Bewertung
2,2
Mangelhaft · von 5 Sternen
Postbank Erfahrungen
2,2von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
7
3 in den letzten 12 Monaten
Bank
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (7)
3 in 12 MonatenIhre Stimme
Erfahrung zu Postbank schreiben
Wolfgang
Verifizierte Bewertung
38,000 EUR wire transfer issue unresolved for over a month”
Very disappointing experience with Postbank Bulgaria. I sent a wire transfer of 38,000 EUR on March 27th to a company called Intel Technology Ltd. After discovering that I had been scammed, I immediately requested a chargeback/recall on April 5th. It has now been more than one month, and I still have not received my money back or any clear update regarding the status of the investigation. Communication and support have been extremely poor, especially considering the large amount involved. I am asking Postbank Bulgaria to urgently review this case and provide proper assistance and transparency. I honestly do not know what else to do at this point.
0
Krissie
Verifizierte Bewertung
I would rate it at 0 if I could
I would rate it at 0 if I could. For a 1 lev exchange transaction I was charged 2 fees - one for the amount of 43.03lev and another for the amount of 39.12lev. To make matters worse, my transaction wasn't even processed and it was returned... only the return of it was 0.99 stotinki. This bank is a complete joke and I don't understand how it's allowed to operate with such absurdness.
0
Martín Alejandro Fumarola
Verifizierte Bewertung
Account closed with no reason and no previous warning
Postbank is not only and so far the worst bank in Bulgaria but in the whole world! I had my account originating in PIRAEUS bank (Sofia Vitosha branch) since 2016, which provided a decent and reliable service. However, later Postbak Bulgaria acquired PIRAEUS bank during November 2019 and then banking services started going downhill. Postbank Bulgaria has a completely impersonal customer service and international customers, i.e., people residing outside Europe, suffer many disadvantages including a very weak English language handling. It becomes mandatory to travel to Bulgaria for any transact as their remote operations are limited. Email "responses" and Call Center at the number +359 2 4816-6000 contradict most of the time and/or provide vague and imprecise information. Suddenly and without a previous notice or warning I noticed a cero balance in my account and when inquiring by email I was informed that my account was closed on July 16, 2025 and that I have to request the reimbursement of my funds to the Financial Center of the Sofia Court.... After reaching the Sofia Court they stated that the recovery of funds in account closures is something to happen only by visiting the branch in person. Dreadful and horrible "service" by Postbank Bulgaria!
0
Tony Molony
Verifizierte Bewertung
I CATEGORICALLY DO NOT RECOMMEND THIS BANK!
The management and customer service are absolutely unacceptable. It is absurd that in 2025 they are charging a 5 BGN fee for a simple transfer between a current and a credit account – this is pure exploitation of customers. After they forcibly changed their app, I was left without access to my money. I live abroad and when I tried to seek help over the phone, instead of assisting me, they blocked my card as well. This is complete negligence and incompetence. I have never been so disappointed by a bank – there is a total lack of customer care, professionalism, and even basic decency here. Don’t make my mistake! Avoid this bank at all costs!
0
Mims
Verifizierte Bewertung
Absolutely the worst bank in BG…
Absolutely the worst bank in BG according to my experience. They ask you to visit their office in order to change your password instead to send you an email for password reset because they “don’t have such procedure”. Ridiculous!!! To visit their office for a password change! On top of that they have declined my transaction for no reason at all although I have verified it with their own bank token application. Carelessly declining me to use my funds when I need to. I’ve complained about it without receiving explanation. Also they lied that they will send me a link to change my password and stopped replying to my emails. Think twice before you trust them. Any other bank will be a better decision than them. Disgrace. I have never experienced such bad service and ignorance from a bank. Total disappointment.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
BG
Alternativen zu Postbank
Bank-Ranking →Häufige Fragen zu Postbank
Ist Postbank seriös?
Für Postbank liegen bisher 7 öffentliche Bewertungen vor (2,2 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: BG, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Postbank gibt es?
Die bestbewerteten Anbieter in der Branche Bank sind Revolut (4,7 von 5), Western Union (3,8 von 5), WorldRemit (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Postbank beansprucht?
Nein. Das Profil von Postbank ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Postbank hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Postbank auf Bewertungen?
Postbank: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Postbank negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.