Bewertung
2,0
Mangelhaft · von 5 Sternen
Unternehmenpanel.nielseniq.com
NIQ - NielsenIQ Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
207
97 in den letzten 12 Monaten
Unternehmen
17%
Anteil 5-Sterne-Bewertungen
Bewertungen (207)
97 in 12 MonatenIhre Stimme
Erfahrung zu NIQ - NielsenIQ schreiben
Tamsin Starling
Verifizierte Bewertung
Won’t stop calling me about the app
Won’t stop calling me about the app
0
Laetitia Palmigiani
Verifizierte Bewertung
Site sympa mais....
Application fonctionnelle, pratique . Par contre depuis quelques temps il y a un gros problème avec l'enregistrement des points. Nous sommes le 24 août et je n'ai toujours as été crédité de mes point pour la semaine du 10/08 au 16/08. Je modifie ma note. La société m'a tout de suite contactée par telephone suite à mon avis pour m'aider à resoudre mon problème. Merci pour votre aide votre gentillesse et votre patience
0
Lara
Verifizierte Bewertung
Would avoid.
I joined the panel when they were a fairly new concept. Customer service was great. There was no extensive pressure to do things on demand. You could do it as and when it was appropriate for you. However, it is now become a service that is incredibly scam-like. There is numerous problems. The customer service is rude, incredibly demanding and I do not recommend it to anyone. Their website for point exchange as I've never been any good. Has been problems consistently being able to log in, get access to anything you've earned. Always end up on the phone to customer service and it is always complicated to fix. If you don't submit data as in when they want it, you get phone calls, voicemails messages and they will not leave you alone. I have sent emails asking them to please not do this. It's harassing. They say that as part of their scheme they have to. You do not need to phone somebody four times in a week and then pry for personal details that you're not entitled to. I have had diabolical things said to me got a phone call one particular week and they said why have you not done anything and where's your shopping submission for this week? It's been a while. I said I've been incredibly poorly. Actually not been able to do anything for myself. I've had to receive help because of that. Sorry you're on well, but we'd appreciate it if you'd actually scan your items that you have bought this week. I said I've not shopped for anything. I've not moved out of my home to do so. Please don't forget to scan every item was the response to that. That was absolutely no politeness to the conversation other than cold and rude I stated that I would do things again when I was better, but currently I was too poorly to do so. The next day I received an email account closed because I had not met the standards that they wanted and apparently I told the person on the end of the phone something completely different. I did manage to appeal this and get it reopened now. I don't think it was worth it. I've received numerous other phone calls stating you haven't done any shopping or that you're busy or that you're unwell does not seem to satisfy. They want in-depth personal details as to why you haven't purchased anything how poorly you actually are that you have not been able to do those things. Very much understand that it is a data based system but it's for purchases not for personal in-depth details but they're not entitled to. Please if they phone you and ask for these things you don't have to give them they have no right to have these details. I was told on another particular phone call that me submitting that I was going on holiday to still earn points that could only be submitted as going on holiday if I was leaving the country and that I shouldn't be submitting that if I was going on holiday and staying in the country. It's my decision whether I submit. I'm going on holiday whether I'm staying in the country or not. You asking people to give data regarding their shopping, what their purchasing and spending not micromanaging what people do in their lives outside of that. The scam phone calls have now become relentless. They phone off of a different number each time. The phone number is not recognised as a business number. I really do not recommend to anybody who is looking at joining this company, you don't do something. As soon as you're asked to, you're consistently harassed by Relentless phone calls, then it becomes threatening like and the information. Prying is disgusting.
0
Leena Samar
Verifizierte Bewertung
Tried this app for 6 weeks - not working
I used the app for 6 weeks, followed every step, a scanned receipts and every item but it never registered them, no points increase, as a bi-weekly shopper I have it 6 weeks then uninstalled it.
0
Zara
Verifizierte Bewertung
I've been using the app for a while and…
I've been using the app for a while and been scanning, i went on a holiday and put down on app holiday, for some reason my holiday was removed and i was banned from using the app because i was on holiday, when i reported this they said I've not been scanning, i said i was on holiday they said still i did scan so I'm banned and need to use my points so i tried to register and log in online to use my points, i kept receiving a message saying my account isn't there, when i contacted them they reached out to me on WhatsApp and asked what tbe problem was, i told them they said we will gey back to you in 24hrs its been 3 weeks and I've not heard anything, when i contacted them again they just repeated the same going round in a circle, try log in then we can help, we will get intouch with you etc but nothing. All they ate waiting for 90 days to get over so they can say now your points are expired. This app is waste of time and it's fake,I'm very disappointed, abd frustrated, I've told my family and friends about it, also neighbours who were on the app, they tried to buy vouchers with points and didn't receive it. They reported it too and nothing get got back, they were ignored too, so i guess i wanted to write a review after waiting for a very long time and nothing i got. We all finally decided to delete the app. Honestly don't use this app it's waste of time, we have found another app to scan Recipts and review rewards and vouchers to our emails,and thats real we are enjoying the other app we found. This nielseniq app is a scam and fake waste of time. Little update i called nielseniq again today 14/08/26 @ 15:45 the man i spoke to was polite at first then he became very aggressive and rude, only because i said you have bad reviews already and your not helping me so i might leave a review because i already have but will update it, he asked to try check the link on my laptop and if that doesn't work than that's it, so that meant i don't get an vouchers for my points, he spoke over me and cut the line, only because i was right. Definitely avoid this company its just a scam. They have bad reviews already.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 81 % der negativen Bewertungen.
US
Häufige Fragen zu NIQ - NielsenIQ
Ist NIQ - NielsenIQ seriös?
NIQ - NielsenIQ erreicht aktuell 2,0 von 5 Sternen aus 207 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden NIQ - NielsenIQ?
Kundinnen und Kunden bewerten NIQ - NielsenIQ im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 207 Bewertungen. 97 davon stammen aus den letzten 12 Monaten.
Ist das Profil von NIQ - NielsenIQ beansprucht?
Nein. Das Profil von NIQ - NielsenIQ ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann NIQ - NielsenIQ hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet NIQ - NielsenIQ auf Bewertungen?
NIQ - NielsenIQ: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann NIQ - NielsenIQ negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
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