Bewertung
4,1
Gut · von 5 Sternen
Kfz-Ersatzteilgeschäftoemvwshop.com
4,1von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
34 in den letzten 12 Monaten
Kfz-Ersatzteilgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sky Mannering
Very poor service and unreasonable return costs I ordered a part that was initially shown as available, but after placing the order I was told it was out of stock. I then had to wait about a month. I paid approximately €50 in shipping costs for a part worth only €35. I even paid extra for them to investigate whether the part would fit my vehicle. Despite this, the part does not work. They then required an official report from a garage explaining why it does not work. After providing this, they agreed that I could return it—but only at my own expense. This means I would have to pay another €50 to send back a €35 part. In total, I would spend around €100 on shipping for a product that does not work. I find this completely unreasonable and the customer service has been very disappointing. Update: I would like to correct one detail in my original review. The shipping cost was €26.98, not €50 as I originally wrote. Together with €6.05 shipping insurance and €6.05 for the requested check, my total additional costs were €39.08. I am happy to correct this for accuracy. However, the substance of my review remains unchanged: I waited a long time for the part, it did not solve the problem, and I had to incur additional costs during the complaint process. Therefore, I remain disappointed with the overall service. Update regarding the handling of my complaint: 20-07-2026 The company has now confirmed by email that it will accept the unused part as a return, but only if I pay the return shipping costs myself. The original shipping costs, insurance and the paid compatibility inspection will not be refunded. The company also states that it does not consider itself responsible and believes the issue lies with the mechanic. I still consider this very poor customer service. In an identical situation with another parts supplier, I received a prepaid return label, returned the unused part without additional costs, and the refund has already been processed. Because the return costs here would be disproportionately high compared with the value of the part, I have decided not to return it. This experience has convinced me not to order from this company again. I am adding this update so that other customers can see how the company handles returns and complaints in practice.
Mr Richard Tomlinson
Absolutely 10 out of 10 all round. This is the first time I’ve ever ordered car parts from anywhere and they made it so easy to do. First the website is absolutely spot on 👍, put in your part number bingo there it is. I had to order more parts after I’d placed my first order. So I called them and Thomas was so help full and he added them to my current order without incurring more postage fees, again 👍. I was informed by email regularly with the progress of orders. I contacted support a few times and Patricia was brilliant and very quick replying to emails. When items were shipped emails again with progress reports and tracking. Delivered excellent, items were well packaged with no damaged parts 👍. One item was missing but Thomas again was excellent he sorted it straight away. When I need more parts which I’m sure I will, my first port of call will be these guys. All parts are OEM and prices can’t be beaten for sure, but that is my opinion. Well recommended
Franz
Reibungslose Abwicklung, sehr schnelle Lieferung und super- nette Kommunikation. 100% Empfehlung.
Rene Janssen
Online de voordeligste die ik kon vinden. Op zondag een onderdeel besteld, Fedex gekozen voor levering. Op dinsdag had ik het in huis.
Pavel Savushkin
I had a smooth experience with my order (Order No: 9910094405, Part Number: LAS620002A). The part appears to be original. Although the delivery took some time, they sent the goods in a short time after the order, and the support team responded quickly as well. So I was happy to collaborate with this company.
Typische Antwortzeit über einer Woche. Beantwortet 89 % der negativen Bewertungen.
TSE Slovakia s.r.o. (OEMVWSHOP.COM) erreicht aktuell 4,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Fraňa Mojtu 18, 94901 Nitra, SK) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten TSE Slovakia s.r.o. (OEMVWSHOP.COM) im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 34 davon stammen aus den letzten 12 Monaten.
TSE Slovakia s.r.o. (OEMVWSHOP.COM) hat seinen Sitz in Fraňa Mojtu 18, 94901 Nitra, SK. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Kfz-Ersatzteilgeschäft sind Oscaro (3,8 von 5), Thansen (4,2 von 5), Mister Auto (3,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von TSE Slovakia s.r.o. (OEMVWSHOP.COM) ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann TSE Slovakia s.r.o. (OEMVWSHOP.COM) hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
TSE Slovakia s.r.o. (OEMVWSHOP.COM): Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.