Bewertung
2,6
Durchschnittlich · von 5 Sternen
2,6von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
14 in den letzten 12 Monaten
Hotel
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Chris Hurdiss
Leeds Park Plaza. Only one lift working on check in, which the receptionist failed to mention it, so after a long wait we crammed into a packed hot lift for our journey to the 7th floor. No functioning Aircon in the room so on a very warm night we couldn't sleep well because of course the windows don't open properly. Luckily the next morning there were two out of three lifts working but as each arrived they were full of cleaners, meaning we waited 10 mins to get to reception. I've raised this with Park Plaza management and got a thank you for your feedback response, no explanation.
B w
I am extremely disappointed with our stay at Park Plaza London Riverbank. The cleanliness of our room was completely unacceptable. There were hairs left in the shower, which clearly raised concerns about whether it had been properly cleaned before we arrived. The bedsheet was ripped, and the floor/carpet was dirty and had not been properly hoovered. We had also paid for breakfast to be delivered to our room, but it did not arrive as expected. Paying for a service and then not receiving it only added to an already disappointing stay. For the price and reputation of this hotel, I expected a much higher standard. Finding hairs in the shower was particularly disgusting and is not something any guest should have to encounter. Overall, a very disappointing experience and certainly not the standard I would expect from any hotel never mind a one a paid over £1700 for 2 nights. I would definitely not stay here again. Hotel didn’t seem bothered at all.
Tina Pearse
The stay was great but have been calling since Monday evening as next a bag in the room and each time we email or call get told you will get a reply. Still not heard anything.
Dennis Murray
Booked a hotel Westminister with booking.com for 27th June 2026. Turned up to hotel and was told it was booked for 2027. Tried to cancel and booking.com put it through to PP who immediately declined to cancel. Offered alternative dates, all chosen dates unavailable up to a year ahead. If the place is so fully booked they could easily refund me with a year to sell that room. Booking ref 5047969224. Proof of trying to book alternative dates captured. Very poor in my view. Cancellation fee choice 100% of booking.
DEEPAK TREHAN
Poor Check-In experience, Professionalism completely missing in staff, No one picks phone at the reception, Key reset 12 times in 5 days, Pathetic Quality of towels in the bathroom and the list goes on & ...
Typische Antwortzeit unter 24 Stunden.
Park Plaza Hotels erreicht aktuell 2,6 von 5 Sternen aus 92 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Westminster Bridge Road 200, SE1 7UT London, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Park Plaza Hotels im Schnitt mit 2,6 von 5 Sternen („Durchschnittlich“) auf Basis von 92 Bewertungen. 14 davon stammen aus den letzten 12 Monaten.
Park Plaza Hotels hat seinen Sitz in Westminster Bridge Road 200, SE1 7UT London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Park Plaza Hotels ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Park Plaza Hotels hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Park Plaza Hotels: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.