Bewertung
1,8
Mangelhaft · von 5 Sternen
Alternative Finanzennetspend.com
Netspend Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
35.535
87 in den letzten 12 Monaten
Alternative Finanzen
44%
Anteil 5-Sterne-Bewertungen
Bewertungen (35.535)
87 in 12 MonatenIhre Stimme
Erfahrung zu Netspend schreiben
Mimi Love
Verifizierte Bewertung
ReRe: Rating: ⭐☆☆☆☆ (1/5)Headline: Unacceptable Service, Locked Funds, and Zero Accountability.
Re: Rating: ⭐☆☆☆☆ (1/5)Headline: Unacceptable Service, Locked Funds, and Zero Accountability. I am writing this review to express my absolute frustration and deep disappointment with Netspend. A direct deposit of $135.00, which was scheduled to arrive between August 15 and August 24, is now significantly past due. To make matters worse, Netspend has completely restricted my account access, preventing me from logging in to correct a minor name discrepancy between my username and my legal name. Instead of assisting me in securing my funds, customer support has locked me out entirely. I have received neither the direct deposit nor a physical check. Holding a customer's money hostage and blocking account access is completely unprofessional and unacceptable. This level of service is utterly deceptive, and it feels like a scam designed to withhold funds from rightful owners. I would give this company zero stars if it were possible. Consumers, beware—this company cannot be trusted with your money. 08,28,2026 Subject: URGENT: Tracking Discrepancy, Support Misconduct, and Immediate Payout Demand. Dear NetSpend Management and Support Teams, I am writing to formalize my complaint regarding the severe mishandling of my account verification and funds delivery, and to establish the next steps for an immediate resolution. Your support team recently provided me with tracking number 3199593920. I wasted significant time physically visiting FedEx, UPS, and the Post Office, only to confirm at every single delivery point that this tracking number is completely nonexistent. The Post Office has explicitly confirmed that no check was ever sent to my secure, long-held P.O. Box. Providing an incorrect tracking number is entirely unacceptable, lacks integrity, and is completely unprofessional. Furthermore, despite your team being notified of this error, your department has failed to take accountability or offer a formal apology. It was only after I escalated this issue publicly on social media that a representative, Mr. Erin, suddenly offered a MoneyGram transfer. Mr. Erin failed to disclose that he was a manager, brushed the situation away, and never apologized for the fraudulent tracking number. While a MoneyGram option should have been utilized from the beginning, I am now being told that I require a 10-digit number to proceed, which is causing further unwarranted delays. Due to this profound breach of trust and the complete lack of professional integrity displayed by NetSpend support, I will not be sending a copy of my government ID. Instead, I will furnish official documentation from both my car dealership and my health insurance provider. Both official records definitively show my consistent address—one under my business name and the other under my personal name. Please ensure my funds are issued under my legal name, Baptiste; due to its length, it is often truncated on government records, but this is the name required for the payout. I expect an immediate response clarifying how you will process my funds delivery—either by mailing a valid check to my P.O. Box with a legitimate, verifiable tracking number, or by resolving the MoneyGram transfer immediately using the provided alternative business and personal documentation. 08,28,2026. Subject: Request for Refund Issuance via MoneyGram. Dear Mr. Erin, thank you for confirming that you have received the documents proving my legal name on file. Per your previous message, I am electing to proceed with the MoneyGram Transfer option. However, please note that I am uncomfortable sending copies of my state ID or sensitive documents via email or an online portal due to security and privacy concerns. Please process the payout using the following secure method: MoneyGram Transfer: Please issue the payout via MoneyGram under my exact legal name. In-Person Verification: I will provide my official physical ID directly to the MoneyGram agent at the pickup location so they can verify my identity in person before releasing the cash. Since the transfer will be made out specifically to my legal name, my identity will be securely verified by MoneyGram at the time of pickup. Please process this transfer today and reply with the MoneyGram Reference Number (Reference ID) so I can collect the funds today. Thank God, thank you.
0
Chase
Verifizierte Bewertung
Purchase limit?
I just signed up a few days ago and ALL my transactions are being declined on this virtual Visa they gave me. Tf I’m switching back to my other bank, I should’ve listen to the reviews.
0
Chicago Artist
Verifizierte Bewertung
12 months try to reach costumer…
12 months try to reach costumer service, 12 months! Sent over 40 emails with my number as they asked! No 1 as called 12 months. How does a company with this service still available? If you have on emergency and need to contact netsped you will die before anyone gets to you ..... what are pathetic company
0
Tony deanda
Verifizierte Bewertung
Nothing wrong with the card other than…
Nothing wrong with the card other than the every charge of use of 2$ even if I make a small buy it charges 2$ .I will never use this card again.
0
Donna
Verifizierte Bewertung
Ridiculous
My new account was closed and I was told I could never have an account with Netspend because of Identity, high risk and suspicious activity. I have not had any suspicious activity because the account was never used. I don't know what this decision is based off of. I was told that they could not go into details. I have not used any Netspend account because it is always closed before I could use it. At this point, I do not want to do business with any company that is this untruthful, irresponsible and backwards.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu Netspend
Alternative Finanzen-Ranking →Häufige Fragen zu Netspend
Ist Netspend seriös?
Netspend erreicht aktuell 1,8 von 5 Sternen aus 35.535 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Austin, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Netspend?
Kundinnen und Kunden bewerten Netspend im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 35.535 Bewertungen. 87 davon stammen aus den letzten 12 Monaten.
Wo hat Netspend seinen Sitz?
Netspend hat seinen Sitz in Austin, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Netspend gibt es?
Die bestbewerteten Anbieter in der Branche Alternative Finanzen sind FundedNext (4,5 von 5), FundingPips (4,5 von 5), Super.com (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Netspend beansprucht?
Nein. Das Profil von Netspend ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Netspend hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Netspend auf Bewertungen?
Netspend: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Netspend negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.