Bewertung
1,8
Mangelhaft · von 5 Sternen
Pearson Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
317
132 in den letzten 12 Monaten
Medien & Verlag
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (317)
132 in 12 MonatenIhre Stimme
Erfahrung zu Pearson schreiben
Bismarck Campos
Verifizierte Bewertung
1/5 — Extremely disappointing customer service and order fulfillment…
I am extremely dissatisfied with my experience with Pearson. I placed an order for a textbook and paid additional fees for expedited shipping because I needed the textbook promptly for school. Instead, the textbook arrived several days later than expected, and, more importantly, the textbook I received was not the textbook I ordered. I contacted Pearson Customer Service to have the issue corrected. Unfortunately, the interaction did not resolve the problem. The representative repeatedly mispronounced my name despite being corrected multiple times, and I found the communication to be dismissive and unprofessional. I was subsequently informed that an invoice and delivery had been processed. However, I still have not received the correct textbook. Approximately one to two weeks after placing my original order, I remain without the textbook I need for my coursework. At this point, the issue is no longer simply a shipping delay. There have been multiple failures: the wrong textbook was initially shipped, the expedited shipping service I paid for was not fulfilled as expected, and my subsequent contact with customer service did not result in an effective resolution. I am requesting that Pearson: Immediately provide the correct textbook; Refund the expedited shipping fee; Provide appropriate compensation or account credit for the inconvenience; and Properly investigate the handling of my order and customer-service interaction. I am posting this review because I have already attempted to resolve the matter directly through Pearson Customer Service and have not received a satisfactory resolution. Pearson: I need the textbook I paid for, not another confirmation that a delivery has been processed.
0
Mateo Ceballos
Verifizierte Bewertung
horrible program
my teacher relys on this instead of teaching us. im learning jack and my grade is determined by something i hardly understand. this program doesnt even teach anything
0
silvia setti
Verifizierte Bewertung
Una stella perchè zero non è possibile
Una stella perchè zero non è possibile. Pagina e servizi digitali inqualificabili. Impossibile ottenere un supporto. Inserito il codice del libro per ottenere i servizi digitali inizialmente accessibile ma appare la dicitura"attualmente libro non disponibile". Tentando nuovamente l'accesso il libro non risulta inserito nella libreria digitale dello studente dove prima appariva e inserendo nuovamente il codice sul libro ne nega la possibilità di utilizzo.... Davvero servizio ed accessibilita inqualificabili.
0
Sanjeev kumar
Verifizierte Bewertung
Pearson PTE has transformed from a…
Pearson PTE has transformed from a transparent English proficiency test into a profit-driven machine designed to exploit candidates. My wife and I have taken this exam multiple times. Despite elite preparation capable of hitting a 90/90, the evaluation system consistently fails to reflect real ability. Key Issues Candidates Must Know: Data-Driven Target Score Manipulation: Before the test, Pearson collects detailed profile information—your destination country, visa category, and purpose. It feels like the system uses this data to know exactly what score you need (Proficient vs. Superior). Time and again, candidates are deliberately held back by just 1 or 2 marks in a single module (or overall), forcing them to rebook. The "Rechecking" Illusion: Do not waste money on a score rescore/recheck. The automated system almost never alters the score, making the rechecking process a complete gimmick to extract even more cash. Test Center Bias & Unnecessary Travel: Local centers frequently withhold target scores from local test-takers. Candidates are pushed to travel to other cities—spending extra money on travel and accommodation—only to end up in the exact same retake loop. Scam Ecosystem: Due to continuous unfair results, a massive offline and online market of scams promising "guaranteed PTE scores" has emerged, trapping desperate candidates into financial fraud. An individual candidate easily ends up wasting lakhs of rupees, losing months of effort, and sacrificing mental peace trying to get a fair result from a global giant that shows zero transparency. Final Advice to Future Candidates: Avoid PTE completely. Do not fall into this endless rebooking and rechecking trap. Save your hard-earned money and choose fair, transparent, human-evaluated alternatives like IELTS, CELPIP, or LanguageCert.
0
Jen
Verifizierte Bewertung
Never again
Beyond miserable. Customer support consists of an AI assistant that fails over and over again, apologizing profusely in flowery AI language. A complete discrace for a publisher of teaching and learning material.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Pearson
Medien & Verlag-Ranking →Häufige Fragen zu Pearson
Ist Pearson seriös?
Pearson erreicht aktuell 1,8 von 5 Sternen aus 317 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Strand 80, WC2R 0RL London, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Pearson?
Kundinnen und Kunden bewerten Pearson im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 317 Bewertungen. 132 davon stammen aus den letzten 12 Monaten.
Wo hat Pearson seinen Sitz?
Pearson hat seinen Sitz in Strand 80, WC2R 0RL London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Pearson gibt es?
Die bestbewerteten Anbieter in der Branche Medien & Verlag sind Casa del Libro (4,5 von 5), CV (4,4 von 5), Freeprints Italia (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Pearson beansprucht?
Nein. Das Profil von Pearson ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pearson hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Pearson auf Bewertungen?
Pearson: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Pearson negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.