Bewertung
4,5
Gut · von 5 Sternen
Zoohandlungparrotessentials.co.uk
4,5von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Zoohandlung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Georgia Morgan
Super quick delivery, good selection and quality products. Will be using again!
Tatiana Biktimirova
Despite decent personal advice on Congo African Grey care initially (some 6 years back now) and a more personal approach to customer service, this company has de-evolved into some monster that wouldn't admit any accountability ever, or even fake any apology without passive agressive or plain aggressive email spam, for poorly designed and at times even dangerously designed/made parrot toys. They will use policies to cover any accountability before even taking time to establish the facts of the issue at hand. The latest being a foraging wheel advertised as being 'suitable for Congo African Greys' on their website... Good idea but bad execution as a smart grey can figure how to use and empty the whole thing in a day. Hard to attach and remove (needs another person to help) and have to use a screwdriver to take front panel off to refill. Have to stuff toy with loads of other fillers to avoid parrot having a fat and suger spike from this as mine did (resulting in several bites for me and days of him not eating his proper food). Beyond disappointment, was only exacerbated with diabolical 'customer dis-service'. The worst was a huge heavy swing that had a tiny attachment holding it which fell to the ground (luckily with parrot not on it). Had to fix it myself using an alternative hook fixture. Often have to remove dangerous bells from toys and use proper links over those cheaper and more dangerous pear links most of their, even heavy toys, come with — cutting safety and manufacturing corners for profit, something they have become more and more greedily driven by over the 6 years of involvement and having spent thousands on too many questionable products with them. Often, the toy sizing is inappropriate or not as per their own website and advised parrot suitability (from giant toys that take too much space up, advertised as suitable for a medium-sized parrot, to ones that might satisfy a budgy size-wise, but wrongly advertised as being suitable for much bigger parrots and commanding the inaccurately inflated costs). Bad to no accountability for own design flaws, and stick to their 'no refund' or 'exchange policy' to smother any issues, even if one of their products cause extreme distress, and worse, endanger the bird they are marketed for. This has severed years' worth of custom now and a thankfully too much wasted money out of undeserved loyalty. When you need genuine customer care, they will smother anything and accuse you of things they themselves are writing /spamming your inbox with, while also offering unsolicited, pointless and patronising 'advice'. Would seriously avoid against 'Parrot Essentials' now, unless seeking 'Parrot Detrimental(s)' at an excessive cost, and are willing to put up with phone and email degradation from negative IQ level type of 'communications'.
Anthony Thornton
I ordered twice way back in 2023 and I would love to order again but there is Tops Organic Parrot Food in my cart which I don't want to buy. But I don't see any way to delete it from the cart. There is a "Change" link in the cart which doesn't do anything apart from refresh the page and a faded icon which looks like an internet icon which similarly doesn't do anything. Logging out, clearing browser cache and logging in results in this message when I access the cart, "You left some items from a previous cart. We have added those items to your current cart" and I'm back to square one.
Sarah
TERRIBLE customer service. I spoke to a very rude indian man who was shouting at me!
James
I can't say enough good things about Parrot Essentials. As an owner of an African Grey, I rely on them for all my supplies, and their service is consistently fantastic. The staff are truly the best—they always go above and beyond to help. I've needed assistance with my subscriptions in the past, and they were brilliant at sorting everything out for me. They've even provided expedited deliveries when I've had a last-minute issue, which has been an absolute lifesaver. It's clear they genuinely care about their customers and their feathered friends. The quality of their products is excellent, but it's the customer service that makes them stand out. I highly recommend them to any parrot owner.
Typische Antwortzeit unter 24 Stunden. Beantwortet 80 % der negativen Bewertungen.
Parrot Essentials erreicht aktuell 4,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Unit 2 Princes Works, TW11 0RW Teddington, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Parrot Essentials im Schnitt mit 4,5 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 4 davon stammen aus den letzten 12 Monaten.
Parrot Essentials hat seinen Sitz in Unit 2 Princes Works, TW11 0RW Teddington, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Zoohandlung sind Animed (4,8 von 5), VioVet (4,4 von 5), YuMOVE (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Parrot Essentials ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Parrot Essentials hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Parrot Essentials: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.