Bewertung
2,3
Mangelhaft · von 5 Sternen
Mietwagenanbieternationalcar.com
2,3von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
49 in den letzten 12 Monaten
Mietwagenanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
James Larkin
National is becoming like all the rest of the industry, not clean cars, cars that have issues that are not fixed, and staff that does not care. Their outsourced customer service is a total joke!!!! I have used them exclusively for years due to their service and car selection process, but this is coming to an end since they have become like all the rest. Sloppy, and have lost their focus on the people paying their salaries. Sad to see but profit is more important to them than the customer!!!!
gregory khodara
Very frustrating damage-claim experience with National/Enterprise. After my rental, I was charged for alleged vehicle damage, yet despite repeatedly asking, the company has failed to provide the most basic evidence showing that the damage was not already present before I received the car. The car had roughly 56,000 km, and they also charged for two tires despite apparently documenting damage to only one. I disputed the charge with American Express. If a rental company wants to hold a customer responsible for damage, it should be able to show clear before-and-after evidence. So far, they have not. Usually, stuff like this only happens in third world countries but this was in France.
Al
National sent an email 1.5 hours before vehicle pickup to say that no car was available leaving us stuck using Ubers. If their bookings cannot be trusted then it is impossible to rely on them for anything important.
John Vanden Heuvel
Rented from National in Victoria, BC Had a flat tire, no spare, just pump and sealant. Had to get 2 (!!) new tires to satisfy wheel sensors. Upon returning vehicle they would not reimburse me for the cost of the tires ($450) PLUS charged me for the use of the sealant! Cheap skates!!! Never again with National
Robin Schwab
We booked our rental car through Sunny Cars, with National Car Rental in Montreal as the local rental partner. Unfortunately, our experience was very disappointing. The staff member at the Montreal location was not particularly welcoming or helpful, which made the pick-up process less pleasant than expected. We are also still waiting for a copy of our rental agreement. Despite contacting Sunny Cars once and National Car Rental twice, we have still not received it. This lack of follow-up and communication is frustrating. In addition, we have reason to believe that we were provided with a vehicle from a lower category than the one we booked. What concerns us even more is that, if this was indeed the case, it was never communicated to us in a transparent way. We would have expected to be informed about any changes before accepting the vehicle. Overall, the booking process with Sunny Cars was straightforward, but the customer service and handling of our concerns have been disappointing. We hope both companies improve their communication, transparency, and customer support in the future.
Typische Antwortzeit unter 24 Stunden.
Nationalcar erreicht aktuell 2,3 von 5 Sternen aus 92 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (United States 844 382, 6875 Canada 844 307 8014, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Nationalcar im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 92 Bewertungen. 49 davon stammen aus den letzten 12 Monaten.
Nationalcar hat seinen Sitz in United States 844 382, 6875 Canada 844 307 8014, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Nationalcar ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Nationalcar hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Nationalcar: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.