Bewertung
1,6
Mangelhaft · von 5 Sternen
1,6von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Anne B
OPLICHTING!! zetten valse reviews op site. Product Niet geleverd! Geen enkele ster waard, behalve voor het snel innen van je geld.
AH
Doe dit niet! Pure oplichting. Ik heb fietsschoenen besteld speciaal voor klikpedalen op de racefiets. Ik krijg een soort van duplo zolen waar je niets mee kan of iets kan bevestigen. Jammer dat ik er geen foto bij kan zetten! - Voor 16.00 besteld, morgen in huis: blijkt 3 weken wachten want deze troep moet uit China komen. - Mag ik zelf ook nog betalen voor de retourkosten. Heel moeilijk om het te retourneren! Deze oplichters moeten echt gepakt worden!!
THERESE BATE
Vlotte bestelling, maar nooit geleverd. Zelfde verhaal als bij anderen. Is zelfs geen ster waard
Michiel
Defective product, misleading presentation and returns to China at your own expense Think carefully before ordering from Outlet Paradijs. I ordered three Aron compact air conditioners from Outlet Paradijs. One of the products arrived defective, and the products do not perform as advertised or live up to the description provided on the website. When I wanted to return the products, I discovered that they had to be shipped back to China and that I would have to pay the international return shipping costs myself. None of this was clear to me when I placed my order. In fact, had it been made clear that the products were being shipped from China and that any return would have to be sent back to China at my own expense, I would never have placed the order in the first place. In my opinion, the way the webshop presents itself is therefore misleading. I did not get the impression that I was effectively ordering products from China with the consequences that this has for returns. This is essential information that should be completely clear to a customer before making a purchase. I contacted Outlet Paradijs several times in an attempt to find a reasonable solution. So far, no solution has been offered, I have not received my money back, and they have now stopped responding to my messages altogether. For me, this is what makes the experience particularly unacceptable. A product can be defective and problems with orders can happen. What matters is how a company handles the situation afterwards. I would expect a webshop to remain responsive and make a genuine effort to resolve an issue with a customer. My advice to other customers: read the return conditions very carefully before ordering and be aware that you may have to return your purchase to China at your own expense. I would also recommend checking carefully where the products are actually being shipped from before ordering. I have now formally requested that Outlet Paradijs resolve this matter. If they continue not to respond, I will pursue the appropriate next steps. Based on my experience, I would absolutely not order from Outlet Paradijs again. If Outlet Paradijs does resolve the matter properly, I will of course update this review accordingly. UPDATE – 28 August 2026: What makes this even more frustrating is seeing the responses from Outlet Paradijs to other negative reviews here . Customers are repeatedly told that the company is sorry to hear about their experience and that they should contact customer support. But that is exactly what I have already done, multiple (read at least 20) times. In my experience, the responses from support have been generic and have not led to an actual solution. And now I am no longer receiving a response at all. Simply referring customers back to support is not a solution when support itself does not resolve the problem. UPDATE – 29 August 2026: Just received another generic response telling me to return the products to China at my own expense on my formal notice. They also state that the products must be returned “within 14 days”, without explaining how this applies. I placed my order on 22 June. The products arrived weeks later and I contacted Outlet Paradijs immediately after receiving them because one product was defective and the products did not perform as advertised. Since then, the email conversation has grown to more than 60 emails, yet I am still no closer to a proper solution. UPDATE – 30 August 2026: Outlet Paradijs has now offered me two options: A 30% refund of the purchase price if I keep the products; or a gift card worth 60% of the purchase price. If I want a full refund instead, they say I must return the products at my own expense. They do not provide a return label, meaning I would have to pay the international shipping costs myself. I find it extremely disappointing that the proposed solution for keeping defective and essentially worthless products, cheap junk from China, is a 30% refund or alternatively a gift card requiring me to spend money with the same company again.
Indrani Indrani
Bijna 2 weken geleden iets besteld. Zou de volgende dag geleverd worden, zag ik pas later dat de levertijd 6-10 dagen was. Toen begreep ik dat ik niet met een nederlands bedrijf te maken had maar met een chinese, waarvan magazijn in china is. Want bestelling zou uit china komen. Berichten gestuurd de bestelling te annuleren, krijg je natuurlijk een geautomatiseerd bericht terug dat ze de vertraging gaan onderzoeken, lol. Enfin, deze zaak verdient geen ster maar een stronthoop. Gelukkig valt de schade mee, blijft toch zonde. Zeker nu alles duurder en duurder wordt. Want de bestelling heb ik nog niet ontvangen en gaat ook niet meer gebeuren, denk ik.
Typische Antwortzeit unter 24 Stunden. Beantwortet 98 % der negativen Bewertungen.
Outlet Paradijs erreicht aktuell 1,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: AL. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Outlet Paradijs im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von Outlet Paradijs ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Outlet Paradijs hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Outlet Paradijs: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.