Bewertung
1,3
Schlecht · von 5 Sternen
1,3von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
41 in den letzten 12 Monaten
Fitnessprogramm
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Vanessa
Not worth the money. The programming is basic, slow, and not as tailored as they make out. When informing customer support the app didn't suit my needs they gave AI-generated responses, no flexibility in refunds and no help whatsoever, which indicates its a company with great marketing but no soul.
Shep Harder
I rarely leave negative reviews, but I think prospective customers should understand how Pliability handles its annual trial subscriptions. I overlooked the end of my free trial and was charged nearly $200 for an annual subscription. I canceled immediately after discovering the charge and requested a one-time exception because I had never actually used the service. Pliability denied the request based on its refund policy. While I was disappointed, what concerned me more was what I discovered afterward. The company’s published policy states that subscribers receive clear notice before being charged. However, the emails I received were inconsistent. My welcome email identified one trial expiration date, while a later email stated my subscription would renew in 35 days but left the actual renewal date blank. I shared those emails with customer support and pointed out that they did not appear to match the company’s own stated policy regarding clear notice. After providing that documentation, I never received a response. The product itself may be excellent—I never had the opportunity to use it. My review is solely about the subscription experience, billing practices, and customer service. My advice: if you try Pliability, set your own calendar reminder the day you sign up. Don’t rely solely on the company’s communications to tell you when your annual subscription will begin. Following this experience, I found other mobility apps that better fit my needs at a fraction of the annual cost.
Amy
The other reviews speak for themselves. I had the same experience as everyone else.
Callum Gilmour
Scam artists. Make sure if you do a trial you cancel the day before the 7th day. I cancelled after the free trial and then charged me $350 for an annual membership. They rejected a valid refund request. When I reversed it with the bank, their lawyers demanded the charge be reapplied. You can find equal content on YouTube.
DAMN ANGRY
I wish I had read the reviews before signing up for the trial. I was charged €162, and I contacted customer support within 3h of the payment to explain the situation and request a refund. Unfortunately, I received the same response repeatedly: because their Terms & Conditions state that subscriptions are non-refundable, they would not consider my request. WHAT DISAPPOINTED ME MOST WAS NOT ONLY THE REFUSAL TO REFUND, BUT THE COMPLETE LACK OF FLEXIBILITY DESPITE HOW QUICKLY I REACHED OUT. THIS FEELS INCONSISTENT WITH THE CARING AND SUPPORTIVE IMAGE PRESENTED IN THEIR ADVERTISING. My advice to anyone considering Pliability is to read the subscription terms very carefully before starting a trial or not to try it at all. Because it seems that trial = €162 I certainly wish I had.
Typische Antwortzeit unter 24 Stunden.
Pliability erreicht aktuell 1,3 von 5 Sternen aus 48 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (1111B S Governors Ave, STE 7525, 19904 Dover, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Pliability im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 48 Bewertungen. 41 davon stammen aus den letzten 12 Monaten.
Pliability hat seinen Sitz in 1111B S Governors Ave, STE 7525, 19904 Dover, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Fitnessprogramm sind Planet Fitness (2,4 von 5), Zumba (4,8 von 5), Sportstech (sportstech.de) (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Pliability ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pliability hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Pliability: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.