Bewertung
3,2
Durchschnittlich · von 5 Sternen
Omelighting Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
22
21 in den letzten 12 Monaten
Unternehmen
55%
Anteil 5-Sterne-Bewertungen
Bewertungen (22)
21 in 12 MonatenIhre Stimme
Erfahrung zu Omelighting schreiben
Susan
Verifizierte Bewertung
Poor Company Policies
I placed an order for a light fixture. It took 6 weeks to arrive. When it arrived it was heavily damaged because it was placed in a cardboard box with no protection whatsoever. I contacted customer service and asked for a refund. I was told that I would have to pay a restocking fee AND pay shipping to return it to China (even though it was damaged). They told me they would send a replacement fixture at no additional charge. Since I had already waited so long and still didn’t have a light fixture I had to purchase another one from a different company because the deadline to complete my remodel had arrived. A few weeks later I received the replacement fixture which had a protective styrofoam mold this time. It was obviously too late to use it so now I have an extra light fixture that I have no use for.
0
Germana Breda
Verifizierte Bewertung
FRAUD Very disappointing experience
FRAUD Very disappointing experience – unexpected charge and no order confirmation I had a very disappointing experience with this company. I tried to place an order at the end of June, but the payment appeared to fail. I never received an order confirmation, shipping confirmation, or any other communication by email. The only indication I had was that the products were still showing in my shopping cart. I therefore assumed that the order had not gone through. I only discovered later, when checking my credit card statement, that I had actually been charged. By that point, I had already purchased the products elsewhere. I contacted the company requesting a refund and explained the situation, and THEY ARE REFUSING TO REFUND ME. the whole experience has been extremely frustrating and concerning. A payment should not be processed without a clear order confirmation, and customers should be properly informed about the status of their orders and payments. I am still waiting for the refund. I would strongly recommend checking your credit card statement carefully if you have experienced any payment issues with this company.
0
Tom Richert
Verifizierte Bewertung
Customer Service 👍🏼
Customer Service 👍🏼
0
ENJEEZY
Verifizierte Bewertung
This is a fraud
This is a fraud, cheap china knock off. Terrible customer service. This is not the pottery barn light you’re trying to save a few bucks on trust me.. avoid this seller ant anll costs. Items appear refurbished, arrived damaged and fell apart after install. Almost started a fire.
0
Susan Fusari
Verifizierte Bewertung
I would NEVER order from this company…
I would NEVER order from this company again I purchased vanity lights and it stated that expedited shipping was advertised as 3 days, but there was no indication of how long free shipping would take. After waiting two weeks with no update, I contacted customer service for an estimated delivery date. I was told I would receive an update in 3–5 business days, but the actual shipment was still another 12–14 business days away. Because I was in the middle of a renovation and my electrician couldn't delay the project any longer, I asked to cancel the order. I was told cancellation wasn't possible. When the lights finally arrived, I tried to return them and discovered I would have to pay $180 in return shipping plus a 20% restocking fee. To make matters worse, the lights looked much smaller and less impressive than they appeared online. Between the lack of shipping transparency, inflexible cancellation policy, expensive return costs, and disappointing product, this was a very frustrating experience.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
CN
Häufige Fragen zu Omelighting
Ist Omelighting seriös?
Für Omelighting liegen bisher 22 öffentliche Bewertungen vor (3,2 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: CN. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Ist das Profil von Omelighting beansprucht?
Nein. Das Profil von Omelighting ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Omelighting hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Omelighting auf Bewertungen?
Omelighting: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Omelighting negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.