Bewertung
4,2
Gut · von 5 Sternen
Geschäft für Vitaminpräparate und Nahrungsergänzungsmittelonebioshop.com
4,2von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
544 in den letzten 12 Monaten
Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Joanna
Not the best service unfortunately. I ordered 2 items, one of which turned out to be unavailable. I would not have placed my order if it was only one item available. More details below. I initially received an e-mail from them telling me that a deodorant (which I didn't order in the first place) was not available to fulfil my order. I e-mailed them to say I think there's been an error. They apologised and said that my order is being processed as ordered with no indication that any of the items are unavailable. I then received an e-mail that one of the items actually wasn't available and they will be refunding me. I used a discount code for the original order and they refunded me the wrong amount. I had to correct them because even with the discount code they refunded me much less. This was then corrected and a full refund for the unavailable item followed (two separate sums were refunded totalling the correct amount). I informed them I want to cancel the order because I would not have placed it if it was only one of the items. They said they can't cancel the order at this stage because it's now being processed and at a stage where it can't be cancelled. It's quite a shame they never even asked whether I was happy with only part of the order being fulfilled. In accordance with their own T&Cs, if an essential part of the order is not fulfilled the customer is entitled to a full refund. I e-mailed them with this information and got an unhelpful response saying they have answered all my questions - but they clearly failed to address the cancellation point and their own T&Cs. They ignored all further e-mails. The order was only sent about a week later and the only good things about them is that it arrived well packaged and I received order update e-mails regularly. Don't think I'll be using them again. #159889
Gitika T
Bought a 30 ml bottle of face oil and they sent me a 10ml bottle. I paid almost 6 euros for postage. When I complained about the wrong size, they say the 30 ml doesn't exist! Then why advertise it and charge for it! They only refunded me a partial amount and I was charged for postage. I would never have paid that much postage or money for a tiny bottle. I don't recommend this company.
Ibragim Ismailov
Sagt mir das ein Produkt nicht mehr verfügbar ist worauf ich die Bestellung stornieren lassen wollte. Sagt der einfach dreist dass die es trotzdem verschicken und ich die retour selber bezahlen muss
E A
DO NOT SHOP HERE. I placed an order. 1 of 2 items was then unavailable and the incorrect amount was refunded, leaving me out of pocket and paying delivery for a single item which I wouldn’t have otherwise done. When j emailed to say I hadn’t got my correct part refund, those emails went unanswered. I WhatsApp’d and had a very rude and unhelpful response and eventually they must have blocked me for no reason. I wasn’t rude. They kept claiming to have answered my questions when they clearly had not. I am shocked and will be reaching out to my credit card company for help. I am still awaiting the 1 item in my order to arrive. I won’t hold my breath. AVOID AVOID. AVOID.
Anon
They took my money and have not fulfilled order or refunded despite emailing twice
Typische Antwortzeit unter 24 Stunden. Beantwortet 96 % der negativen Bewertungen.
OneBioShop erreicht aktuell 4,2 von 5 Sternen aus 1.686 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Via Roma 93c, 30020 Quarto d'Altino, IT) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten OneBioShop im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 1.686 Bewertungen. 544 davon stammen aus den letzten 12 Monaten.
OneBioShop hat seinen Sitz in Via Roma 93c, 30020 Quarto d'Altino, IT. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Geschäft für Vitaminpräparate und Nahrungsergänzungsmittel sind Prozis (4,4 von 5), Boots (4,2 von 5), HSN - We Are Nutrition! (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von OneBioShop ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann OneBioShop hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
OneBioShop: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.