Bewertung
3,0
Durchschnittlich · von 5 Sternen
Primrose Erfahrungen
3,0von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet nicht auf Bewertungen
Stimmen
37.377
99 in den letzten 12 Monaten
Gartencenter
57%
Anteil 5-Sterne-Bewertungen
Bewertungen (37.377)
99 in 12 MonatenIhre Stimme
Erfahrung zu Primrose schreiben
Alexis Thomson
Verifizierte Bewertung
Horendous
Horendous Do not buy from this company They advertised on sale item which I purchased I then recieved email telling me they had advertised online wrong price so they cancelled the order after taking my money. I am totally gutted. I would not buy from primrose again.
0
A.s.
Verifizierte Bewertung
I ordered 2 Trellis
I ordered 2 Trellis, apparently they have been damaged in transit which I had to investigate for as nobody notified me. So after a long wait finally they found out the items got damaged. They offered me a £15 voucher for the next time I would order. After 2 weeks wait I finally got the £200 Trellis one of them again damaged. But I need them now so I accept it, but not willing to pay the full amount for a damaged item. All they offer me is to replace it and wait again or a £15 voucher if I place another order with them. Which I obviously not going to do after the shocking costumer service.
0
Shelagh Ludbrook
Verifizierte Bewertung
Nightmare
What an absolute nightmare I have had with this company. I ordered in the sale on Friday 24th July, which would save me £291. It was to arrive in 3 to 5 days. I had an email that night to say it was on its way. The tracking showed it was being scanned daily so each day I assumed it would be delivered the next day but no joy. I phoned Primrose on the Friday and the support person, Kate, contacted DX the delivery company and was told that the box was damaged in transit. She asked would I be prepared to accept it in case contents were OK inside and if they were damaged, they would take it back and give me a refund. I agreed and she said it would be delivered on Saturday 1st August. What an absolute nightmare I have had with this company. I ordered in the sale on Friday 24th July, which would save me £291. It was to arrive in 3 to 5 days. I had an email that night to say it was on its way. The tracking showed it was being scanned daily so each day I assumed it would be delivered the next day but no joy. I phoned Primrose on the Friday and the support person, Kate, contacted DX the delivery company and was told that the box was damaged in transit. She asked would I be prepared to accept it in case contents were OK inside and if they were damaged, they would take it back and give me a refund. I agreed and she said it would be delivered on Saturday 1st August or Monday 3rd August. It wasn't and I received no message about the delay. I phoned Primrose on Monday 3rd to ask what was happening and was told by Tony that he would look into it all and email me back his results. He didn't. I phoned Primrose on Tuesday 4th and spoke to Phumla who said I had been given a full refund from Saturday 1st which was news to me. Now I am not getting an awning as she said there were no more in stock although I knew there were ivory ones available. She also said she would investigate and see if they could match the sale price for me for another awning and email me back and she did on Thursday 6th. No matching price offered. After all this poor communication treatment where .... I am not told of the delay in arrival I am given a deal (to accept the damaged one) which was reneged on and I wasn't told that wasn't happening any more I was given a refund but not informed of it (and it didn't arrive in my account until 6th August) I was promised an email reply which didn't materialise I was not offered another awning in ivory which was available I was informed that I would be given a voucher for only £30!! So, I have not got an awning to help me in this heat and instead of saving £291 in the sale due to their lack of communication with me and DX (and presumably DX lack of communication with them) any possible direct replacement had been sold out and I was not offered an alternative from the sale and instead given a potential £30 off which is almost insulting. I could not be more fed up or disappointed with this company. What a terrible way to treat customers.
0
customer
Verifizierte Bewertung
Nice friendly staff
Nice friendly staff
0
Kenneth Greensmith
Verifizierte Bewertung
I bought a two tier solar
I bought a two tier solar fountain less than a year ago and I needed a new pump and light which got damaged. I have bought a few things from them over the last few years. There is no back up service for these. I am certainly not impressed and doubt that I will use them again.
0
Die Akte
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Ist Primrose seriös?
Primrose erreicht aktuell 3,0 von 5 Sternen aus 37.377 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Reading, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Primrose?
Kundinnen und Kunden bewerten Primrose im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 37.377 Bewertungen. 99 davon stammen aus den letzten 12 Monaten.
Wo hat Primrose seinen Sitz?
Primrose hat seinen Sitz in Reading, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Primrose gibt es?
Die bestbewerteten Anbieter in der Branche Gartencenter sind YouGarden (4,2 von 5), weltbild.de (4,7 von 5), Thompson & Morgan (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Primrose beansprucht?
Nein. Das Profil von Primrose ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Primrose hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Primrose auf Bewertungen?
Primrose antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Kann Primrose negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.