Bewertung
2,3
Mangelhaft · von 5 Sternen
2,3von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
12 in den letzten 12 Monaten
Bank
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Kami Vida
Varga Gyorgy Tamas nagyon segitokesz volt Veszpremben.
Ken
Hello! I am a Raiffeisen client from 2023. While staying at Hungary, I really liked Raiffeisen bank. Back at that time, it seemed trustworthy for me. However, my experience with Raiffeisen after I moved abroad was very unpleasant. I decided to close my account and got in contact with Raiffeisen through email, but the communication since then was very negligent and unclear. Over a year I've been writing emails and tried to close my account through different ways. Despite repeatedly informing Raiffeisen that I am abroad and physically cannot visit the branch, I received the instruction to visit a branch over and over again. It seemed like Raiffeisen customer service didn't proceed my emails correctly. I got similar generic answers all the time. I tried to call, but English operator didn't answer to me and call was cancelled. Then, I discovered online account closure option by myself because it was never suggested by customer service. But things got worse since then, because I got an answer from Raiffeisen that they will send me a letter by mail to my past address. I repeatedly asked them not to send a letter that contains my personal data to an irrelevant address, but they completely ignored my request. Even the complaint that I wrote to them before, they attached to the same letter. I am very concerned about this situation, especially because the letter with my personal information was sent to an address where I don't live anymore and don't have an access to. And Raiffeisen customer service (who wasn't just one person, but different people through multiple emails) seem not to care about the importance of handling personal data of clients. I am writing this publicly only because I really hope that Raiffeisen will finally review my case properly and provide clear communication instead of "copy-paste" answers. I really hope that the matter will be solved professionally
Andreas B
Quite possibly the least Customer satisfaction oriented Bank on the planet. As a customer of 22 years at Raiffeisen I have learned that in their eyes the customer is always wrong. Had enough now and will most likely change bank.
Petra Mészáros
Do not use this bank. Hidden fees, inconvenient practices and overall terrible support. You're better off putting your money somewhere else...
Gustav Terkelsen
Raiffeisen Bank is holding me hostage! Raiffeisen Bank is holding me hostage to their fees as they refuse to let me close the account remotely. I live in Asia and do not have 1000USD just to fly to Hungary to close a bank account. They are in effect forcing me to become a criminal.
Typische Antwortzeit unter 24 Stunden.
Raiffeisen Bank Hungary erreicht aktuell 2,3 von 5 Sternen aus 31 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Raiffeisen Bank Hungary im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 31 Bewertungen. 12 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bank sind Revolut (4,7 von 5), Western Union (3,8 von 5), WorldRemit (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Raiffeisen Bank Hungary ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Raiffeisen Bank Hungary hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Raiffeisen Bank Hungary: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.