Bewertung
1,5
Mangelhaft · von 5 Sternen
Softwareunternehmenperplexity.ai
1,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
528 in den letzten 12 Monaten
Softwareunternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Marie-Therese
Ist völlig intransparent. Wurde im August aufgefordert, nachdem ich im Mai ein Jahresabo von 200 CHF bezahlt habe, wieder zu zahlen. Habe daraufhin Perplexity meine Bankbelege geschickt, daraufhin wollten sie sich wieder melden, nichts ist passiert. Habe mit dem Verbraucherschutz gesprochen, doch leider ist solch ein Ki gesteuerter KI Anbieter nicht zu packen. Also eher Finger weg von Perplexety!
SIMON WHALE
I'm only very disappointed that you can't score Perplexity less than 1 star, because from the rollercoaster high I had when I first started using it, its just a complete car crash now. Buggy to the point of being unusable, burning credits whether that's a conscious choice from the business to try and generate some revenue or just ineptitude if you actually left auto refill on you'd be penniless within the week. Tech's promise to 'Do more with less' has been innovatively turned onto its head with 'Do Less and make you spend more' which i'm not sure is going to impress the likes of Dragons Den. The support which was brilliant in the early days, polite responsive and ready to hold their hands up and reimburse credits when it . Now despite continual acceptance of the multitude of issues, promises to get back to you by a certain timescale even when its mission critical GDPR issues that Perplexity itself has completely ignored its own guardrails. The idea as a multi billion point company that there's no proper support at the weekend, is laughable, only it isn't. I sometimes get the impression that rather than the West Coast Silicon Valley tech oasis I imagined them to be that its more like Del Boy working in his flat in Mandela House frantically asking Rodney to fix stuff because he's the one with the GCSE. And believe me if you know only Fools & Horses 'Perplexity Peckham Springs' could have its own series. In my view honestly I would absolutely steer clear of Perplexity until its past its MVP stage, as an Ai toy to mess around with its fine, accessible but if you're thinking serious business cases I couldn't in good conscience let anyone go near it. My only note of optimism is if we're all worried about Skynet taking over and trying to destroy humanity we have absolutely nothing to worry about if Perplexity is the one that becomes sentient, because the T3000 it would create would no doubt not even be waterproof & would rust before it got anywhere near John Connor. Not good enough & they need to know it & actually do something about it as all the Rogue Trader style warnings on social and review sites are testifying to.
biff
I acquired perplexity pro, the paid version worth $200/year. I used it for a couple months, and then it locked me out of my account and required me to sign in using a mobile phone. I do not have a mobile phone. I contacted support, asking to allow me to sign back on with a different verification method. They told me "no". They drafted new terms and now required mobile verification, they admitted that previously this was not required, but now it was mandatory. I argued that I was a paid tier and this is poor customer service. They did not care and told me there was nothing they could do for me. Oh, and no reimbursement of remaining 75 percent of my remaining paid pro. They changed the contract I had signed with them for use, and locked me out of my account, and offered no reimbursement. All they, repeatedly, would say was: "We can't help you". You can not trust your money with such a company.
Misha Shifrin
Very disappointing experience. The writing quality is poor, and technical letters often contain invented or speculative information instead of properly researched facts. The photo restoration results are terrible, and even minor improvements consume additional credits rather than being done properly from the start. I used it dozens of times but ultimately decided to cancel because I was so disappointed with its performance. After I spent almost an hour trying to cancel, the company informed me that, because I had paid for a full year, my subscription would not be cancelled for another 11.5 months. However, I would not be able to use the program during that time because I had run out of some type of credits, which I would have to pay extra for. I waited for a couple of hours to speak with an agent, but no one ever came online. I also spent an hour trying to figure out how to cancel my subscription because the company’s technical instructions told me to click on menu items that did not exist in my version. It also repeatedly forgets instructions and preferences, forcing me to explain the same requirements over and over again. This is marketed as a “Pro” service, but the quality feels decidedly amateur.
Jorge
I subscribed to perplexity pro and i received an "out of credits" email even if i barely used perplexity. There aren't any real-time display of credits left included in the pro subscription. Furthermore, when i ask a question, i see tags and sometimes it even does not answer my questions.
Typische Antwortzeit unter 24 Stunden.
Perplexity erreicht aktuell 1,5 von 5 Sternen aus 703 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: AI. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Perplexity im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 703 Bewertungen. 528 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,8 von 5), Toluna (4,3 von 5), GoDaddy (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Perplexity ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Perplexity hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Perplexity: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.