Bewertung
2,5
Durchschnittlich · von 5 Sternen
Gruppenunterkunftmyspacebarcelona.com
My Space Barcelona Erfahrungen
2,5von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
63
27 in den letzten 12 Monaten
Gruppenunterkunft
29%
Anteil 5-Sterne-Bewertungen
Bewertungen (63)
27 in 12 MonatenIhre Stimme
Erfahrung zu My Space Barcelona schreiben
cecilia amato
Verifizierte Bewertung
La habitación es grande
La habitación es grande, perfecta por un viaje entre amigos. El personal es disponible y presente
0
Imane Berhmani
Verifizierte Bewertung
Excellent service
Excellent service! L’équipe est professionnelle, réactive et toujours à l’écoute. La communication est fluide et tout est géré avec sérieux. Je recommande vivement My Space Barcelona.
0
T.W.
Verifizierte Bewertung
Be very careful with the security Deposit
Be very careful with the security deposit I would advise future guests to be very careful with My Space Barcelona, especially regarding the security deposit. After our stay, our EUR 400 security deposit was withheld. The reason given was an alleged party/noise disturbance, which we dispute. No party or event took place in the apartment, and during our stay we were never warned, contacted, called, or visited by staff, police, city council representatives, building management, or neighbours about any alleged disturbance. When we asked for evidence, My Space Barcelona stated that there were formal reports from Barcelona City Council and the residents’ association. However, no documents, reference numbers, timestamps, noise-monitoring logs, complaint records, or proof clearly linking the alleged incidents to our apartment were provided to us. What concerned me most was that we were initially informed that the deposit had been returned, but later discovered that EUR 400 had actually been retained. The company then stated that the decision was final. After our experience, I checked other public reviews and found similar complaints regarding deposit retention, poor customer service, and check-in/key access issues. I also found reports from guests who stated that they had filed complaints through the European Consumer Centre Network (EVZ/ECC-Net) regarding disputes with the company. For us, this did not feel like an isolated misunderstanding. Regarding the apartment itself, it may be acceptable for families with children or shorter guests, but it was not ideal for our group. Although it is marketed for up to 8 people, most of us are around 187 cm tall, and we had real issues with the mattress sizes and overall sleeping comfort. The pool area looked much better in the pictures than it did during our stay. It appeared less well maintained than expected, and some of the surrounding steps seemed loose, which made the area feel less safe and less comfortable to use. Overall, based on our experience, I would not choose My Space Barcelona again. I strongly recommend that future guests document everything carefully, take photos and videos at check-out, keep all communication in writing, and maintain detailed records in case any disagreement arises regarding the security deposit or other charges after the stay. If a dispute cannot be resolved directly, consumers from the EU may also wish to seek advice from their national European Consumer Centre (EVZ/ECC-Net).
0
N Taylor
Verifizierte Bewertung
Algae and mosquito larvae infected pool
Firstly, I would like to acknowledge that the check-in process itself went smoothly. However, unfortunately, several issues throughout our stay significantly affected our experience. Our airport transfer arrived late and then broke down during the journey, which was a disappointing start to our holiday. Upon arrival at the apartment, we discovered that there was no cot available, despite having requested one several times before our stay. We then had to send three further messages before a cot was finally delivered the following day. The most significant issue was the communal swimming pool. The property was advertised as having access to a communal pool, which was one of the reasons we chose this accommodation. However, throughout our stay the pool was unusable due to poor maintenance. It was visibly dirty, containing algae and mosquito larvae, and clearly had not been properly maintained. The maintenance person only attended on the day we were leaving, by which point the issue had impacted our entire stay. More generally, while the apartment itself was clean, the property appeared poorly maintained. This is particularly disappointing because the accommodation has great potential and could be a really lovely place to stay with a bit more care and regular upkeep. I would also like to express my concern regarding the return of our security deposit. Although your correspondence throughout our stay was polite and apologetic, it often felt reactive rather than proactive. In several instances, issues were only addressed after repeated messages from us, and no partial refund was give dispute then admitting that it wasn’t up to standard.
0
TPenaranda
Verifizierte Bewertung
Avoid at all costs
Avoid at all costs, awful communication, bunch of liars. Flat was a dirty basement, full of noise from neighbors, no Internet, bad smell, dirty sheets, broken furniture and they offered no solutions. Zero chances to have some sleep. Absolute shame.
0
Die Akte
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Alternativen zu My Space Barcelona
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Ist My Space Barcelona seriös?
My Space Barcelona erreicht aktuell 2,5 von 5 Sternen aus 63 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (C/ Prats de Mollo, 08021 Barcelona, ES) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden My Space Barcelona?
Kundinnen und Kunden bewerten My Space Barcelona im Schnitt mit 2,5 von 5 Sternen („Durchschnittlich“) auf Basis von 63 Bewertungen. 27 davon stammen aus den letzten 12 Monaten.
Wo hat My Space Barcelona seinen Sitz?
My Space Barcelona hat seinen Sitz in C/ Prats de Mollo, 08021 Barcelona, ES. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu My Space Barcelona gibt es?
Die bestbewerteten Anbieter in der Branche Gruppenunterkunft sind Guest Reservations (3,6 von 5), Amber (4,6 von 5), Petruth Paddocks Camping (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von My Space Barcelona beansprucht?
Nein. Das Profil von My Space Barcelona ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann My Space Barcelona hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet My Space Barcelona auf Bewertungen?
My Space Barcelona lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann My Space Barcelona negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.