Bewertung
2,7
Durchschnittlich · von 5 Sternen
NUMI KOREA Erfahrungen
2,7von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
100
100 in den letzten 12 Monaten
Unternehmen
40%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu NUMI KOREA schreiben
F. P.
Verifizierte Bewertung
Very disappointing experience with NUMI…
Very disappointing experience with NUMI KOREA I purchased a BTS Light Stick that was sold as new and official. When it arrived, the globe had numerous scratches and a cloudy appearance, the outer box was damaged, the instruction manual was bent, and the expected seal was missing. I contacted NUMI KOREA immediately on the day I received it and provided photos of the condition. Later, I discovered an even more serious issue: despite numerous attempts, the light stick would not properly update/connect through the official BTS Light Stick app and did not synchronize at the BTS concert in Paris. After the concert, I purchased an official light stick directly at the venue, which connected and updated immediately. Comparing the two also revealed noticeable differences in the globe, weight, packaging, LED colours, build quality and HYBE authenticity sticker. I have been contacting NUMI KOREA for more than three months. They repeatedly told me that my case was “under review” and that the relevant department would provide a decision. I eventually requested a full refund and offered to return the item if they covered the return shipping costs. I even gave them a final 7-day deadline. That deadline passed, and I still have not received a resolution. I have been extremely patient and provided extensive photographic evidence and detailed explanations. After more than three months without a proper solution, I am extremely dissatisfied with how this complaint has been handled. I cannot recommend NUMI KOREA based on my experience
0
yasmine sga
Verifizierte Bewertung
0/5 Do not order from this store!! IT'S A SCAM
I ordered a magazine from Numi Korea back in January. It is now the end of August and I still have nothing. Not the product, not a refund, nothing. For the first few months they kept telling me the order was "in preparation" and would ship soon. When I asked for a shipping address update because I was relocating, they confirmed it was updated, then shipped the item to the wrong address anyway. When I pointed this out, they blamed "supplier issues" and promised to fix it. They never did. After months of this I asked for a full refund since the item clearly did not exist. Since then I have received the exact same copy-pasted email over and over again, word for word, just with the date changed: "your case is under review, thank you for your patience." I have gotten this same template more than half a dozen times now, spanning several months, with zero actual resolution. They have never once given me a real tracking number. Not once. In eight months. Every time I pushed for concrete proof of shipment, they dodged the question or gave a vague excuse instead. At this point it is obvious this item was never in stock and never shipped, and the entire "customer service" here exists purely to stall people until they give up and stop asking for their money back. I have filed a formal complaint with consumer protection authorities and I am not letting this go. Save yourself the months of frustration and shop somewhere else.
0
Anne, Germany
Verifizierte Bewertung
Top Service, top Produkt
Das Produkt kam super bei meiner Tochter an. Der Service war top. Ich hatte bei der Bestellung vergessen, die Hausnummer anzugeben, wonach die Bestellung direkt nach meiner Meldung zurückgehalten wurde. In Folge funktionierte die Korrespondenz hervorragend und ich wurde über alle weiteren Schritte gut informiert, bis dann das Produkt mit entsprechender Verzögerung ankam. Ich bin höchst zufrieden und würde jederzeit wieder bestellen. Herzliche Grüße aus Deutschland.
0
juan ignacio García Muñiz
Verifizierte Bewertung
No me llego el producto ni me han…
No me llego el producto ni me han devuelto el dinero. Pongo una estrella porque no me deja poner cero
0
Annalisa C
Verifizierte Bewertung
Total scam. 7 months, no product, no refund - just excuses
Ordered a magazine in mid-January 2026. It still hadn’t shipped by the time I moved abroad in April, so I asked them to update my shipping address. They confirmed the change and from there it was months of vague excuses: supplier issues, then “regional logistics disruptions,” then more silence. By July, seven months after ordering, I gave up on ever receiving the item and asked for a full refund instead, since my original card was no longer active. They said the cancellation was “under review.” It is now August and I still have not received a single euro back. Every follow-up gets a polite copy-paste reply and no actual progress. Reading through other reviews here, this seems to be a consistent pattern with this company: long delays, vague excuses, and refunds that never materialize. Do not order, it’s a SCAM
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 3 % der negativen Bewertungen.
US
Häufige Fragen zu NUMI KOREA
Ist NUMI KOREA seriös?
NUMI KOREA erreicht aktuell 2,7 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden NUMI KOREA?
Kundinnen und Kunden bewerten NUMI KOREA im Schnitt mit 2,7 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Ist das Profil von NUMI KOREA beansprucht?
Nein. Das Profil von NUMI KOREA ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann NUMI KOREA hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet NUMI KOREA auf Bewertungen?
NUMI KOREA: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann NUMI KOREA negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.