Bewertung
4,2
Gut · von 5 Sternen
Unternehmenonline-hearingaids.com
Online-HearingAids Erfahrungen
4,2von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
25
1 in den letzten 12 Monaten
Unternehmen
80%
Anteil 5-Sterne-Bewertungen
Bewertungen (25)
1 in 12 MonatenIhre Stimme
Erfahrung zu Online-HearingAids schreiben
Craig Woolley
Verifizierte Bewertung
This company are appealing along with…
This company are appealing along with there cheap product. The customer service is shocking and they will mislead you. Trying to deal with Christine, I am getting nowhere. Avoid, Avoid, Avoid!!!!!!!!
0
Ryan
Verifizierte Bewertung
low prices, but with unexpected drawbacks
When shopping for hearing aids, they were a good value (especially compared to local audiologists), which is why we chose to go with them. But there are some significant drawbacks that you should be aware of, that the company doesn't do a good job, at all, describing to their customers: 1. If you live outside the EU, be prepared for long, drawn out shipping and customs process. We live in the US and it took a couple of months of daily emails to the port, customs control, and shipping carrier trying to get the package cleared (you also are responsible for paying for the customs fee, which with the new tariffs, could be significant). online-hearingaids.com offered no help or instructions on how to clear customs. It's all on you to figure out. 2. false-advertising regarding 2-year warranty with the manufacturer. The website doesn't specify that the 2-year warranty only applies if you live in EU. If you live outside, you only have a 1-year warranty, and still have to work through a local audiologist who will charge you for passing the device on to the manufacturer (you cannot send it directly in to the manufacturer). 3. customer service is lacking. In our case, our device broke after a year, and we first reached out to online-hearingaids.com who told us to send it to the manufacturer because it was still under warranty. We did (through our audiologist), and couple of weeks later the manufacturer told our audiologist that no, the device was not under warranty. confused, we asked online-hearingaids and they said, "oh yeah, since we're not in EU, it's only a 1-year warranty". I understand mistakes happen, but was disappointed that they took no responsibility for their mistake, not even acknowledging that they gave us incorrect advice (had we known, we would have sent the device back to online-hearingaids.com who would have fixed it for free, but would have taken longer. instead, we're stuck paying the manufacturer for the repair - at a significant cost).
0
Domenico Ponta
Verifizierte Bewertung
Replacement hearing aids.
I have bought a couple of HA offered as a temporary replacement of my P90. Very convenient price, much lower than the commercial one. Excellent service, as usual.
0
Ann Findlay
Verifizierte Bewertung
hearing aid charger has not arrived
Ordered my hearing aid charger on 3rd September, supposedly to be delivered 11-13th September. No update on order since 5th September. No reply to my emails requesting a status update. Not happy
0
A happy customer !!
Verifizierte Bewertung
Satisfying experience!
It was an excellent online buying experience with hearing-aids online. I'm very satisfied with my purchase and the price of the TV streamer was far cheaper than other online seller in Europe and online vendor and physical audiologists in France. A word about the shipment, it was also very fast, I received my order within few days, another good point. I recommend hearing-aids online to people who want items to pair with their hearing aids for everyday life.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
NL
Häufige Fragen zu Online-HearingAids
Ist Online-HearingAids seriös?
Online-HearingAids erreicht aktuell 4,2 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: NL. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Online-HearingAids?
Kundinnen und Kunden bewerten Online-HearingAids im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 25 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Online-HearingAids beansprucht?
Nein. Das Profil von Online-HearingAids ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Online-HearingAids hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Online-HearingAids auf Bewertungen?
Online-HearingAids: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Online-HearingAids negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.