Bewertung
3,8
Gut · von 5 Sternen
Purplehecate Erfahrungen
3,8von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
121
116 in den letzten 12 Monaten
Unternehmen
43%
Anteil 5-Sterne-Bewertungen
Bewertungen (121)
116 in 12 MonatenIhre Stimme
Erfahrung zu Purplehecate schreiben
Jules
Verifizierte Bewertung
Problem solved quickly and without fuss
I had an issue whilst buying an item on the website. I added a 20% off code which, when I moved to the next page, it came off and I was charged fully and I didn’t notice until after I’d paid. I was quite upset so I sent a message to the team. I had a response from Sabrina who dealt with the issue quickly and sorted my 20%. What a relief! Great customer service- very happy! I’m new to the site and will be back knowing they have a good team and response times.
0
Eva Gillespie
Verifizierte Bewertung
Long shipping times, poor quality items, real hassle if you try to return
I ordered 3 items I thought I would like. The material is like plastic and the clothes didn't fit me the way I wanted. I emailed them to get the return address... and they emailed me back, asking if I wanted to keep my order, order something else & only pay for shipping. I said, I would just prefer a refund. Then they emailed me back saying shipping is such a pain and instead they would give me some other deal (where, I still pay them more money). I sent a THIRD email asking for the return address for the return and AGAIN they offered something else claiming mailing things was a hassle they would prefer me not have to suffer through. I go to the post office regularly. I have plenty of supplies to ship things back. I have all the stamps necessary to do the return and yet THEY ARE, so far, NOT GIVING ME THE RETURN ADDRESS. Also, from their emails, I can tell that English isn't their first language. I am very disappointed with the products and their service. Also, it took over 3 weeks to recieve the items.
0
Cornell Lambert
Verifizierte Bewertung
This is the second item I bought from…
This is the second item I bought from this website and I love them both! They fit my personality well and it didn’t take long to ship which I love. Also it didn’t disappoint when it arrived either.
0
Sharna
Verifizierte Bewertung
The cardigan I purchased was not knitted!
The cardigan I purchased was supposed to be knitted. When it arrived it was a horrible fabric, printed, not knitted and the “black” of the cardigan is green! Not very impressed about paying $70AUD for something that is not worth it.
0
Trinity McDaniel
Verifizierte Bewertung
Needed an Exchange
I ordered 3 shirts, got them in and they were too small... I reached out to their customer service and received some of the BEST customer service I've had in a while. Sabrina was timely in their response, they were wonderful and let me keep the originals, and they went ahead and shipped the shirts back out in the new requested sizes, all I had to do was pay for new shipping, which I absolutely did not mind after having such a wonderful experience. Will highly recommend to all!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
CN
Häufige Fragen zu Purplehecate
Ist Purplehecate seriös?
Purplehecate erreicht aktuell 3,8 von 5 Sternen aus 121 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: CN. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Purplehecate?
Kundinnen und Kunden bewerten Purplehecate im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 121 Bewertungen. 116 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Purplehecate beansprucht?
Nein. Das Profil von Purplehecate ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Purplehecate hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Purplehecate auf Bewertungen?
Purplehecate: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Purplehecate negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.