer for years, but this has been my worst shopping experience. My delivery address was entered correctly, including the correct house number and postcode. However, the shipping label generated by their system duplicated the first line of my address, so UPS refused delivery and returned the parcel to the sender. I contacted Mini Rodini several times by email (their only customer service channel). I received one reply saying they would investigate, but after that I heard nothing. According to the UPS tracking, the parcel was returned to them quite some time ago, yet they have neither arranged a replacement nor issued a refund. My follow-up emails have gone unanswered. Mistakes can happen, but the complete lack of communication and after-sales support is extremely disappointing. I hope they improve their customer service, especially when customers are left without their order or a refund.

0

29. Juni 2026

Angela Sedlmaier

SE · 22. Juni 2026

Verifizierte Bewertung

Beste Marke für Kinder

Mini Rodini ist eine unserer Lieblingsmarken. Die Qualität ist sehr hoch. Die Kleidungsstücke können auch an die nächste Kindergeneration weitergegeben werden und sind weiterhin top in Ordnung. Nachhaltigkeit, faire Produktionsbedingungen, tolles Design, Schadstofffreiheit werden bei dem Label groß geschrieben. Das rechtfertigt auch den Preis. Dass für Rücksendungen Geld verlangt wird, entspricht dem Nachhaltigkeitsgedanken. Der Versand erfolgt zügig über UPS und wir hatten mit der Lieferung noch nie Probleme. Absolute Empfehlung.

0

22. Juni 2026

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Häufige Fragen zu Mini Rodini

Ist Mini Rodini seriös?

Mini Rodini erreicht aktuell 2,4 von 5 Sternen aus 41 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Alsnögatan 7, 116 41 Stockholm, SE) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Mini Rodini?

Kundinnen und Kunden bewerten Mini Rodini im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 41 Bewertungen. 8 davon stammen aus den letzten 12 Monaten.

Wo hat Mini Rodini seinen Sitz?

Mini Rodini hat seinen Sitz in Alsnögatan 7, 116 41 Stockholm, SE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Mini Rodini gibt es?

Die bestbewerteten Anbieter in der Branche Kinderbekleidungsgeschäft sind Boozt (4,1 von 5), Next (4,2 von 5), Fashion Nova (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von Mini Rodini beansprucht?

Nein. Das Profil von Mini Rodini ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Mini Rodini hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Mini Rodini auf Bewertungen?

Mini Rodini lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.

Kann Mini Rodini negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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