Motif Photos Erfahrungen 2026: 4,6 von 5 (100 Bewertungen)

Bewertung

4,6

Hervorragend · von 5 Sternen

Stimmen

100

8 in den letzten 12 Monaten

Fotodruck-Service

74%

Anteil 5-Sterne-Bewertungen

Bewertungen (100)

8 in 12 Monaten

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Alexandra Raphael

US · 14. Mai 2026

Verifizierte Bewertung

High quality and fast turnaround.

0

14. Mai 2026

JP

US · 23. März 2026

Verifizierte Bewertung

Great photobooks and first class customer support

I’ve used Motif Photos for photobooks many times over several years. The books are always excellent and the software is pretty good, particularly when used on a laptop (not so good on an iPad). Today I had a problem soon after placing a new order for a photobook. I spotted a small but annoying mistake in the title which I hadn’t seen before. I contacted Motif via its chatbot, explained the problem, and was quickly transferred to a human agent, Fakhour. He was extremely helpful, told me he was able to cancel the order because it had only just been placed, and that I could then re-order the book after making the necessary correction. Great customer support - and even the chatbot (these things are so often ghastly!) worked well and efficiently.

0

23. März 2026

Motif Photos

Antwort des Unternehmens · 23. März 2026

Hi JP! Thank you for your fantastic 5-star review! We truly appreciate you taking the time to share your experiences with Motif Photos. It's wonderful to hear you've been creating photobooks with us for several years and consistently find our books excellent. We especially appreciate your feedback regarding the iPad experience, and will certainly take this into consideration as we continue to improve! We're sorry to hear about the small mistake you spotted in your photobook title, but we are so pleased that our chatbot and Fakour were able to assist you quickly and efficiently with the cancellation and re-ordering process. It means a lot to us to know that our support team could turn a potentially frustrating situation into a positive experience! We appreciate your kind words about our customer service, and look forward to continue serving you for years to come! - The Motif Team

Jeff Salton

US · 16. Februar 2026

Verifizierte Bewertung

Motif photo albums are the best...for sure. But...

I have used Motif/Mimeo for several years, for annual family photo albums, and occasionally albums for special occasions. And I have also occasionally used other photobook providers. Generally the Motif quality is excellent, far superior to others, and all my family are thrilled with them. For 2025 we finished with 61 pages and over 400 photos - our biggest yet! To do it properly it takes considerable time, but worth it in our view. There is, however, one shortcoming in the Motif photobook process: Motif could benefit by using text boxes that are less difficult to format and to place on a page, either on or between the accompanying photos. My suggestion would be to have smaller text 'boxes' that can be more easily sized. Or a popup window in which the user could key in the text and the program would automatically insert the text, set boundaries for the resulting text 'box', and then allow the user to move it intact to wherever it is wanted on the page, or in a photo. I hope I have described properly the process I envision, which would substantially cut down the required time to insert text into a project.

0

16. Februar 2026

Motif Photos

Antwort des Unternehmens · 16. Februar 2026

Hi Jeff, Thank you for such a generous and detailed review! It means a lot to hear that your annual family albums continue to deliver, especially a 61-page book with over 400 photos. Projects like that are not small undertakings, and knowing your family looks forward to them each year is exactly why we care so much about quality. Also, we love the feedback around text boxes. The way you described your ideal workflow is clear and practical, and we can absolutely see how easier sizing and placement would reduce friction during longer projects. When you are long into a 400-photo album, even small formatting hurdles can add up quickly. Thank you for taking the time to share both the praise and the constructive suggestions. We are grateful to be part of your family tradition and look forward to helping you create many more albums! – The Motif Team

Stephen Iles

US · 19. Dezember 2025

Verifizierte Bewertung

Great customer service

I submitted a review of my Motif/Mimeo photo book saying how disappointed I was with the product as it didn’t match previous books that I had received. I had an excellent response from their customer support team explaining that I had received the wrong format of photo book and they would reproduce it in a hardcover format as per previous books I received at no cost! This is customer service excellence!

0

19. Dezember 2025

Motif Photos

Antwort des Unternehmens · 19. Dezember 2025

Stephen, thank you for taking the time to share this feedback! We're not happy to hear how disappointing this experience was, especially given the time and care that went into creating your photo book. We also understand how frustrating it is to feel unheard after providing feedback previously, and we want to make sure we address that directly. Reviews submitted in the iOS App Store unfortunately do not include contact details, which makes it impossible for our Support team to follow up directly. For immediate assistance, we always recommend contacting our team directly via email at help@mimeophotos.com or via live chat at http://support.mimeophotos.com Now that we’ve been able to identify your order, a manager will be reaching out to you to review what happened and work toward making this right. We appreciate you bringing this to our attention and giving us the opportunity to support you and improve the experience! - The Motif Team

Majid Qureshi

US · 17. Dezember 2025

Verifizierte Bewertung

Excellent very good

0

17. Dezember 2025

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Ist Motif Photos seriös?

Motif Photos erreicht aktuell 4,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

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Kundinnen und Kunden bewerten Motif Photos im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 8 davon stammen aus den letzten 12 Monaten.

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