Bewertung
4,1
Gut · von 5 Sternen
Cloud-Computing-Serviceplutio.com
Plutio Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
80
9 in den letzten 12 Monaten
Cloud-Computing-Service
76%
Anteil 5-Sterne-Bewertungen
Bewertungen (80)
9 in 12 MonatenIhre Stimme
Erfahrung zu Plutio schreiben
shaun preece
Verifizierte Bewertung
ZERO support offered, no replies to email, live chat not working... AWFUL
Seems like the developers up sticks a long time ago and ignoring any service requests. No customer service across any social channels or email, live chat does not work once logged in )sending messages and simply no reply or notification that the message has been received) - many bugs. Avoid like the plague
0
Ingvild Kolnes
Verifizierte Bewertung
Full of flaws, hard to set up and (worse than) non-existent customer service
This software has been the biggest timewaste and business cost I've ever had in my 15 years of running a business. The software was a mess setting up, and then it kept failing, making me actually lose out on clients, because I couldn't send proposals and contracts got removed when sending, checkboxes/schedulers didn't work etc. Customer service said solutions and functions that didn't exist, existed, plus so much more. Like the calender feature didn't sync with the calendar, either at all, or minutes/hours later. So I got double booked. Customer service replied that that is "normal google calendar behaviour"... If you've every used google calendar with ANY booking service you know that's not the case. The whole software was down several times. Finally I had enough and asked for a refund. I got a reply 3 days later promising me a refund: "I absolutely hear you on this and I extremely sorry for your experience. I will process your refund, you should get an email with the confirmation soon. I am still open to help you fix all the issues you have been facing with Plutio, we are gradually getting back on track." Nothing happened, so I had to follow up repeatedly for MONTHS, ending in some back and forth dialogue, and then yesterday I was told that "they don't do refunds", after stringing me along since January. I have sent screen shots of the dialogue and their promise of money back, and how much they're willing to do to get satisfied clients, but it's all empty promises. STAY AWAY from this company if you're serious about your business. I haven't used Plutio in a few months now, but when looking through old support messages I really blame myself for not calling it quits on this software earlier. I recommend reading the other 1-star reviews here. They are extremely accurate. I honestly don't believe the 5-star ones are real. PS: This is my first ever review . Hope that says it all.
0
Abigail Mygan
Verifizierte Bewertung
This is so clunky
This is so clunky. My invoices are not being sent, emails either. The app is horrendous. The client portal is confusing and my clients do not like using it. I am sad I wasted so much time on this app. Also the customer service is non-existent.
0
John Kreider
Verifizierte Bewertung
Plutio customer service fixed my problem!
I've been using Plutio for about a year now and found it has a healthy range of all tools needed to run a startup firm in architectural design. When there is a bug, I have been able to get it fixed with customer service. Leo fixed my problem today with smtp email configuration! This platform may not have the large market share of some other platforms, yet it is feature rich and flexible in a way those are not. It has an incredibly clean and uncluttered interface which is important to me.
0
Seth
Verifizierte Bewertung
Horrendous Customer Support
I was trying out Plutio and ran into an issue syncing it with my Google Workspace calendar. I reached out to support and experienced some of the worst customer support. I used the platform’s built-in chat, but it would take them hours to respond, and the chat was deleted four times, so I had to go through the process of contacting them and explaining the issue multiple times. Support couldn’t have been less interested in helping me resolve the issue and was more interested in telling me, multiple times, that it was working for everyone else. Their only suggestion was to disconnect it and reconnect. They eventually informed me that the issue had been resolved, but it hadn’t. As of writing this, it’s been four days since I told them it wasn’t fixed, and I haven’t heard from them. The name on the chat and email was Leo, the founder of Plutio, so this wasn’t just some random support person. Obviously, I decided not to go with Plutio since they are so unreliable. I strongly suggest anyone considering them test out their support first.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche.
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Ist Plutio seriös?
Plutio erreicht aktuell 4,1 von 5 Sternen aus 80 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (6 London Road, SE1 6JZ London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Plutio?
Kundinnen und Kunden bewerten Plutio im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 80 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Wo hat Plutio seinen Sitz?
Plutio hat seinen Sitz in 6 London Road, SE1 6JZ London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Plutio gibt es?
Die bestbewerteten Anbieter in der Branche Cloud-Computing-Service sind IONOS | ionos.com (4,6 von 5), IONOS | ionos.co.uk (4,3 von 5), IONOS | ionos.de (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Plutio beansprucht?
Nein. Das Profil von Plutio ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Plutio hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Plutio auf Bewertungen?
Plutio: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Plutio negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.