Bewertung
4,4
Gut · von 5 Sternen
Versicherungsgesellschaftnow-health.com
Now Health International Erfahrungen
4,4von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
505
74 in den letzten 12 Monaten
Versicherungsgesellschaft
82%
Anteil 5-Sterne-Bewertungen
Bewertungen (505)
74 in 12 MonatenIhre Stimme
Erfahrung zu Now Health International schreiben
Stas Chug
Verifizierte Bewertung
⭐ 1/5
⭐ 1/5 My experience with Now Health International has been extremely negative. Instead of a clear and efficient reimbursement process, I faced endless requests for additional documents, repeated demands for information that had already been provided, and constant delays in the handling of the claim. At every stage, I had to spend more time contacting clinics, obtaining documents, and explaining the same situation again and again. It creates the strong impression that the system is designed not to help customers receive the reimbursement they are entitled to, but to make the process so complicated and exhausting that people eventually give up. What makes this especially disappointing is that customers pay significant amounts for international health insurance precisely because they expect professional service, support, and peace of mind when medical care is needed. After this experience, I no longer want to provide yet another round of documents or waste any more of my time. You can keep the money. At this point, the time, frustration, and stress caused by this process are worth far more to me than the reimbursement itself. I am extremely disappointed with Now Health International and with the way their claims process is handled. Based on my personal experience, I cannot recommend this company. If you are considering international health insurance, I strongly recommend reading real customer experiences about the claims process very carefully before purchasing a policy from Now Health International.
0
Carmen Strauss
Verifizierte Bewertung
Great experience
I’ve had a genuinely excellent experience with NOW Health as a healthcare provider. The customer service has been outstanding, and I especially want to mention Maja, the Customer Service Manager. She is incredibly helpful, professional, and always goes out of her way to assist with any questions or issues I’ve had. Maja is not only knowledgeable and efficient, but also genuinely kind and approachable, which makes a huge difference when dealing with healthcare-related matters . She has consistently made the process smooth and stress-free, and I really appreciate the level of care and attention she provided. It’s rare to receive such friendly and reliable service, and thanks to Maja, I feel well looked after as a customer. I would highly recommend NOW Health to anyone looking for a provider that values excellent customer support and truly cares about its members.
0
Malaika
Verifizierte Bewertung
I have been a client for several years…
I have been a client for several years now and for the most part Now Health has met my expectations. We have had various hospitalizations for different members of the group during the course of our membership and the service provided by Now Health has been very good. I submit all the claims for my group and the app. has made it very convenient to submit claims, however, they do not always get processed as rapidly as expected. There is always a problem whereby the app./AI cannot read the receipts or invoices clearly and I find that these claims are usually suspended and require further proof. This is somewhat frustrating and time consuming to repeatedly update claims with the same information that was submitted initially. It is much more efficient when an actual agent contacts me directly to clarify any doubts, as in the case with Julio Puerro in Dubai more recently. I would have liked the app. to work more efficiently, but clearly some agent intervention is required to process all claims correctly.
0
Kevin
Verifizierte Bewertung
I found Now very easy to deal with and…
I found Now very easy to deal with and communication was very good. I usually logged onto the website to make my claim and then follow up by email. Tip is always to get itemized receipts from your doctors ir surgeons.
0
MJ
Verifizierte Bewertung
Julio Puerro of customer service was…
Julio Puerro of customer service was extremely helpful in ensuring that I had all the paperwork in order. He was patient and responsive. He is an sterling example of how assistance should be provided.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 94 % der negativen Bewertungen.
Alternativen zu Now Health International
Versicherungsgesellschaft-Ranking →Häufige Fragen zu Now Health International
Ist Now Health International seriös?
Now Health International erreicht aktuell 4,4 von 5 Sternen aus 505 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (15/F, AIA Tower, 183 Electric Road, North Point, Hong Kong, HK) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Now Health International?
Kundinnen und Kunden bewerten Now Health International im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 505 Bewertungen. 74 davon stammen aus den letzten 12 Monaten.
Wo hat Now Health International seinen Sitz?
Now Health International hat seinen Sitz in 15/F, AIA Tower, 183 Electric Road, North Point, Hong Kong, HK. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Now Health International gibt es?
Die bestbewerteten Anbieter in der Branche Versicherungsgesellschaft sind Staysure Travel Insurance (4,2 von 5), Admiral Insurance (4,6 von 5), Domestic & General - UK (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Now Health International beansprucht?
Nein. Das Profil von Now Health International ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Now Health International hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Now Health International auf Bewertungen?
Now Health International: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Now Health International negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.