Bewertung
1,8
Mangelhaft · von 5 Sternen
Computer- und Zubehörgeschäftpulsar.gg
Pulsar Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
17
10 in den letzten 12 Monaten
Computer- und Zubehörgeschäft
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (17)
10 in 12 MonatenIhre Stimme
Erfahrung zu Pulsar schreiben
Erfan Ahmad Broujerdi
Verifizierte Bewertung
Really bad customer support…
I’ve been using the Pulsar X2 CrazyLight for several months. The sensor and build quality are fine day-to-day, but the shape doesn’t support claw grip well — it caused me real wrist pain and pinky numbness, not just an adjustment period. When I reached out about exchanging it for a shape better suited to claw grip, I was told no exchange was possible since I was past the return window, which I understood. I then asked if there was any kind of loyalty discount or trade-up option toward a different Pulsar mouse instead — again, no. For a brand that markets itself heavily around esports performance and comfort, I expected at least some flexibility when a customer reports genuine physical discomfort from the product. I won’t be buying from Pulsar again, and would think carefully before recommending their gear to anyone with a claw grip.
0
Peter Johansen
Verifizierte Bewertung
You can order, but it doesn’t mean they have it in Stock. Lack of coms. Hope the mouse Will make up for it.
Ordered a mouse. Turns out it was a preorder. Its almost been a week, haven’t heard a word since. I need this mouse so i’ll wait for it. But come on this can’t be the right Way to treat your customers. Update* Now a week later they have shipped it out, but seems like alot of people on Reddit haven’t Got the same issue.
0
Tomasz Michal Juraszek
Verifizierte Bewertung
How is it legal?
How is it legal? I went on their site, bought a mouse and waited a week, on the site they would state "Preparing for shipping". I eventually wrote a mail to these "bad words", and they went "We currently don't have this mouse in stock at the moment. We are aiming to have item available in the end of this month." LIKE WTF??? Sold me a product they don't have, acting like they were about to ship it? U mentally good? I will get the mouse from another Vendor and I pray I won't like the shape since you "bad words" don't deserve a single cent.
0
XELON
Verifizierte Bewertung
Scripted support ignored an urgent delivery problem.
I contacted Pulsar Gaming Gear because my order was shipped with the wrong apartment number and an old phone number. I clearly explained the correct details and asked them to contact PostNord before the parcel was delivered incorrectly. Instead of addressing the problem, I received a generic scripted reply repeating that the order had already been shipped and providing tracking information I already had. They did not confirm that they contacted PostNord, requested a correction, placed the parcel on hold, or took any meaningful action. This was not a minor question. The wrong apartment number creates a real risk of the parcel being delivered to someone else, while the old phone number could send delivery notifications to the wrong person. I contacted them multiple times, yet I still did not receive a direct answer. Their product may be good, but customer service matters when something goes wrong. In my experience, Pulsar’s support was slow, dismissive and incapable of handling a simple but urgent delivery issue. I have now reported the matter to my bank and will dispute the payment if the parcel is not delivered correctly. I cannot recommend buying directly from Pulsar when their support responds with scripts instead of solving the actual problem.
0
Célestin HUANG
Verifizierte Bewertung
The support is useless
The support is useless
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Pulsar
Computer- und Zubehörgeschäft-Ranking →Häufige Fragen zu Pulsar
Ist Pulsar seriös?
Für Pulsar liegen bisher 17 öffentliche Bewertungen vor (1,8 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Gyeonggi-Do 1, 6976 Korea, GG) ist öffentlich dokumentiert. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat Pulsar seinen Sitz?
Pulsar hat seinen Sitz in Gyeonggi-Do 1, 6976 Korea, GG. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Pulsar gibt es?
Die bestbewerteten Anbieter in der Branche Computer- und Zubehörgeschäft sind CeX/WeBuy - United Kingdom (3,9 von 5), Currys (4,0 von 5), refurbed (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Pulsar beansprucht?
Nein. Das Profil von Pulsar ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pulsar hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Pulsar auf Bewertungen?
Pulsar: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Pulsar negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.