Bewertung
1,7
Mangelhaft · von 5 Sternen
Web-Kollaborationsplattformmonday.com
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
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77 in den letzten 12 Monaten
Web-Kollaborationsplattform
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Marcus Sterling
We ran all our client projects on here for years, but recent updates have completely tanked usability. You can't click anywhere without dodging unremovable AI prompts or fighting through a cluttered sidebar. Worst of all, their AI bot keeps barging into private client meetings even after we explicitly disabled it in settings. Support has been completely silent, and right now the platform is just overpriced bloat slowing my team down.
LeUber Secsee
This company is destroying my business. I talked my employer into using Monday as a work management platform. Keep in mind they advertise themselves as "Work Management." Shortly after migrating and adding all of our clients and tasks into Monday, we noticed that tasks weren't populating into the my work section. Monday was not pulling tasks assigned to people where they can see them. At the top of the screen I kept getting a notice that it only allowed 1000 boards. I only had 250 boards. Tasks were getting missed and clients were getting mad because well, their tasks weren't getting completed. At this time I reach out to customer service. I send them an email and it took almost a week for them to respond back. The response was an obviously canned email. I respond back, After several back and forth I get an actual employee. He makes me screen record all of these things and then says "your right, you don't have 1000 boards", then he says I am going to have to escalate this to developers. A week goes by and I get a message from another guy, obviously not a developer, just a so called customer service rep. His first response... the exact same canned email I already got. I responded, and his response, was the exact same canned email for the second time. After several back and forths. He schedules a screen share meeting. In this meeting he confirms, that I do not indeed have 1000 boards, and that there is a problem with tasks being pulled into my work section. At this point he says he is going to reach out to the developers.... 3 weeks have now gone by. On this call the "tech" tries selling me on more services and upgrades. For real? The most basic feature and need of your software doesn't work and you are trying to upsell me? The customer service rep emails me back saying, its a big problem that happened in the last update and it can't be fixed, but there is a work around. I try the work around, it doesn't work. At this point the person tells me, oh well the work around doesn't work and we can't fix the problem so I am closing this ticket out. Monday is so focused on pretty colors and AI features that they can't make a work management system that does the very basic and most important thing necessary for a work management system, ability to assign and track tasks. Just last week we had more than 20 tasks that disappeared into the latest update glitch. That is more than 20 customers I have to do damage control from. Unfortunately, I have to wait for the budget to allow a migration to another work management system. Upsells, Pointless AI features Pretty colors Terrible, untrained customer service. Monday is for you. If you want work assigned promptly and adequately, with little issue. Find a different platform.
D. Jones
We've been using Monday for a few years now. Since they decided to push Ai, the app is getting worse with every update. I can't make a single move without some popup asking if I want an Ai agent to follow up or if I want to "create a vibe board" or whatever other stupid buzzwords they're trying to use. Because of this, things move significantly slower. I can't even upload a PDF without two popups and a wait. I used to love this app. Now I hate it. If they could give us an option to just use Monday how we were, we'd happily pay extra for that. Instead no, I can't even adjust the sidebar because their Ai options cannot be removed. It's to the point half of our sales team has abandoned using Monday and switched to teams.
Georgios Ellinas
As a frequent user of Jira, Monday compares very poorly against it. The logic is flawed and makes the interaction clunky and counter-intuitive. Worst element is the AI agents, which is laughable at best. Unfortunately my company made the switch purely focusing on cost-saving, which makes sense since Monday is an inferior product.
Jan Aether
ONLY GOAL IS THEIR REVENUE Basic features are locked behind paywall, for example teams for guests are in enterprise plan xDDDDD Didn't know that I need a corporation to not tag every client team member separately.. Useless support. It could be AI - no difference. 0,5h to implement feature request waiting for years. Lack of basics needed to create client facing boards - you need 235209 marketplace apps which of course are in subscription model.
Typische Antwortzeit über einer Woche. Beantwortet 52 % der negativen Bewertungen.
monday.com erreicht aktuell 1,7 von 5 Sternen aus 3.426 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten monday.com im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 3.426 Bewertungen. 77 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Web-Kollaborationsplattform sind Paidwork (4,4 von 5), Shopopop (4,6 von 5), Swiftcourt (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von monday.com ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann monday.com hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
monday.com: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.