Bewertung
2,1
Mangelhaft · von 5 Sternen
MuseScore Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Hobby & Kunst
14%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu MuseScore schreiben
Tannith Malina
Verifizierte Bewertung
Charged again after my subscription had already been cancelled
I had a MuseScore subscription cancelled by their support team about a year ago, and at that time I also received a refund. However, on 27 August 2026 I was unexpectedly charged PLN 159.99 again for a Pro+ with Learn Lite subscription. I did not reactivate the subscription and I do not use or want to use this service evermore. I contacted support immediately and provided all the requested details, including my username, payment information, transaction date and receipt. I was then directed to a refund form, but the form repeatedly gives me an error and does not work. Since then, I have mostly received automated AI responses repeating the same instructions instead of actual help from a support representative. This is especially frustrating because the subscription had already been cancelled by MuseScore themselves last year. I am simply asking for a full refund and confirmation that all subscriptions and future renewals connected to my account are permanently cancelled. I would appreciate it if a real member of the support team could review my case and resolve this issue.
0
Eugenio Salvatore Lipani
Verifizierte Bewertung
Ciao
Pensa che io vivo in Sicilia in territorio italiano e quindi non pago con dollari con euro e poi ormai non mi servite più ciao
0
Ellie Weyman
Verifizierte Bewertung
Really appalling
Really appalling. I thought I was buying a one off piece of music but it signed me up to a subscription at £59. I contacted MuseScore the same day to cancel (without downloading or streaming any scores as their website says you can get a refund if you’ve not downloaded) and was told I can’t have a refund as I didn’t cancel my auto subscription. The auto subscription apparently also happened today, with no notice and no chance to cancel.
0
Vivian
Verifizierte Bewertung
£1.49 turned into a £69.99 "subscription" I never agreed to
I bought a single piece of sheet music for £1.49 a week ago. The button I clicked said only "Buy this score for £1.49" — no mention of a subscription anywhere. A second screen then appeared with "MuseScore PRO+" already pre-selected as option: a big, bold, discounted price up top, and the actual terms — a 7-day free trial, then £69.99 every 3 months — in much smaller text underneath. The plain "buy without PRO+" option was hidden behind a toggle instead of shown by default. Seven days later, £69.99 was taken from my card with no further confirmation. I contacted MuseScore straight away asking for a full refund. They refused, pointed to their T&Cs about auto-renewal, and offered three "consolation" options instead — none of which return the full amount, but invites you to continue the subscription. Under EU consumer law, new subscriptions come with a 14-day cooling-off period that normally means a full refund if you cancel in time, and a trader can only remove that right by clearly getting your consent to immediate service and your acknowledgment that you're giving up cancellation rights before you pay. Nothing on the checkout screen did that, yet I was only offered a fraction of my money back - With these and other legal basis, I have phoned the bank reporting this incident, so this amount is being withheld for the time-being, they won't be able to charge my card. And hi Aydar and the rest of Musescore's support team, at what point does "we don't intentionally deceive customers" stop being a legal disclaimer and start being a punchline? Skip the copy-paste this time. Put the effort into fixing the checkout page, so you actually start building trust, with returning customers.
0
Cyril Blaise
Verifizierte Bewertung
Scam
Scam Charged €44.99 without consent for a subscription I never signed up for. No response to my refund request after multiple emails — avoid.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 95 % der negativen Bewertungen.
US
Alternativen zu MuseScore
Hobby & Kunst-Ranking →Häufige Fragen zu MuseScore
Ist MuseScore seriös?
MuseScore erreicht aktuell 2,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden MuseScore?
Kundinnen und Kunden bewerten MuseScore im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu MuseScore gibt es?
Die bestbewerteten Anbieter in der Branche Hobby & Kunst sind La Fourmi Créative (4,1 von 5), CV Maker (4,2 von 5), Ticketmaster Sverige (2,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von MuseScore beansprucht?
Nein. Das Profil von MuseScore ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann MuseScore hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet MuseScore auf Bewertungen?
MuseScore: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann MuseScore negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.