Bewertung
1,5
Mangelhaft · von 5 Sternen
Panek Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
31
2 in den letzten 12 Monaten
Mietwagenanbieter
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (31)
2 in 12 MonatenIhre Stimme
Erfahrung zu Panek schreiben
VARNING BANDITER
Verifizierte Bewertung
PANEK IS SCAMMERS
PANEK IS SCAMMERS, THEY TOOK MY DESPOSIT, 600 EURO! WARNING, DO NOT RENT FROM THEM!
0
Tom Bolonski
Verifizierte Bewertung
Avoid or take all the pictures you can at inception
I rented Seat Ibiza on 10 October returned on 16th October. No rep. at the car park to inspect the car with - most likely ON PURPOSE. Tried phoning their office - recorded message! . Car was in same state as when rented. But they won't show picture of the car at inception of the rental, only at the ending! Then, suddenly I have a picture of some scratches at the top of the rear bumper only visible after opening rear hatch??? Those could only have been made if an object (like a suitcase) was dragged through opened hatch. But the scrape was there beforehand, only I didn't notice at the tme of taking the car. That is their con!!! Now they clam 2000PLN for the damage. What I find incredible is that they arbitrarily set a figure on the alleged damage without any evidence like estimate repair invoice or such like. How do they get away with that? Their response is standard blurb including lines like " not possible to appeal" you need to take them to Court, and they know customers fly in and out, so how likely is that?
0
Karol Goldszmidt
Verifizierte Bewertung
Oszuści!!!
Tak jak już nie pierwszy klient tej firmy zostałem oszukany. Zarządano odemnie polskiego prawa jazdy by wydać mi auto. Niestety posiadam angielski ale mam też polski w opliakcji mobywatel. Mimo to obsługa upierała się przy tym że musi być fizyczny dokumenty. Normalnie żart jakiś żeby byle firma nie chciała zaakceptować rządowej formy weryfikacji tożsamości! Dzięki aplikacji mobywatel jest w stanie oddać głos w wyborach rządowych i prezydenckich a nie mogę odebrać auta z wypożyczalni. Ale najlepsze jest to że jeśli zapłacę za extra ubezpieczenie to wtedy nie muszę już mieć fizycznego dokumentu. Tylko kasa się dla nich liczy. Pierwszy i ostatni raz korzystam z tej firmy. Omijać szerokim łukiem!
0
dark horn
Verifizierte Bewertung
Unexpected prices
When we have arrived to get the car on Saturday they asked 190 PLN for "working on out of work hours". And after we have returned the car they asked for 250 PLN for car wash. They have never mentioned those things prior renting the car.
0
Mr David ARKINSTALL
Verifizierte Bewertung
Tourists beware
20/4/25 Yes when you search for a car they come up very cheap. You have to put a deposit on the car using your credit card,which incidentally cannot be cancelled by you. This works out to £1250 approx depending on zloty to £1 rate. Your paperwork for the car is sent electronically in Polish so will need translating, I took a video of all the car when I picked it up and a video of all the car when I dropped it off. Of course no damage, had the car for 6 days, they didnt inspect the car with you on pick up or return. Just had to drop the keys in the box on counter with car park ticket stating level and bay. You then get sent an email saying in my case there's 5250 zlotys to pay. No damage, not dirty. There's nowhere to allow you to clean the car on arrival at car park, so if its raining which in my case it was. Then they are going to charge you £50 or 250 zlotys, even when the car drys there's a bit of dust from the rain. The 5000 zlotys is and hopefully will be a matter for the police, I have informed my bank about this transaction that's about to happen today or tomorrow and the fraud department are contacting me soon. So beware all don't use this company they will spoil your trip to a beautiful country. The police should investigate this company s activities towards tourists visiting this country. 22/4/25 An update from Panek in Poland they say the 5000 zlotys are for a stone chip in windscreen smaller than a pea, which is generally classed as wear and tear, their vehicle protocol showed a small circle on the screen in the drivers area, but their photo shows it to be in the passenger area. You must read fully all the terms and condition and excess charges before you get to the desk to fill in paperwork. And if your in UK use questor excess insurance company, less than £50 for a years cover. I'm still waiting for a reply from Panek about my appeal regarding this less than pea sized chip in passenger area of car, there's also UK international consumer center who can be very helpful in these situations, they have contacts in the countries to look into your case for you, it's worth to see if they can help. Update 23/4/25 This is their response Good day, In response to the complaint, after reviewing the content of your application and the information available to Panek S.A., including the rental documents, we would like to inform you that after analyzing this data, pursuant to applicable legal regulations and the Panek S.A. Regulations regarding the Rent-a-Car service, your complaint has been rejected. The attached documents of the rental B11916400 confirm validity of the charge for the new damage occurred during the rental and returning dirty car. The charge is a contractual penalty, due to the Lessor in the agreed amount and is not limited to the costs of repair (civil codex, Art 484, c. 1). The car was given out for the rental without any windshield damage and argument that it can be another splinter may not be applied here. Neither from your side have we received confirmation of the argument. Pursuant to Art. 32 sec. 1 point 2) of the Act of 23 September 2016. on out-of-court settlement of consumer disputes, Panek S.A. declares that Panek S.A. does not provide for the possibility of out-of-court settlement of the dispute in the case of your complaint (no consent to participate in the out-of-court resolution of consumer disputes). You notice not the cost of repairs, so others can be charged the same for any more, so if 4 more people have very small chips that 25000 zlotys (£5000) they would have had before they might replace the whole screen cost approx 1670 zlotys .some profit hey. SO AGAIN BEWARE OF THIS COMPANY BEST STAY CLEAR OF I can't upload photos onto this site but go on Facebook Google panek car hire and you will see but you may need to enlarge the photo to see the £1000 chip. Update 24/4/25 Low and behold i went through my video when I picked up the car still frame by still frame and found their little chip right there on the screen, There's a link to an article that states they are being investigated i.ll try and find the article It was an article written by www.Bankier pl 6th may 25 My bank has requested information and they have so many days to reply regarding my dispute.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
PL
Alternativen zu Panek
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Ist Panek seriös?
Panek erreicht aktuell 1,5 von 5 Sternen aus 31 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: PL. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Panek?
Kundinnen und Kunden bewerten Panek im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 31 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Panek gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Panek beansprucht?
Nein. Das Profil von Panek ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Panek hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Panek auf Bewertungen?
Panek: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Panek negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.