Bewertung
1,9
Mangelhaft · von 5 Sternen
Cloud-Computing-Servicepax8.com
Pax8 Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
27
11 in den letzten 12 Monaten
Cloud-Computing-Service
15%
Anteil 5-Sterne-Bewertungen
Bewertungen (27)
11 in 12 MonatenIhre Stimme
Erfahrung zu Pax8 schreiben
Jacob
Verifizierte Bewertung
Terrible customer support
Unable to cancel my account. I have been sent in circles by support and they are unable to help. I've sent 14 emails to different support desks and account managers based on Pax8's own advice. My account is still open and accumulating charges. Avoid this company like the plague.
0
John
Verifizierte Bewertung
A company with no employees
No one to speak to, neither support or account management. You can only email Americas Cloud Agent which is an AI agent and hope to get a AI clueless response after 3 days
0
ZEEKS I.T
Verifizierte Bewertung
Hidden Charges and Deceitful Practices
Not a great experience for a smaller MSP. Bad support and Hidden charges appearing on their invoices withour exoplainingt hose when they onboard you. Very deceitful practice. Pax8 may suit larger providers with higher licence volume, but our experience has been disappointing. The sales process was very focused on getting us onto the platform and moving Microsoft licensing across, but the ongoing costs and commercial conditions were not made clear enough before we committed. The biggest issue is the Marketplace Fee. This was not properly explained during onboarding, and once it appeared on billing, it changed the value of the whole arrangement. For a smaller MSP, the margin on Microsoft licensing is already limited. Adding a fixed monthly fee can wipe out that margin entirely. By the time this became clear, we had already linked customer tenants and purchased annual NCE licences through Pax8. That puts the partner in a difficult position, because Microsoft annual commitments are not something you can simply cancel and walk away from. Support has also been underwhelming. We have had tickets closed without the issue actually being resolved, which is very frustrating when the matter involves billing or client licensing. My advice to other small MSPs would be to get every fee, threshold, support condition, and billing rule confirmed in writing before moving any customers across.
0
Jamie
Verifizierte Bewertung
Really poor experience
Really poor experience, support is less than useless extra charges appearing on my invoices and no clear explanation why 2 years ago they were great but Pax8 is becoming one to avoid. i also deal with Ingram who are not much better but supports been more helpful i will switch my cloud 365 backup products through them i think
0
Kim Harris
Verifizierte Bewertung
I honestly wish I had read the reviews…
I honestly wish I had read the reviews here before we partnered with PAX8. I thought Dell was a nightmare to deal with but PAX8 support and service are the WORST! No problem, getting sales to sell you something and assign you an account manager that will change multiple times with no notice and who is capable of helping with NOTHING! Support calls take forever to be answered and then it seems the support techs are just googling stuff and not even competent with the products. MIGRATION support is a joke! Ask for an update and get a don't contact us for at least 10 days after the ticket and it could take up to 60 days to complete! Seriously 60 flipping days to move a customer from one PAX8 partner to another when the paperwork is all in place to do so. If zero stars was an option I would give a zero star rating. This company does not care about you after the sale, look elsewhere until they get bought out and clean up their act.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 5 % der negativen Bewertungen.
Harald Nuij Laut Impressum
DE342674875 Laut Impressum
Alternativen zu Pax8
Cloud-Computing-Service-Ranking →Häufige Fragen zu Pax8
Ist Pax8 seriös?
Pax8 erreicht aktuell 1,9 von 5 Sternen aus 27 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (101 Victoria Street, BS1 6PU Bristol, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Pax8?
Kundinnen und Kunden bewerten Pax8 im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 27 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.
Wo hat Pax8 seinen Sitz?
Pax8 hat seinen Sitz in 101 Victoria Street, BS1 6PU Bristol, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Pax8 gibt es?
Die bestbewerteten Anbieter in der Branche Cloud-Computing-Service sind IONOS | ionos.com (4,6 von 5), IONOS | ionos.co.uk (4,3 von 5), IONOS | ionos.de (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Pax8 beansprucht?
Nein. Das Profil von Pax8 ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pax8 hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Pax8 auf Bewertungen?
Pax8: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Pax8 negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.