Bewertung
4,6
Hervorragend · von 5 Sternen
Aktivbekleidungsgeschäftplanet-knox.com
Knox Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
989
5 in den letzten 12 Monaten
Aktivbekleidungsgeschäft
84%
Anteil 5-Sterne-Bewertungen
Bewertungen (989)
5 in 12 MonatenIhre Stimme
Erfahrung zu Knox schreiben
James
Verifizierte Bewertung
Knox Handroid MK5 Gloves - review, bad customer service
Very disappointing – both the gloves and the way Knox dealt with a lifelong customer Initial issue: The gloves have had very little use (less than 1k miles & less than a year old give or take) still look relatively new everywhere else, yet the leather on the right pinky started peeling and there is now a small hole developing. This isn’t normal wear and tear, these gloves have barely been used. I had a pair of Handroid MK3s that I used on both the road and track for many many years. I had no hesitation buying another directly expecting the same level of quality and to provide support to the company without 3rd parties. Contact Knox: Contacted Knox as i purchased direct to ask for help under their warranty. The response I received was insinuating my fault and that something must have scraped the leather off. Really? Gloves condition: I’ll leave pictures of the gloves condition, they are barely used. The only thing on the bike that could possibly be contacting is a plastic brake guard (a requirement on a track bike). If a plastic brake guard is capable of rubbing through a premium sport glove to the point of creating a hole, then does that not pose a pretty serious question about the construction and durability of the glove itself? On further inspection where the plastic finger spines are sewn in you can trace the splitting and leather peel forming all down that section. If you feel this plastic edge it is sharply shaped. You can further see it starting to flake where it meets even further at the tip of the finger. This seems to be a pressure point where the sharp edge is pressing on the leather which in my opinion causes the splitting from the inside out. (I wont name them but theres a different brand glove you can see this happen on even from new in a store). Warranty Issues: I’m a loyal Knox customer having or still own their urbane mk1, the pods mk4, gauntlet mk3. Instead of feeling like a customer raising a genuine claim on their 24 month warranty I’ve been made out like someone trying to chance their arm for a free pair of gloves. Knox further stopped responding after my email pointing out the above issue on the spines and me saying I could send it to them to inspect. My MK3s earned my loyalty to Knox. The MK5s and, frankly, the customer service received have done a very good job of losing it. Genuinely expected better from Knox. TLDR: my Knox handroids mk5 had an issue, customer service abysmal, warranty no help, dont seem to care about lifetime customers.
0
Janis
Verifizierte Bewertung
33€ for return costs
33€ for return costs. Be careful when shopping here.
0
s jones
Verifizierte Bewertung
Just took delivery of the new…
Just took delivery of the new seasonless base layer long sleeve top and leggings via Sportsbikeshop.The feel and fit of the new material used is not a patch on the previous version of these garments.
0
Brett Haight
Verifizierte Bewertung
Knox cannot fulfill their warranty
Just before the beginning of this riding season when performing a review of my riding gear, and specifically a Knox Urbane Pro Mk2 riding shirt, I found the elbow protector broken. The distributor where I purchased my jacket directed me back to Knox who directed me back to teh distributor. After multiple emails and 2 months of effort, neither Knox (5 year warranty) or the distributor (their own 2 year warranty) have provided a replacement. I have been left riding with defective safety gear. It is a significant problem when a company cannot fulfill their warranty, especially when it relates to personal safety.
0
Chris
Verifizierte Bewertung
Heavily invested into alot of Knox…
Heavily invested into alot of Knox motorcycle gear. Thinking it would help. Unfortunately had an accident and it just shredded the jeans like they were nothing.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 50 % der negativen Bewertungen.
Alternativen zu Knox
Aktivbekleidungsgeschäft-Ranking →Häufige Fragen zu Knox
Ist Knox seriös?
Knox erreicht aktuell 4,6 von 5 Sternen aus 989 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (Unit 5, Derwent Mills, ca13 0ht Cockermouth, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Knox?
Kundinnen und Kunden bewerten Knox im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 989 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Wo hat Knox seinen Sitz?
Knox hat seinen Sitz in Unit 5, Derwent Mills, ca13 0ht Cockermouth, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Knox gibt es?
Die bestbewerteten Anbieter in der Branche Aktivbekleidungsgeschäft sind Deporvillage (4,2 von 5), JD Sports (3,5 von 5), Sportsdirect (2,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Knox beansprucht?
Nein. Das Profil von Knox ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Knox hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Knox auf Bewertungen?
Knox: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Knox negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.