Bewertung
2,2
Mangelhaft · von 5 Sternen
Service für Kryptowährungphemex.com
2,2von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
38 in den letzten 12 Monaten
Service für Kryptowährung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Miguel Hijuelo
Pésimo hace unas semanas depósite 100 usdt en la red ton y nunca llegaron la atención al cliente es Porgusto no se lo recomiendo ya a mas nadie
Peter K.
Phemex refused to credit or pay out over 300 USD in vouchers I was entitled to. No clear reason was ever given. Support agent Larisa genuinely tried to work around their system, but the platform itself is buggy and opaque. In the end: no bonus, no voucher appeared in my account. This left a bitter taste. I have already moved to a different exchange and will not return. Be aware: if you are relying on any Phemex vouchers or bonuses, do not count on them actually being delivered. The lack of transparency and the way legitimate rewards simply disappear without explanation makes this platform unreliable for anything beyond the most basic use. Avoid.
Johnny
I made an $11 deposit that was flagged as coming from a "gambling-related source" and blocked under Phemex's AML/CFT policy. Fair enough if that's the policy, but here's the part that's hard to accept: Phemex refused to refund the $11, citing "security considerations" and "operational cost constraints," and instead offered a $10 Futures bonus as a substitute. The catch is that this bonus comes with a wagering requirement, meaning I'd have to actively trade with it and take on market risk just to unlock it. If the trade goes badly, I lose the bonus entirely and I'm left with nothing, while my original $11 is still gone. That's not a goodwill gesture, it's asking customers to gamble in order to get their own money back. What also stood out is the inconsistency: Phemex has Polymarket, a prediction market functionally similar to a sportsbook, integrated directly into its own platform, while treating deposits from other betting-related sources as high-risk and unrefundable. For a dispute over $11, this felt like a disproportionate amount of friction, vague policy language, and a bonus offer designed to benefit them more than the customer. Support was polite throughout, but the resolution process itself left a bad impression.
Olivie
Phemex IS A SCAM!! Why does anyone trust these people? They took my $45k and now my account is locked. How can they just sleep at night? I tried to withdraw for my home but they keep saying pending pending pending. Its all a lie. Who even runs this site? Monsters. I was crying for three days straight because the support chat just ignores me or gives me bot answers. Why is the internet like this?! thought I lost everything. I had no choice but to use TawnyS wift Trust and actually got my crypto back into my wallet. It worked but the Phemex wait was pure torture. Don’t invest here in this platform called Phemex they are frauds and will ruin your life. Absolute trash site.
Daniil
I was buying cryptocurrency with my virtual card, everything was OK During one of the deposits, I saw a withdrawal block. With a request to go through KYC again This time they asked for a video with a document in their hands and to tell their text. I did it, but they were not satisfied with it, they requested another video with a map and a document and text. For 3 days I've been trying to explain to them that I can't make any video with the map. I only get a template response from the same people (if you believe the names in the emails) I'm tired of waiting and trying to figure out what's going . I demand an investigation or for more competent people to get in touch ticket(#848391
Typische Antwortzeit unter 7 Tagen. Beantwortet 49 % der negativen Bewertungen.
Phemex erreicht aktuell 2,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: SG. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Phemex im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 38 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Service für Kryptowährung sind MoonPay (4,1 von 5), Banxa (3,5 von 5), Transak (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Phemex ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Phemex hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Phemex: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.