Bewertung
3,5
Durchschnittlich · von 5 Sternen
Geschäft für Babybekleidungowletbabycare.co.uk
Owlet Baby Care UK Erfahrungen
3,5von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
41
32 in den letzten 12 Monaten
Geschäft für Babybekleidung
59%
Anteil 5-Sterne-Bewertungen
Bewertungen (41)
32 in 12 MonatenIhre Stimme
Erfahrung zu Owlet Baby Care UK schreiben
Josh Yates
Verifizierte Bewertung
Our Owlet Cam 2 became increasingly…
Our Owlet Cam 2 became increasingly unreliable and has now stopped connecting altogether. We tried everything – factory resets, two different phones, both Owlet apps and changing our Wi-Fi settings – but it simply won't pair. Owlet confirmed the Cam 2 has now reached "End of Life", but because ours was activated in 2023 and is outside the two-year warranty, they won't replace it. This is clearly a known issue and feels like they want their products to break just after warranty as Their solution was essentially to recommend buying the new Dream Sight. For a premium-priced baby monitor, I expected both the product and customer service to be much better. After this experience, I wouldn't feel confident buying another Owlet camera or recommending one to other parents.
0
Jo
Verifizierte Bewertung
Monitor is terrible and customer service appalling
Owlet dream 2 camera is absolutely awful. Doesn’t connect half the time even though the camera says it’s connected with a solid blue light. Motion sensors and noise sensor notifications don’t work and customer service is 0 help and just keep telling me that it’s because the baby is crying too softly. It doesn’t pick him up screaming! The sock is good but do not buy the camera - total waste of money and we ended up buying a different brand (momcozy) after only 3 uses.
0
Lauren Clarke
Verifizierte Bewertung
Love!!
I have the owlet dream sock and sight. The sock has giving me much peace of mind, I sleep so much better now knowing my baby is being monitored during the night. The dream sight also pairs up with the sock so I can see my baby through the night, it also alerts you if the room is too hot! Amazing!
0
Beeing Sophie
Verifizierte Bewertung
Our heatwave saving grace
We started using the Dream Sock when our baby moved into his own room; I was already anxious about this transition, but then the heatwave happened and my brain was a constant whirlwind - is he too hot? Do I need to check on him? I’ll admit, I think I slept less than he did for the first few nights! Having the Dream Sock has given me so much reassurance, particularly being able to check the app without watching the monitor like it’s a Christopher Nolan thriller and panicking if I don’t see any movement within 5 seconds. I was pleasantly surprised how unbothered Arthur was having it on his foot too- that was the one thing I was unsure about! Super quick to get on and just a part of our bedtime routine now.
0
Reviews
Verifizierte Bewertung
Camera & customer service
One stars for customer service & camera I purchased the £400 Owlet sock and camera bundle. The smart sock is brilliant and works exactly as expected, but unfortunately the camera is a huge disappointment. The amount of lag is unacceptable. After experiencing the issue, I did some research and found thousands of comments from other customers reporting exactly the same problem, so it clearly isn’t an isolated issue. My experience with customer service was just as disappointing. I was asked to download an app and provide an internet speed test, despite already sending proof that my internet speed was excellent. I complied anyway because, after spending £400, I wanted the issue resolved. Even after sending the information multiple times, I was then given another list of tasks. I was asked to record the camera lag while also proving I was waving at the camera at the same time. Realistically, this would require another device to record me and the camera together, which I don’t have. I was then asked to provide my phone model, software version, confirm the Owlet was fully updated, and even contact my internet provider to change settings—even though my internet connection is excellent. When so many customers are reporting the exact same issue, it seems obvious the problem lies with the camera itself, not with my phone or my internet. To make matters worse, Owlet has refused to issue a refund despite me being well within the return period. Instead, they continue sending long lists of troubleshooting tasks and requests for more information rather than taking responsibility for what appears to be a widespread fault. Would I recommend the smart sock? Absolutely—100% and I would give this 10 stars if I could!. It’s a fantastic product and gives peace of mind. Would I recommend the camera? Unfortunately, no. The lag is so severe that after I’ve left the room, the live feed can still show me standing there several seconds later. In those few seconds, a baby could roll over or get into difficulty. While the sock provides alerts, relying on a delayed video feed defeats the purpose of having a live baby monitor and, in my opinion, raises genuine safety concerns
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 62 % der negativen Bewertungen.
GB
Alternativen zu Owlet Baby Care UK
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Ist Owlet Baby Care UK seriös?
Owlet Baby Care UK erreicht aktuell 3,5 von 5 Sternen aus 41 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Owlet Baby Care UK?
Kundinnen und Kunden bewerten Owlet Baby Care UK im Schnitt mit 3,5 von 5 Sternen („Durchschnittlich“) auf Basis von 41 Bewertungen. 32 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Owlet Baby Care UK gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Babybekleidung sind Babylux (4,5 von 5), PatPat (3,8 von 5), Monsoon (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Owlet Baby Care UK beansprucht?
Nein. Das Profil von Owlet Baby Care UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Owlet Baby Care UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Owlet Baby Care UK auf Bewertungen?
Owlet Baby Care UK: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Owlet Baby Care UK negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.