Bewertung
3,8
Gut · von 5 Sternen
E-Commerce-Lösungsanbieterpodbase.com
3,8von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
17 in den letzten 12 Monaten
E-Commerce-Lösungsanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sonia Bastos
Completely unacceptable service. businesses are left to deal with the consequences My order was placed on August 16 and was already delayed by Podbase. The shipment has now been stuck for seven days without a single tracking update. When I contacted customer support, instead of receiving immediate assistance or a concrete solution, I was simply told to wait until September 8 before they could offer a refund or remake the order. This means waiting more than three weeks from the original order date. Meanwhile, I am the one who has to face the customer and protect my brand’s reputation. If the customer cancels, loses trust in my business, or never purchases from me again, Podbase will not suffer the consequences — my business will. A fulfilment partner should support the businesses that depend on it, not leave them alone to handle dissatisfied customers while showing no urgency in resolving the problem. The lack of accountability, urgency, and effective support is deeply disappointing and completely unacceptable. Based on this experience, I cannot recommend Podbase to any business that relies on dependable production, shipping, and responsible customer service.
Elvīra
### Title: Serious delays and poor communication Very disappointing experience with Podbase. Several of my orders have been significantly delayed, directly affecting my customers and my Etsy shop. The biggest issue is that Podbase did not proactively inform sellers about the production backlog. If I had known about the delays, I could have redirected my orders to another fulfilment partner. Customer support mostly provides apologies and asks for patience, but this does not solve the consequences sellers face because of these delays. Reliable fulfilment and transparent communication are essential. Unfortunately, this experience has seriously damaged my trust in Podbase.
Daniel Cormier
I am waiting since 1 week for my orders to be fulfilled and it says processing, super slow with very delayed email responses...
Teeka Malkhan
Super reliable customer service. They are available very often and its very easy to connect to a human executive over live chat. The site is very nice too. Very fast shipping for phone cases espceically. Very nice clean UI thats easy to use. Podbase is Very Very trustable overall. They dont even take taxes (or whatever that is) for US orders as its DDP. I love it.
Maryam Hussain
I love the quality of the products and how quick they are at handling and processing the order. It is shipped out in no time.
Typische Antwortzeit unter 24 Stunden.
Podbase erreicht aktuell 3,8 von 5 Sternen aus 35 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: LT, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Podbase im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 35 Bewertungen. 17 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche E-Commerce-Lösungsanbieter sind InPost España (4,0 von 5), GoDaddy (4,3 von 5), Onbuy (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Podbase ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Podbase hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Podbase: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.