Bewertung
1,3
Schlecht · von 5 Sternen
noon Erfahrungen
1,3von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Online-Marktplatz
4%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu noon schreiben
sondoss gharbi
Verifizierte Bewertung
Rider opened my door and wanted to…
Rider opened my door and wanted to enter my house what the hell is happening with your riders!!!!!!!!!!!!!!!!!!!!! Additional thing, noon can change this with 15aed 😆 as per them this is their apology for what happened!!!!! What a service
0
Hossam Rayan
Verifizierte Bewertung
Very Poor Experience with Noon
Very Poor Experience with Noon – No Effective Customer Support Our experience with Noon has been extremely disappointing. We have been trying to resolve an important issue for more than two months, but instead of receiving a practical solution, we keep receiving repeated messages and support tickets with no real action. We are dealing with temperature-sensitive chocolate products. Our products were previously delivered without suitable temperature-controlled transportation, resulting in damaged and melted products. The issue is still under dispute. We are now simply asking to collect our remaining stock ourselves using a refrigerated vehicle to prevent the same problem from happening again. However, even this simple request has not been properly resolved. We have repeatedly requested a direct call with the responsible team, but we have received no effective communication or clear solution. For a major e-commerce platform, this level of support is extremely disappointing. Customers' time, money, products, and business losses should not be treated as endless support tickets. We sincerely hope Noon management reviews this case and provides a direct and practical solution. Very poor customer support and very disappointing experience. --- تجربة سيئة جدًا جدًا مع نون – لا يوجد حل فعلي أو تواصل مباشر منذ أكثر من شهرين ونحن نحاول حل مشكلة مهمة مع نون، ولكن للأسف تحولت المشكلة إلى مجرد تذاكر ومراسلات وردود متكررة دون أي حل عملي. نتعامل مع منتجات شوكولاتة حساسة للحرارة، وقد سبق أن تم توصيل منتجاتنا بدون وسيلة نقل مناسبة، مما أدى إلى ذوبان وتلف المنتجات. وما زال النزاع قائمًا حتى الآن. نحن الآن نطلب طلبًا بسيطًا جدًا: استلام المخزون المتبقي بأنفسنا بواسطة سيارة مبردة حتى لا تتكرر المشكلة السابقة، ومع ذلك لم نحصل حتى الآن على آلية واضحة للاستلام أو اتصال مباشر مع المسؤول. قمنا بطلب التواصل مع الإدارة والفريق المختص عدة مرات، ولكن للأسف لا نجد سوى المراسلات والردود الروتينية. هل يعقل أن يتحول وقت العميل وبضاعته وخسائره المالية إلى مجرد تذاكر دعم دون اتخاذ قرار؟ كنا نتوقع من منصة كبيرة مثل نون مستوى أفضل بكثير من خدمة العملاء والتعامل مع البائعين. تجربة محبطة جدًا، ونأمل أن تتدخل إدارة نون وتقدم حلًا عمليًا بدلًا من المزيد من المراسلات.
0
Abhishek Pateria
Verifizierte Bewertung
Noon started cheating now
They started cheating now. Worst service provider in UAE.
0
imthiyaz salman
Verifizierte Bewertung
Worst experience
RIAEI800497877 I am sharing my experience because I trusted Noon as a reliable platform, but unfortunately the way my case was handled has been extremely disappointing. I ordered a Lenovo laptop for AED 6,439 through Noon because I needed it for my classes, studies, and work. I used my credit card because I did not have sufficient cash at the time. The same laptop/specification was available at a similar price on other platforms, but I chose Noon because I trusted the company. When the order arrived, I discovered that an Acer Predator laptop was delivered instead of the Lenovo laptop I ordered. The Acer branding was clearly visible on the box. I did not switch it on or use it and immediately requested a return. My complaint was clearly about receiving the wrong product, not about any defect or performance issue. However, Noon initially rejected my return, stating that the laptop was in good working condition. A working laptop does not make it the correct product I ordered. I then spent more than 20 days continuously contacting Noon Customer Care, repeatedly explaining the same issue and requesting an urgent solution because I needed the laptop for my classes. Despite repeated calls and assurances of escalation, the matter was unnecessarily delayed. This caused me considerable stress and affected my concentration at work and my other responsibilities. The delay has also created a significant financial loss. When I placed the order, I could have purchased the Lenovo laptop for AED 6,439. Because my return was not handled properly and the matter was delayed, the price of the same configuration has now increased by more than AED 3,000. Even more concerning, the same seller who sent me the Acer laptop is still selling the Lenovo laptop on Noon at a much higher price. I am not making any allegation about the seller's intention, but I believe Noon should investigate this situation. After all this, Noon is now offering only my original AED 6,439 refund. I do not consider this a fair resolution because I returned the wrong product promptly and the additional financial loss resulted from the prolonged delay in resolving my case. What I expect from Noon I request Noon to provide either: 1. The exact Lenovo laptop I originally ordered, with the same configuration, at the original price of AED 6,439; OR 2. Compensation for the additional amount I now have to pay due to the delay and incorrect handling of my return. I have the order details, return information, communications, and records of my follow-ups and can provide them if required. I sincerely hope Noon management will review the complete case and take responsibility rather than simply closing the matter with a refund. If a fair resolution is not provided, I will consider escalating the matter to the relevant consumer protection/legal authorities. Noon, I trusted your platform. I am only asking for a fair resolution to a problem that occurred because I received the wrong laptop and my complaint was not resolved in a timely manner.
0
Fit
Verifizierte Bewertung
Free installation promised, but two weeks of excuses and false completion
I purchased a Midea dishwasher from Noon with free installation included. When the dishwasher was delivered, the delivery person refused to install it, saying that installation was not his job. What makes this even more concerning is that the installation was later recorded on a paper/system as having been completed, even though nobody actually installed the dishwasher. I have now been dealing with Noon customer service for two weeks. Every time I contact them, I am told that the case has been escalated and that I will be contacted within 24–48 hours. Nobody contacts me. I then have to call again after the 48 hours have passed, only to receive the same promise again. I have also emailed customer service several times and received no response. Noon has still failed to arrange the installation, and they have refused to provide a refund, return, or compensation for the situation. The biggest problem is the complete lack of accountability. Every representative repeats the same scripted promises, but nobody actually takes ownership of the problem or resolves it. And I already know what the response to this review will probably be: “We’re sorry for your experience. Please contact us at [email] so we can assist you.” I have already contacted you repeatedly by phone and email. I have already been given the same apologies and 24–48 hour promises multiple times. Another scripted response is not a solution. Two weeks later, I still have an uninstalled dishwasher despite paying for a product advertised with free installation. This is an unacceptable level of customer service and accountability.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 97 % der negativen Bewertungen.
Alternativen zu noon
Online-Marktplatz-Ranking →Häufige Fragen zu noon
Ist noon seriös?
noon erreicht aktuell 1,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Al Sa'ada Street, Dubai, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden noon?
Kundinnen und Kunden bewerten noon im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat noon seinen Sitz?
noon hat seinen Sitz in Al Sa'ada Street, Dubai, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu noon gibt es?
Die bestbewerteten Anbieter in der Branche Online-Marktplatz sind TeePublic (4,7 von 5), World of Books (4,6 von 5), Subito (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von noon beansprucht?
Nein. Das Profil von noon ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann noon hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet noon auf Bewertungen?
noon: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann noon negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.