Bewertung
4,6
Hervorragend · von 5 Sternen
Ferienhausvermietungonefinestay.com
onefinestay Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
17 in den letzten 12 Monaten
Ferienhausvermietung
78%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
17 in 12 MonatenIhre Stimme
Erfahrung zu onefinestay schreiben
Serenella Rota
Verifizierte Bewertung
OneFineStay is by far the best house…
OneFineStay is by far the best house management company I’ve ever come across. Staying at one of their properties will give you peace of mind: you’ll be in safe hands and dealing with highly skilled and professional sales, concierge and customer service teams. They are proactive, hands on and offer 24/7 support to solve any whatsoever problem you may be facing during your stay. The house we stayed in (Radipole V) is a very good one, if you have a need to stay in Fulham. Home truths: it can get a bit hot over the summer (aircon serves only the top floor) and you have to be ready to cope with some noise from the neighbors as the garden is on the small side. Top notch appliances and lovely decor.
0
cinwinfish
Verifizierte Bewertung
Reliable and respectable
One Fine Stay is a very respectable organization. I have worked with them twice for London accommodations. Each time was an outstanding experience. The representatives are cordial and professional and thorough in details. I will use them again and recommend them to others.
0
Claire Im
Verifizierte Bewertung
The Best Stay I’ve Ever Had
It almost seemed unreal—after staying in numerous Airbnbs and hotels, this experience stood out as the best. From start to finish, the service was exceptional, and the apartment was in immaculate, high-quality condition. I’m truly pleased to have discovered this brand and will choose their properties for future travels.
0
Antoine
Verifizierte Bewertung
extremely disappointing
My experience with Onefinestay as a property owner was extremely disappointing and I would strongly warn other owners to think twice before signing with them. The company makes very polished promises about premium service, high revenues, and a supposedly high-end distribution network. In reality, the listings end up on Airbnb, while Onefinestay takes an enormous share of the income. In my case, it felt like they were taking more than 50% of the margin, which is completely excessive considering the actual level of service delivered. There is also a major gap between the brand image and the operational reality. The Paris team seemed junior and understaffed. When escalation was needed, I was redirected to someone in Italy who, astonishingly, also appeared to have another business on the side. This is not what I would expect from a company presenting itself as a premium operator. They also do not seem to have a proper fixed office and instead operate out of a coworking space, which says a lot about the reality behind the marketing. Cleaning and emergency works were handled through outside contractors at outrageous prices. Again, the service simply did not match the fees being charged. Worse, I recovered my apartment in an unacceptable condition. A window had been left unlocked and opened in the middle of the night because of the wind. The heating had been left on full power for days despite clear instructions to switch it off. The incident was then minimized instead of being handled seriously and professionally. Overall, this was a deeply frustrating and costly experience. There is a huge disconnect between Onefinestay’s marketing narrative and the reality of what owners actually get. I would absolutely not recommend them to other property owners. Since leaving them, I have found another concierge company with a real local team, much better execution, and far more honest pricing.
0
Alex E.
Verifizierte Bewertung
Compact and clean flat in beautiful Notting Hill
This compact 2-bedroom flat in Notting Hill worked well for our family's week long stay in London. The flat was beautifully decorated and cozy. The kitchenette is equipped with the basics for cooking breakfast and having a washing machine was important for a week long stay. There were several maintenance issues when we arrived at the flat, which the One Fine Stay team worked hard to try to remedy. Unfortunately they were unable to get the heating system regulated during our stay, so we had to keep the windows open (including overnight) whenever we were home to regulate the temperature. Note that there is no thermostat in the flat and the temperature is set by the building management team. As a result, the unseasonably warm March weather we enjoyed while wandering London, resulted in a hot and stuffy environment whenever we returned to the flat.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu onefinestay
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Ist onefinestay seriös?
onefinestay erreicht aktuell 4,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (1 Bedford Street, WC2E 9HG London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden onefinestay?
Kundinnen und Kunden bewerten onefinestay im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 17 davon stammen aus den letzten 12 Monaten.
Wo hat onefinestay seinen Sitz?
onefinestay hat seinen Sitz in 1 Bedford Street, WC2E 9HG London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu onefinestay gibt es?
Die bestbewerteten Anbieter in der Branche Ferienhausvermietung sind Vrbo (1,5 von 5), Fejo (4,9 von 5), micazu (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von onefinestay beansprucht?
Nein. Das Profil von onefinestay ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann onefinestay hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet onefinestay auf Bewertungen?
onefinestay: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann onefinestay negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.