Bewertung
2,8
Durchschnittlich · von 5 Sternen
Elektronikunternehmenozlosleep.com
Ozlo Sleep Erfahrungen
2,8von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
100 in den letzten 12 Monaten
Elektronikunternehmen
40%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Ozlo Sleep schreiben
Onyebuchi Osisiogu
Verifizierte Bewertung
Product is excellent but the customer…
Product is excellent but the customer service and delivery service is disgraceful. Imagine pricing a product at 443CA and then selling it like a Banana. Bunch of quacks working over there.
0
Tracie Banks
Verifizierte Bewertung
Malfunctioning months after purchase
I love the earbud design and fit-- and they worked really well until they suddenly didn't. They stopped connecting about 4-5 months after purchase. I contacted customer service and received a canned response which included device troubleshooting instructions, and a request to add video evidence of malfunction. I replied immediately, with the requested information and 2 weeks later I am still awaiting a response and my earbuds are still unusable.
0
Rebecca Finger
Verifizierte Bewertung
It would be a great product if the company stood by it, but they don’t.
The software and design of the Ozlo sleepbud is superior to the other products on the market. However, my experience was that they lasted for one year and suddenly, inexplicably, began decreasing in volume until they were useless. I followed up with their customer service while they were still under warranty, did ALL of the things they suggested, such as cleaning, resetting, etc etc etc. By the time I went through all of that, they had fallen out of the warranty period, and the company claimed no responsibility. I complained, and they said they were going to ship me a replacement pair, which never arrived. It is so disappointing. It would be a great product if the manufacturer stood by it. But they don’t.
0
Sara B
Verifizierte Bewertung
I was really hopeful about these sleep…
I was really hopeful about these sleep buds and genuinely excited to receive them. Unfortunately, after roughly a month of trying to make them work, I’m extremely disappointed. From the beginning, the buds would not stay in my ears, caused significant discomfort, and one bud repeatedly disconnected. I watched the help videos, followed the fitting instructions, tried every wing size and positioning suggestion, and did quite a bit of research on my own. Ultimately, it seems my ear anatomy simply may not be compatible with the design. I even had my husband try them, and they stayed in his ears perfectly, which reinforced that this appears to be a fit issue specific to my ears. I contacted support and sent photos showing my ears both with and without the buds. While support was initially very responsive, I didn’t find the assistance particularly helpful. I was repeatedly directed to videos I had already watched and given suggestions I had already tried. I was told my case would be escalated to the technical team, but the recommendations that followed were again things I had already attempted. I was also told the buds might be sitting too deeply in my ears and to position them farther out. Unfortunately, doing that caused considerable pain while sleeping—to the point that I was sleeping better without the product. My last communication with support was Monday, when I explained that I had exhausted their suggestions and the buds simply would not stay in my ears. I have not received a response since. That is particularly disappointing given the price of this product. The frustrating part is that the concept is fantastic, and when the buds actually stay in place, they do an excellent job of masking external noise. I really wanted them to work. Unfortunately, the fit issues, discomfort, connectivity problem, and lack of a meaningful resolution from support have made this a very disappointing experience.
0
Chris Rowe
Verifizierte Bewertung
High Potential, Low Performance
I've owned the sleep buds going back to the originals from Bose in 2019. The sleep buds themselves are quite comfortable to wear and provide good noise cancellation. The rubber tips however tend to break at about the 2 year mark. The big problem with this product is the app interface and pairing of the case with the buds. Sometimes in the night I want to modify the volume and when I open the app it says that the buds are disconnected even though I can hear the sound. As a result I have to put the buds back in the case, and go through some gyrations to reconnect them to be able to modify the volume. Very annoying in the middle of the night when you are trying to sleep! This is clearly an inherent design flaw in the product system. I've gone back and forth with Ozlo customer service, and their ultimate recommendation was to replace the product with another Ozlo purchase as this one is out of warranty even though it's only 2 years old. So, it seems the Ozlo model is to buy a new pair every 2 years. It's very disappointing because the product is very good when it works well, but the company seems unable to solve the problem and is willing to let loyal customers walk away, as I will be.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
US
Alternativen zu Ozlo Sleep
Elektronikunternehmen-Ranking →Häufige Fragen zu Ozlo Sleep
Ist Ozlo Sleep seriös?
Ozlo Sleep erreicht aktuell 2,8 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Ozlo Sleep?
Kundinnen und Kunden bewerten Ozlo Sleep im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Ozlo Sleep gibt es?
Die bestbewerteten Anbieter in der Branche Elektronikunternehmen sind Power (4,2 von 5), Ozlo Sleep (3,6 von 5), Ozone (3,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Ozlo Sleep beansprucht?
Nein. Das Profil von Ozlo Sleep ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ozlo Sleep hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Ozlo Sleep auf Bewertungen?
Ozlo Sleep: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Ozlo Sleep negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.