Bewertung
1,3
Schlecht · von 5 Sternen
Autofinanzierung und -kreditunternehmenmobilize-fs.co.uk
1,3von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
64 in den letzten 12 Monaten
Autofinanzierung und -kreditunternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Audrey Forbes
⭐ If zero stars were an option, I would give zero. Absolutely appalling customer service from Mobilize Financial Services. I raised a formal complaint and have been met with ignored emails, disconnected calls, automated responses that failed to address my actual complaint and a complete lack of ownership. I have repeatedly provided the information needed to identify my finance agreement, yet I have still had to chase and explain the situation over and over again. The lack of communication between departments has been astonishing. A finance company should be judged by how it treats customers when something goes wrong. Mobilize has failed miserably. I have now lost confidence in their ability to resolve the matter and am escalating my complaint to the Financial Ombudsman Service. If you are considering financing a vehicle through Mobilize, think very carefully. My experience has been nothing short of disgraceful.
Dom
My experience with Nissan Financial Services / Mobilize has been disgraceful. Months after returning my car, they demanded me to pay hundreds of pounds with no prior invoice, explanation or evidence. Trying to challenge it is an absolute nightmare. Nissan sends you to Mobilize, Mobilize sends you elsewhere, and the contact details they provide don't even work. The phone system doesn't take calls; it just asks you to leave a voicemail!! The whole process is deliberately designed to make it difficult for customers to challenge false charges as a way of extracting as much additional money from customers as possible. Extremely poor transparency, accountability and customer service. I'm surprised that anyone could give more than one star, which is already way too much but unfortunately the minimum possible .
Emma
NEVER use this company. I have been chasing up my car renewal since April. It is now nearly September. They constantly claim to have not received your documents, then another email weeks later will confirm they have and it’s being processed, then fast forward a month and you’re then told they haven’t received the documents. It’s been one lie after another. I’ve lost track of the amount of emails and calls I’ve made. I would give zero stars if I could. I have never in my life dealt with such an awful company.
Ian Hendry
Probably the worst company I have ever dealt with, And will never buy another renault as they are owned by the Renault organisation. Do not deal with this abysmal company as they continually waste your time .
AJ
Terrible customer service at every step of the way. They picked my car up at the end of the finance agreement and made claims that things were included with the car that was just not true They make claims and then get you to prove they are untrue They go 6 weeks without contact and then send threatening letters When making a payment at the end of the agreement, the phone operator was asking me if I had paid all my other bills and whether this money was coming from savings, it's none of your business
Typische Antwortzeit unter 24 Stunden.
Mobilize Fs erreicht aktuell 1,3 von 5 Sternen aus 79 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Mobilize Fs im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 79 Bewertungen. 64 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Autofinanzierung und -kreditunternehmen sind Lendable (4,6 von 5), OneMain Financial (4,7 von 5), Compass (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Mobilize Fs ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Mobilize Fs hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Mobilize Fs: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.