Bewertung
1,6
Mangelhaft · von 5 Sternen
Nsscharter Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
34
21 in den letzten 12 Monaten
Reisebüro
18%
Anteil 5-Sterne-Bewertungen
Bewertungen (34)
21 in 12 MonatenIhre Stimme
Erfahrung zu Nsscharter schreiben
Desislava Georgieva
Verifizierte Bewertung
Добавих го като отделен важен проблем
ЧVery disappointing experience – Lagoon 440 “Isis” / NSS Charter Unfortunately, our experience with the Lagoon 440 “Isis” offered by NSS Charter was extremely disappointing, especially considering the high price we paid. The boat was poorly maintained and not properly cleaned before our arrival. There was a strong and unpleasant toilet/sewage smell throughout the boat. The seating and cushions around the dining table were visibly very dirty and did not appear to have been properly cleaned or washed. The sinks were also dirty. Another major issue was the 2.5-hour delay at check-in. We were supposed to board the boat at 5:00 PM, but it was not ready until approximately 7:30 PM. Because of this delay, we lost valuable sailing and travel time and were unable to continue with our planned route that evening. As a result, we had to spend the first night in the marina instead of starting our trip as planned. For the price charged, we expected a completely different level of cleanliness, maintenance, organization and overall quality. Instead, we felt that we paid a premium price for very poor quality. We were also very disappointed with NSS Charter and the lack of transparency regarding additional costs and conditions. In our experience, important information was not clearly explained in advance. You have to pay extra for various things, including the engine for the dinghy, and we only discovered some of these additional charges afterwards. We paid €1,600 for a skipper, while at the same time being required to leave a €4,000 security deposit. We find this very difficult to understand. If you are paying for a professional skipper and are simply passengers on the boat, NSS Charter should clearly explain why the client remains financially responsible, exactly what the €4,000 deposit covers, and under what circumstances money can be deducted from it. Based on our personal experience, we did not find NSS Charter’s communication and conditions sufficiently clear or transparent. When customers are paying this amount of money, all additional charges, responsibilities and deposit conditions should be clearly communicated before the booking and payment, not discovered afterwards. Overall, the condition and cleanliness of the boat, the delayed handover and the lack of transparency were far below what we expected for the amount of money we paid. Based on our experience, I would not recommend Lagoon 440 “Isis” in its current condition, and I would be very cautious when booking with NSS Charter.
0
Diego
Verifizierte Bewertung
Indecente
Per tutti gli utenti che controllano le recensioni prima di prenotare: NON FATELO o almeno non fatelo con NSS. Sebbene l’esperienza in catamarano sia molto bella la pessima gestione di questa compagnia fa passare la voglia ancor prima di partire. Le assolute mancanze a livello organizzativo sono molteplici. Tutto pessimo sia a livello di servizi (alcuni dei quali pagati ma non usufruiti per mancanza o mal funzionamento) sia di sicurezza e pulizia, non faccio la lista perché sono veramente troppi. Il problema è che una volta esposte le problematiche ci si scontra con un muro di gomma dove la responsabilità è sempre di qualcun altro. Non cercate di parlare con il responsabile della direzione (sig. Gianfranco) perché assolutamente incapace e maleducato, mi chiedo come questa compagnia possa resistere sul mercato. Anzi penso di avere la risposta, la cauzione, che costringe i turisti ad accettare soluzioni approssimative dettate dalla voglia sacrosanta di viversi la meritata vacanza. Cauzioni che in questo caso dovremmo essere noi a chiedere. Unica nota positiva, lo skipper, ma quello lo abbiamo messo noi. Indecenti
0
Niccolò
Verifizierte Bewertung
⭐️ 1/5
⭐️ 1/5 – Sconsigliata, soprattutto se la sicurezza per voi conta Abbiamo noleggiato il Cruiser 46 "Albireo" da Cala dei Sardi per una settimana. Un'esperienza che purtroppo ha superato il semplice disagio da vacanza e ha toccato più volte la sicurezza reale dell'equipaggio. L'avvolgiranda non tratteneva i terzaroli. Risultato: al largo di Bonifacio, con 25 nodi di vento, ci siamo trovati con la randa completamente aperta senza possibilità di ridurla, nonostante il comando di chiusura fosse stato dato. Un momento di reale pericolo, non un semplice fastidio. A questo si aggiungono: radio VHF non funzionante correttamente, oblò non stagni con acqua entrata in cabina durante la navigazione, ancora senza segnacatena colorati, prese USB rotte, fermaporte rotti, casse esterne completamente corrose e inutilizzabili da tempo, pannello allarmi e gestione serbatoi inaffidabile, difetto quest'ultimo ammesso dal loro stesso marinaio già al check-in, quindi noto all'armatore prima ancora di consegnarci la barca. Abbiamo segnalato quanto possibile via chat con il tecnico di assistenza, che ha definito il guasto delle casse "non urgente" senza mai più farsi sentire. Dopo il reclamo formale, ci sono voluti giorni per ricevere una prima risposta, e quando è arrivata è stata una proposta di €200 in buono per una futura prenotazione, come se un problema di sicurezza in mare si potesse risolvere con uno sconto sul prossimo noleggio. Una barca datata, con manutenzione trascurata su elementi non secondari, e un'assistenza che, quando davvero serve, sparisce o minimizza. Non è il tipo di esperienza che ci si aspetta pagando oltre 3.400 euro per una settimana di crociera. Ci aspettavamo professionalità, ci ritroviamo a dover insistere per settimane solo per essere ascoltati.
0
deanh
Verifizierte Bewertung
NSS charter
NSS charter We recently had the pleasure of taking a sailing holiday booked through Tubber using an NSS charter yacht see booking reference and details below Booking number #10341 NSS CTR261039 Bavaria Cr 37 - "Elnath" - 2016 04-07-2026 | 18:00 11-07-2026 | 08:00 Cala dei Sardi, Portisco, Italy So there were issues some of which we feel Tubber were at fault for and other issues that lay directly with NSS charter. First of at the chaotic joining day. • When we proceeded to complete the joining paperwork we were advised that there was an additional 130euros to pay for the outboard motor for dinghy. So, I felt this was very sneaky shall we say and I am annoyed that we were charged an extra 130 euros for an outboard for the dinghy. The outboard was an old Honda 2.3 HP that ran like a bag of spanners and was really loud. It worked but it was at the crap end of reasonable. (I used to have one of these outboards and the one we were provided with was very poor for the price). • We paid locally extra for the linen and cleaning. We then had to pay an extra 36euros for towels (2 x 18 euros as there were five of us and you only got 3 towels for 18 euros a small face cloth towel, a medium towel and a bath towel – again we would have expected that towels would be a basic necessity and included in the costs. We found this very off hand and unfair to treat paying customers paying good money. • Boarding was 30 mins late – which would be ok if we did not already have a load of shopping sat roasting away in the hot sun. It is also annoying that NSS issued paperwork that threatened us with big fines if we were late leaving the boat at the departure date – but yet they did not meet their end of the bargain in this respect! • The handover checks with the NSS engineer were very basic and not at all thorough – he did not even show me where the engine was never mind demonstrating the basic daily engine checks. • The yacht did not have a proper fridge – it had a cool box which is not a proper fridge and NSS insist that fridge/cool box is turned off when the yacht is disembarked. Consequently, some of the food we had was wasted as the “cool box” was like an oven as when we eventually put our food stuff in it had been switched off all day. I think NSS need to review this small aspect of their hand back procedure and leave fridges on especially when it is so warm. • So now we are onboard and assessing what is where and how the vessel works. I discover that there is no knob on the switch for the inverter on the mains electricity panel. I questioned the NSS engineer about this, and he just shrugged his shoulders and said “oh it does not work”. I expect everything to work as it should on that vessel, granted its 10 years old, but that should not preclude any aspect of it not working correctly through neglect and poor maintenance procedures. The wife was more distressed than me by this as it impacted her ability to use hair dryers etc…. • So next I thought lets put on some music, which I did and only one of the four speakers actually worked – one of the deck speakers. Again, it shows a complete lack of good maintenance and neglect. There were other items we found to be lacking ie • No clothes peg’s for hanging out clothes to dry or should I say stop blowing away. It’s a small detail but its vote winner when you want good customer feedback. • No seat in the inflatable or anywhere to be found on the yacht for that matter – which would have made it very difficult to row the yacht had we not paid the extra 130 euros for the rattly noisy old outboard. • The shower wastewater pump was either partially blocked or needed replacement as the shower often took far longer to empty than it should and, in some cases, up to an hour before another person could use the shower as it was still awash with dirty water. The water from the shower often spilt over into the kitchen area. It may be that NSS were not aware of this, but they should be checking these basic functions at every handover. • The USB/12v power adaptor that was provided did not work either – which proved very frustrating once out at sea with five mobile phone users all wishing to ensure they had sufficient charge on their phones for call, videos and photos etc…. As we could only charge one phone at a time and as we used our phone to communicate with our Lead Boat Group, it left us in a difficult situation. • The forward cabin door handle was loose at handover (this really should have been picked up on for my money) and did eventually fall off mid sailing. The door also kept locking itself from the inside and we had to climb through the roof window to open the door. This proved amusing for the children but in reality it wasn’t acceptable. All in a all NSS were very very poor and we wont be going neasr them again ever.
0
maria cipolla
Verifizierte Bewertung
Esperienza pessima: condizionatore guasto e totale disagio
Abbiamo noleggiato un catamarano da 50 piedi con la società NSS, la prima settimana di luglio (10 PERSONE). L'esperienza è stata assolutamente da dimenticare. Il catamarano era totalmente privo di aria condizionata (guasta o non funzionante). Segnalato immediatamente il problema, abbiamo aspettato per un"intera settimana l'intervento dei tecnici che non sono mai arrivati. Passare le giornate e soprattutto le notti di luglio al caldo soffocante senza poter raffrescare gli interni ha reso la vacanza un vero e proprio incubo. Un disservizio inaccettabile per una società che si definisce "professionale", che di reputa "Prima in Italia", che si pone come obiettivo primario quello di "...regalare le piu' belle vacanze a vela"... Per le cifre richieste e per la poca professionalità dimostrata, SCONSIGLIO vivamente NSS a chiunque cerchi un servizio affidabile e un minimo di comfort.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
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Ist Nsscharter seriös?
Nsscharter erreicht aktuell 1,6 von 5 Sternen aus 34 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Nsscharter?
Kundinnen und Kunden bewerten Nsscharter im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 34 Bewertungen. 21 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Nsscharter gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), NusaTrip (3,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Nsscharter beansprucht?
Nein. Das Profil von Nsscharter ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Nsscharter hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Nsscharter auf Bewertungen?
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Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.